Customer Reviews for AcuRite - Iris (5-in-1) Weather Station with Direct-to-Wi-Fi Display for Remote Monitoring - White/Black
Customer Rating
1
Sorry product
on June 22, 2026
Posted by: Jasc
Gender:Male
I have just bought this about 3 weeks ago and the rain gauge is a piece of junk… cannot get it to work properly very disappointing
No, I would not recommend this to a friend.
Response from AcuRiteBy AcuRite Support Team, September 4, 2026
We apologize for the trouble you have experienced with the unit, but we would be happy to assist! Please perform the following hard reset between the display and outdoor sensor. Hard Reset: Bring both the sensor and display unit together and remove batteries from the outdoor sensor. Remove the batteries and power adapter from the display unit. Allow both units a full 2 minutes to completely power down. Change the A-B-C switch on both units to a new, matching channel then press and hold the reset button in the battery compartment of the indoor display unit for 20 seconds if applicable. You may need a paperclip or a toothpick to do this. Reinstall the batteries in the outdoor sensor. Reinstall batteries and power cord into the display unit then immediately press and hold the reset button again for 20 seconds if applicable. Let the units sit within a couple of feet of each other for approximately 5 minutes or until you see a solid sensor signal on the display. Once the Outdoor Sensor and Indoor Display unit have reconnected please gently, and slowly, tip the sensor back and forth, nose to tail, 5 times then wait one minute and confirm if the display shows a rainfall reading of 0.05" of rain. For further assistance, please reach out to our support team via Live Chat or E-mail Request. We are happy to assist!
product and support are TERRIBLE!!!! Do not buy this product!!!
No, I would not recommend this to a friend.
Response from AcuRiteBy AcuRite Support Team, July 29, 2026
We apologize for any inconvenience experienced with this unit, but we are happy to assist! We do see you were working with a support agent. If you need further assistance, please feel free to reply to the email sent by the agent, we are happy to assist further!
I’ve been buying Acurite Weather Stations for +/- 18 years! Our weather here in Belhaven,NC is ALWAYS UNPREDICTABLE ! My last Station blew off of my end of pier , when a Northeaster blew up and we had driving rains and 50+ MPH winds. My wife was the only one here and 2 days later I arrived back home to find my Station totally broken off the mount and gone. Not an Acurite problem. I learned that yearly I’ve got to check my mount and make sure it has not wiggled Stainless Screws out and weakened the mount ?? Incredibly accurate equipment always, well built, and fully operational at all times . My #1 Choice when it comes to reliability.
This is my 4th AcuRite weather station over the past 15 years, and each newer version is better than the one before. I would highly recommend anyone of the AcuRite weather stations. I have the 5-1.
I’ve tried several methods to connect this to my Wi-Fi but completely unsuccessful. The directions are poor at best. Very frustrating.
No, I would not recommend this to a friend.
Response from AcuRiteBy AcuRite Support Team, January 6, 2026
We apologize that you're having trouble connecting your station online, but we are happy to assist! Please give the steps in the following link a try and reach out to our support team via live chat or email request if we can further assist. https://support.acurite.com/hc/en-us/articles/360050596233-Direct-to-Wi-Fi-Weather-Station-Setup
Bought the unit 3 years ago and it worked well until recently. The WiFi link started getting erratic followed by the sensor not linking to the display. The fault was traced to the power supply giving 3V instead of 5V. Replaced the supply and now all working again.
I would recommend this to a friend!
Response from AcuRiteBy AcuRite Support Team, August 11, 2025
Thank you for reviewing your Iris Weather Station; we appreciate your feedback! If there is ever anything we may assist you with, please reach out to our support team via live chat or email request.