Customer reviews from danby.com
Danby - DPA050E2WDB-6 3-in-1 Portable Air Conditioner 7,500 BTU - White
Average customer rating
3.9
(33 Reviews)
Rating breakdown 33 reviews
5 Stars
15
4 Stars
10
3 Stars
3
2 Stars
1
1 Star
4
77%of customers recommend this product.
(
17 out of
22)
Customer Reviews for Danby - DPA050E2WDB-6 3-in-1 Portable Air Conditioner 7,500 BTU - White
Customer Rating
1
Never again
on October 11, 2023
Posted by: NotADanbyFan
from Arkansas
Terrible experience with this unit. I checked the drain plug by hand before running it and it STILL leaked all over the floor and caused damage to the room and other components. While left alone for only 4 hours.
Also in dry mode (dehumidifier function) it would blow freezing cold air as if I were running the AC on max. The unit was brand new used once.
Also in dry mode (dehumidifier function) it would blow freezing cold air as if I were running the AC on max. The unit was brand new used once.
No, I would not recommend this to a friend.
Response from danby.comBy Earl, customer service, October 11, 2023
Hello Valued Customer,
We sincerely apologize for the inconvenience you experienced with our portable air conditioner. Such issues can occasionally result from transit or handling. We understand your frustration and assure you this is not our standard.
For immediate assistance, please contact our consumer service team at consumerservice@danby.com. We're here to resolve this and prevent any future occurrences.
Warm regards,
Earl
We sincerely apologize for the inconvenience you experienced with our portable air conditioner. Such issues can occasionally result from transit or handling. We understand your frustration and assure you this is not our standard.
For immediate assistance, please contact our consumer service team at consumerservice@danby.com. We're here to resolve this and prevent any future occurrences.
Warm regards,
Earl
Written by a customer while visiting danby.com
Customer Rating
1
Horrible
on April 24, 2024
Posted by: Angry
Compressor stopped working after one year. Very poor workmanship and quality.
No, I would not recommend this to a friend.
Response from danby.comBy Earl, customer service, January 3, 2025
Hello,
Thank you for sharing your feedback. I’m sorry to hear about your experience with your Danby Portable Air Conditioner. Issues like this can sometimes arise due to factors such as regular wear and tear or environmental conditions. We would love to assist you further. Please reach out to our consumer service team at consumerservice@danby.com, and they will provide you with the support you need.
Regards,
Earl
Thank you for sharing your feedback. I’m sorry to hear about your experience with your Danby Portable Air Conditioner. Issues like this can sometimes arise due to factors such as regular wear and tear or environmental conditions. We would love to assist you further. Please reach out to our consumer service team at consumerservice@danby.com, and they will provide you with the support you need.
Regards,
Earl
Written by a customer while visiting danby.com
Customer Rating
5
Love this portable ac!
on June 18, 2024
Posted by: Cackle68
I purchased this portable AC unit for my bedroom to get ahead of the heatwave that started yesterday, and I had the best sleep ever. My room and upstairs floor stayed cool and it's the first time I didn't feel like I was sleeping in a sauna. Loving it!!
Written by a customer while visiting danby.com
Customer Rating
4
excellent small AC unit
on June 23, 2024
Posted by: Dansam
from Halifax NS
this is a great AC unit for a small space. It's very portable and really cools a bedroom.
I would recommend this to a friend!
Written by a customer while visiting danby.com
Customer Rating
4
Portable Air Conditioner
on July 6, 2024
Posted by: TayTay
I have had this for almost 2 years. Worked for 2 summers and now doesnt seem to want to stay on for longer than 10 mins. The screen stays on, but it stops blowing cold air, then turns on again after about 10 mins. Hopefully warranty will come in handy as its cutting close to the end date of it lol otherwise it worked pretty good cooling my room down.
Written by a customer while visiting danby.com
Customer Rating
2
Cools but quite noisy
on June 11, 2025
Posted by: Chimbwee
from Vancouver
Maybe I got a faulty product, but the AC is very noisy. It cools the room so that's nice, but the compressor when switched on makes a rattling sound. Also, the AC itself is quite noisy so I'm not that impressed. However, does do cooking for smaller spaces.
No, I would not recommend this to a friend.
Response from danby.comBy Earl, customer service, August 22, 2025
Hello Chimbwee,
We’re sorry the noise level has been disruptive. Rattling sounds may occur if the unit isn’t on a stable surface or if internal components shift during transport. We recommend checking the placement and ensuring the filter and vents are clear. If you need anything, please contact our consumer service team at consumerservice@danby.com via email. They can help provide a solution tailored to your setup.
Regards,
Earl
We’re sorry the noise level has been disruptive. Rattling sounds may occur if the unit isn’t on a stable surface or if internal components shift during transport. We recommend checking the placement and ensuring the filter and vents are clear. If you need anything, please contact our consumer service team at consumerservice@danby.com via email. They can help provide a solution tailored to your setup.
Regards,
Earl
Written by a customer while visiting danby.com
Customer Rating
3
Pretty good
on June 13, 2025
Posted by: Pretty good
from Pretty good
Pretty good i liked it and it was nice and cool. good time yes yes
Response from danby.comBy Earl, customer service, August 22, 2025
Hello,
We’re glad to hear the unit kept things cool and comfortable. If you ever need assistance or have questions about optimizing its performance, feel free to reach out to our consumer service team at consumerservice@danby.com via email. We’re here to help provide a solution.
Regards,
Earl
We’re glad to hear the unit kept things cool and comfortable. If you ever need assistance or have questions about optimizing its performance, feel free to reach out to our consumer service team at consumerservice@danby.com via email. We’re here to help provide a solution.
Regards,
Earl
Written by a customer while visiting danby.com
Customer Rating
5
Great Ac for smaller room
on June 17, 2025
Posted by: EdAng
from Calgary, Alberta
Keeps my room cold and fan is quiet. Window kit was easy to install and happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting danby.com