Customer reviews from danby.com
Danby - DPA065B6WDB-6 250 Sq. Ft. 3-in-1 Portable Air Conditioner 12,000 BTU - White
Average customer rating
4.4
(59 Reviews)
Rating breakdown 59 reviews
5 Stars
36
4 Stars
16
3 Stars
3
2 Stars
2
1 Star
2
92%of customers recommend this product.
(
24 out of
26)
Customer Reviews for Danby - DPA065B6WDB-6 250 Sq. Ft. 3-in-1 Portable Air Conditioner 12,000 BTU - White
Customer Rating
5
Good Product
on June 1, 2024
Posted by: Tmsr21
from Calgary, AB
Powerful enough to cool down 600 sqft apartment very quickly.
Written by a customer while visiting danby.com
Customer Rating
2
Remote dont function/need longer hose
on May 24, 2024
Posted by: Standing ac
from Windsor ontario
I need a longer hose as long as possible. Also the remote power on an off only works if your next to the device. Seems the computer system inside the device is confused theres so many options on it. Is there a way to get a hose extension to slide it accross the entire upstairs so im not modifying multiple windows?
No, I would not recommend this to a friend.
Response from danby.comBy Earl, customer service, January 2, 2025
Hi,
Thank you for sharing your feedback. I understand how frustrating it can be when the remote doesn't function as expected and the hose length is inadequate. A possible reason for the remote issue could be interference from obstacles or distance. For the hose extension, we recommend contacting our consumer service team to explore the options available.
If you need any further assistance, please reach out to us at consumerservice@danby.com.
Regards,
Earl
Thank you for sharing your feedback. I understand how frustrating it can be when the remote doesn't function as expected and the hose length is inadequate. A possible reason for the remote issue could be interference from obstacles or distance. For the hose extension, we recommend contacting our consumer service team to explore the options available.
If you need any further assistance, please reach out to us at consumerservice@danby.com.
Regards,
Earl
Written by a customer while visiting danby.com
Customer Rating
4
Cools well
on May 21, 2024
Posted by: ACL1
This unit cools our second floor very well and I prefer this style to a unit that fully sits in the window. We had to cut the in-window insert to fit our window, but it was easy to do with a jig saw. It is loud, but I will take loud over hot and humid inside the house.
I would recommend this to a friend!
Written by a customer while visiting danby.com
Customer Rating
4
Good Air conditioner
on May 16, 2024
Posted by: Peter i
from Quebec
Provides cooling to part of our main floor without any issues
Written by a customer while visiting danby.com
Customer Rating
5
Very good ac
on May 11, 2024
Posted by: Jlm89
from Alberta
Very happy with the unit. Kept up with the summer heat very well
Written by a customer while visiting danby.com
Customer Rating
5
on August 13, 2023
Posted by: ollar
from canada
great compagnie : Exceptionnal service/ support
Good quality of product
Good quality of product
Response from danby.comBy Earl , Customer Service, August 14, 2023
Hello Ollar,
Thank you for your kind words! We're thrilled that you're satisfied with our company's exceptional service and support, as well as the quality of our products. We're here for you whenever you need us. Welcome to the Danby family of products, and we hope you'll continue to enjoy our offerings for years to come.
Best regards,
Earl
Thank you for your kind words! We're thrilled that you're satisfied with our company's exceptional service and support, as well as the quality of our products. We're here for you whenever you need us. Welcome to the Danby family of products, and we hope you'll continue to enjoy our offerings for years to come.
Best regards,
Earl
Written by a customer while visiting danby.com
Customer Rating
5
Great bedroom A/C unit
on July 31, 2023
Posted by: Tracer9
from Red Deer Alberta
Perfect size for a bedroom with multiple installation options.
I would recommend this to a friend!
Written by a customer while visiting danby.com
Customer Rating
1
Very disappointed could not use the unit as a caster (wheel) was missing.
on June 25, 2023
Posted by: Letdown
from Calgary Alberta
A caster and plate were missing from the unit. I had set up the unit but could not use it as it was noted balanced because of the missing caster and plate.
Response from danby.comBy Earl, customer service, February 24, 2025
Hi,
I’m sorry to hear that your portable air conditioner is missing a caster and plate, which impacted its use. This could happen during shipping or packing. Please reach out to our consumer service team at consumerservice@danby.com, and they will assist you in resolving this matter.
Regards,
Earl
I’m sorry to hear that your portable air conditioner is missing a caster and plate, which impacted its use. This could happen during shipping or packing. Please reach out to our consumer service team at consumerservice@danby.com, and they will assist you in resolving this matter.
Regards,
Earl
Written by a customer while visiting danby.com