Customer reviews from AcuRite
AcuRite - Iris (5-in-1) Weather Station with Direct-to-Wi-Fi Display for Remote Monitoring - White/Black
Average customer rating
4.2
(171 Reviews)
Rating breakdown 171 reviews
5 Stars
103
4 Stars
29
3 Stars
19
2 Stars
13
1 Star
7
46%of customers recommend this product.
(
13 out of
28)
Customer Reviews for AcuRite - Iris (5-in-1) Weather Station with Direct-to-Wi-Fi Display for Remote Monitoring - White/Black
Customer Rating
4
TQ revised review
on October 4, 2023
Posted by: Tommy
from Melbourne Florida
After connecting then lost it,I spent many attempts over the next two days no success. Still don't know what happened but the server wouldn't let me in. Finally I tried the chrome browser on my desktop and got connected. I will revise my review the 5-1 iris is great however 4stars is for complicated web, and no phone really I'm 72 texting sucks.
I would recommend this to a friend!
Written by a customer while visiting AcuRite
Customer Rating
1
I would not recommend this
on October 1, 2023
Posted by: TQ
from Melbourne Florida
The outside sensors connect with the inside display but did not stay connected to the app. Distance from router to device is about 20ft. No obstructions
No, I would not recommend this to a friend.
Response from AcuRiteBy acuritepwr, acuritepwr, October 5, 2023
We are happy to assist you with any issues you are experiencing with the Wi-Fi on your display. Please reach out to the AcuRite Support Team via email or live chat.
Written by a customer while visiting AcuRite
Posted by: Harvey
from Undisclosed
Verified Purchase:Yes
It ook some time to rig a proper mounting on our fence, and it took three tries to get it to connect to Wi-Fi, but once those were done it seems to be working perfectly.
Written by a customer while visiting AcuRite
Posted by: Jim
from Undisclosed
Verified Purchase:Yes
The weather station works great...until it doesn't. It seems to randomly lose connectivity, and then it needs to be manually reconnected. This is not ideal if I'm not home to reconnect it, so we go hours with no data. Upon reconnecting, it doesn't retain any of the data that was collected while it was disconnected. So if it rained while disconnected, I have no record of that.
Response from AcuRiteBy acuritepwr, acuritepwr, August 15, 2023
We apologize that your station is experiencing an issue but we would be happy to assist! First, please make sure that you are using fresh batteries in both units, then perform the following reset. Please follow the steps carefully as the order is crucial to the success of the reset.
Hard Reset:
1. Bring both the sensor and display unit together and remove batteries from the outdoor sensor. Make sure that the Wireless Reception Indicator on the display drops to zero bars to ensure that your display was connected to the correct sensor. (If your wireless reception indicator already indicates zero bars, please proceed to Step #2.)
NOTE: If your display unit continues to show a strong connection, there is another sensor in your area that your display is connecting to (either a neighbor's or from another of your AcuRite units). If you have multiple sensors, make sure to use a different ABC channel on each.
2. Remove the batteries and/or power adapter from the display unit.
3. Change the A-B-C setting on the outdoor sensor to a new channel then press and hold the reset button in the battery compartment of the display for 20 seconds, if applicable.
4. Reinstall the batteries in the outdoor sensor.
5. Reinstall batteries and/or power cord into the display unit then immediately press and hold the reset button again for 20 seconds, if applicable. Make sure to set the display to the same channel as the sensor. This setting is located in the SET MODE.
6. Let the units sit within a couple of feet of each other for approximately 5 minutes or until you see a solid sensor signal.
Once the Iris sensor has reconnected to the display unit, please perform the Wi-Fi Setup steps found in the following link.
https://support.acurite.com/hc/en-us/articles/360050596233-Direct-to-Wi-Fi-Weather-Station-Setup-
Please review the "Before you begin" section to ensure all settings are correct before proceeding.
If we can further assist, please reach out to our support team via live chat or email request.
Hard Reset:
1. Bring both the sensor and display unit together and remove batteries from the outdoor sensor. Make sure that the Wireless Reception Indicator on the display drops to zero bars to ensure that your display was connected to the correct sensor. (If your wireless reception indicator already indicates zero bars, please proceed to Step #2.)
NOTE: If your display unit continues to show a strong connection, there is another sensor in your area that your display is connecting to (either a neighbor's or from another of your AcuRite units). If you have multiple sensors, make sure to use a different ABC channel on each.
2. Remove the batteries and/or power adapter from the display unit.
3. Change the A-B-C setting on the outdoor sensor to a new channel then press and hold the reset button in the battery compartment of the display for 20 seconds, if applicable.
4. Reinstall the batteries in the outdoor sensor.
5. Reinstall batteries and/or power cord into the display unit then immediately press and hold the reset button again for 20 seconds, if applicable. Make sure to set the display to the same channel as the sensor. This setting is located in the SET MODE.
6. Let the units sit within a couple of feet of each other for approximately 5 minutes or until you see a solid sensor signal.
Once the Iris sensor has reconnected to the display unit, please perform the Wi-Fi Setup steps found in the following link.
https://support.acurite.com/hc/en-us/articles/360050596233-Direct-to-Wi-Fi-Weather-Station-Setup-
Please review the "Before you begin" section to ensure all settings are correct before proceeding.
If we can further assist, please reach out to our support team via live chat or email request.
Written by a customer while visiting AcuRite
Posted by: charles
from Undisclosed
Verified Purchase:Yes
Love the display and layout but lost wifi and have not been able to get it to reconnect..
Response from AcuRiteBy acuritepwr, acuritepwr, August 13, 2023
We apologize that your Wi-Fi has disconnected but we would be happy to assist! First, please perform the following reset with the display unit. ***This will clear all data on the display.***
1. Remove all power, AC adapter and/or batteries from the display unit for a full five minutes.
2. Press and hold down the reset button, located in the battery compartment, for 20 seconds if applicable.
3. Plug back into AC power and/or insert recommended batteries.
4. Press and hold down the reset button for an additional 20 seconds if applicable.
5. Verify that the unit has powered on and once a connection has been made, attempt to set time and date.
Once the Iris sensor reconnects to the display, please perform the steps in the following link:
https://support.acurite.com/hc/en-us/articles/360050596233-Direct-to-Wi-Fi-Weather-Station-Setup-
If we can further assist, please reach out to our support team via live chat or email request.
1. Remove all power, AC adapter and/or batteries from the display unit for a full five minutes.
2. Press and hold down the reset button, located in the battery compartment, for 20 seconds if applicable.
3. Plug back into AC power and/or insert recommended batteries.
4. Press and hold down the reset button for an additional 20 seconds if applicable.
5. Verify that the unit has powered on and once a connection has been made, attempt to set time and date.
Once the Iris sensor reconnects to the display, please perform the steps in the following link:
https://support.acurite.com/hc/en-us/articles/360050596233-Direct-to-Wi-Fi-Weather-Station-Setup-
If we can further assist, please reach out to our support team via live chat or email request.
Written by a customer while visiting AcuRite
Posted by: John
from Undisclosed
Verified Purchase:Yes
Use system to monitor weather here in the mountains. This one is a replacement for an older unit that was dying Set up was quick and easy and the new display in color is appreciated.
Written by a customer while visiting AcuRite
Posted by: Robert
from Undisclosed
Verified Purchase:Yes
So far so good. Hated to find my old one got blown off it mount! It served me well for many years with only minor repairs. Since receiving the new AcuRite Iris® (5-in-1) Weather Station I have also now purchased a second color display! Setting up was breeze! Keep up the good work. Bob M
Written by a customer while visiting AcuRite
Posted by: James
from Undisclosed
Verified Purchase:Yes
The display is way too dim to read in daylight even on the brightest setting.
Response from AcuRiteBy acuritepwr, acuritepwr, July 12, 2023
Thank you for the time that you have taken to write your review, we appreciate your feedback!
Written by a customer while visiting AcuRite