Danby 12,000 BTU (6,500 SACC) 3-in-1 is a great Portable A/C, as it runs great and blows out a good amount of cool air. I have bought two of them in the past several years.
Product was good , had to move it to my room, it didn’t have the coverage I anticipated from 12000 but
I would recommend this to a friend!
Response from danby.comBy Earl, customer service, September 22, 2025
Hello Sweating, We’re sorry the cooling coverage didn’t meet your expectations. Room size, insulation, and sun exposure can affect performance, especially in larger or warmer spaces. We recommend checking for proper exhaust setup and minimizing heat sources nearby. For help reviewing your setup and finding a solution, contact our consumer service team at consumerservice@danby.com.
unit shuts on and off on and off, only had 2 months
Response from danby.comBy Earl, customer service, September 22, 2025
Hello Pub1111, We’re sorry the unit hasn’t been operating consistently. Frequent cycling may be caused by ambient temperature shifts, blocked airflow, or power fluctuations. We recommend checking the exhaust hose connection and ensuring the filter is clean. For help reviewing your setup and finding a solution, contact our consumer service team at consumerservice@danby.com. Regards, Earl
It’s a great working air conditioner it cools down bedroom nicely
Response from danby.comBy Earl, customer service, August 25, 2025
Hello,
Thank you for sharing your positive experience with the Danby 12,000 BTU Portable Air Conditioner. We are pleased to hear it effectively cools your bedroom and meets your expectations. Your satisfaction is very important to us, and we appreciate your support. We hope you will continue to support our products for many years to come.