Customer reviews from danby.com
Danby - DPA065B6WDB-6 250 Sq. Ft. 3-in-1 Portable Air Conditioner 12,000 BTU - White
Average customer rating
4.4
(59 Reviews)
Rating breakdown 59 reviews
5 Stars
36
4 Stars
16
3 Stars
3
2 Stars
2
1 Star
2
92%of customers recommend this product.
(
24 out of
26)
Customer Reviews for Danby - DPA065B6WDB-6 250 Sq. Ft. 3-in-1 Portable Air Conditioner 12,000 BTU - White
Customer Rating
3
Cools as Expected, Quite Loud
on September 8, 2024
Posted by: Jaymon
The unit works as expected. I have it in my bedroom, which it does a great job of keeping cool, but definitely won’t keep your entire space cool (my apartment is 450 sqft). My issue with this unit is that it’s quite loud. I don’t think I could sleep through it without earplugs (although my partner manages to), and I think it would be tough to have it running while you’re on the phone or a video call, so I would hesitate to put it in an office. It’s a pretty small unit and doesn’t take up much space. I do wish the power cord was longer.
Response from danby.comBy Earl, customer service, December 16, 2024
Hi Jaymon,
Thank you for sharing your experience. We're glad to hear the unit keeps your space cool, but we understand the noise can be disruptive, especially in a bedroom or during calls. This could be due to the compressor working harder to maintain the desired temperature in your larger space. We recommend checking the unit's settings to optimize its performance.
If you need further assistance, please reach out to our consumer service team at consumerservice@danby.com.
Regards,
Earl
Thank you for sharing your experience. We're glad to hear the unit keeps your space cool, but we understand the noise can be disruptive, especially in a bedroom or during calls. This could be due to the compressor working harder to maintain the desired temperature in your larger space. We recommend checking the unit's settings to optimize its performance.
If you need further assistance, please reach out to our consumer service team at consumerservice@danby.com.
Regards,
Earl
Written by a customer while visiting danby.com
Customer Rating
5
Great Air Conditioner For the Price
on August 21, 2024
Posted by: Cathy63
from Toronto (purchaser in Ile Perrot, Qc)
Great air conditioner for the apartment. Easy to install
Written by a customer while visiting danby.com
Customer Rating
5
excellent product
on August 8, 2024
Posted by: hrmaf
from Edmonton AB
Super easy to setup and install. With in a few minutes my big master room is chilled.
I would recommend this to a friend!
Written by a customer while visiting danby.com
Customer Rating
5
on August 5, 2024
Posted by: stp41
Temporary A/C unit until main A/C unit is fixed. Easy to set up and run. Instructions were clear to understand.
Written by a customer while visiting danby.com
Customer Rating
5
Great little air conditioner
on August 5, 2024
Posted by: hapdan
from High River Alberta
Nice compact little air conditioner with lots of clout on those hot days or nights!!
I would recommend this to a friend!
Written by a customer while visiting danby.com
Customer Rating
3
AC Danby
on August 5, 2024
Posted by: gab8413
from quebec
A/C worked well but doesn’t cool anymore after 2 years … hopefully we’ll be able to repair it
Response from danby.comBy Earl, customer service, December 18, 2024
Hi Gab8413,
Thank you for your feedback. I'm sorry to hear that your Danby Portable Air Conditioner is not cooling as it should after two years. This can sometimes happen due to factors like poor airflow or a dirty filter. We recommend checking these first.
If you need further assistance, please reach out to our consumer service team at consumerservice@danby.com for additional support.
Regards,
Earl
Thank you for your feedback. I'm sorry to hear that your Danby Portable Air Conditioner is not cooling as it should after two years. This can sometimes happen due to factors like poor airflow or a dirty filter. We recommend checking these first.
If you need further assistance, please reach out to our consumer service team at consumerservice@danby.com for additional support.
Regards,
Earl
Written by a customer while visiting danby.com
Customer Rating
4
Air Conditioner works great, but window kit too big.
on July 24, 2024
Posted by: JuriH
Air Conditioner works very well., but window kit was to big to fit my window. I had to cut 1/4 inch off.
Written by a customer while visiting danby.com
Customer Rating
5
Very Cool Unit!
on July 23, 2024
Posted by: Oiler fan
from Calgary
We purchased this air conditioner for our condo during 35 degree Celsius heat wave. Wow! This unit started cooling within minutes and our condo was nice and cool for sleeping. We are very pleased with this Danby unit and highly recommend for smaller spaces.
Written by a customer while visiting danby.com