Customer Reviews for Danby - DPA065B6WDB-6 250 Sq. Ft. 3-in-1 Portable Air Conditioner 12,000 BTU - White
Customer Rating
1
Very disappointed could not use the unit as a caster (wheel) was missing.
on June 25, 2023
Posted by: Letdown
from Calgary Alberta
A caster and plate were missing from the unit. I had set up the unit but could not use it as it was noted balanced because of the missing caster and plate.
Response from danby.comBy Earl, customer service, February 24, 2025
Hi,
I’m sorry to hear that your portable air conditioner is missing a caster and plate, which impacted its use. This could happen during shipping or packing. Please reach out to our consumer service team at consumerservice@danby.com, and they will assist you in resolving this matter.
The unit works quite well. It cools my small apartment satisfactorily. The only complaints I have is that it is incredibly noisy and programing is a real chore.
Air conditioner works great, it gives a good flow of cool air in the area I set it up, wish it can cool my entire place. It’s easy to install. Overall I’m happy with my purchase.