Customer reviews from danby.com
Danby - DDR050BJPWDB-ME 3,000 Sq. Ft Dehumidifier with Pump - White
Average customer rating
3.9
(144 Reviews)
Rating breakdown 144 reviews
5 Stars
68
4 Stars
37
3 Stars
10
2 Stars
10
1 Star
19
74%of customers recommend this product.
(
67 out of
90)
Customer Reviews for Danby - DDR050BJPWDB-ME 3,000 Sq. Ft Dehumidifier with Pump - White
Customer Rating
5
Dehumidufier
on August 8, 2023
Posted by: Rick D
from New Brunswick
Good price for a good reliable dehimifider. Needed a new dehimifider, knew someone who had one and was very satisfy of his. I got one and it's not to noisy... gets the job done.
I would recommend this to a friend!
Response from danby.comBy Earl , Customer Service, August 9, 2023
Hello Rick D,
We appreciate your positive feedback about our dehumidifier! It's wonderful to hear that you find it reliable and reasonably priced. We're glad you're satisfied with its performance. Welcome to the Danby family of products! We hope you will continue to support our products for many years to come.
Best regards,
Earl
We appreciate your positive feedback about our dehumidifier! It's wonderful to hear that you find it reliable and reasonably priced. We're glad you're satisfied with its performance. Welcome to the Danby family of products! We hope you will continue to support our products for many years to come.
Best regards,
Earl
Written by a customer while visiting danby.com
Customer Rating
4
Performed as expected
on August 9, 2023
Posted by: GPS1
The Danby with pump performed as expected right out of the box, significantly out performing another leading brand. A durability of 3 years in the humid eastern US is anticipated.
Written by a customer while visiting danby.com
Customer Rating
3
Dehumidifier
on August 9, 2023
Posted by: Philcelt
Not used yet but easy to set up, glad you get an extra 2 month warranty
I would recommend this to a friend!
Response from danby.comBy Earl, customer service, January 16, 2025
Hi Philcelt,
Thank you for sharing your feedback. We're glad to hear the setup was easy for you. If you're experiencing any issues with the dehumidifier not being used yet, it might just need some initial adjustments for optimal performance. Please reach out to our consumer service team at consumerservice@danby.com for further assistance.
Regards,
Earl
Thank you for sharing your feedback. We're glad to hear the setup was easy for you. If you're experiencing any issues with the dehumidifier not being used yet, it might just need some initial adjustments for optimal performance. Please reach out to our consumer service team at consumerservice@danby.com for further assistance.
Regards,
Earl
Written by a customer while visiting danby.com
Customer Rating
4
Works great so far
on August 10, 2023
Posted by: Bob276
from New Brunswick
We just purchased this dehumidifier and it works great so far. Took away the damp feeling of the basement overnight
I would recommend this to a friend!
Written by a customer while visiting danby.com
Customer Rating
1
Dehumidifier is poor quality
on August 10, 2023
Posted by: Badbuy
from Louisville KY
This dehumidifier freezes up when in use. I would not recommend this brand. Spend a little more and get one that will actually last.
No, I would not recommend this to a friend.
Response from danby.comBy Earl, customer service, January 16, 2025
Hi,
Thank you for sharing your experience with your Danby Dehumidifier. I'm deeply sorry to hear it hasn't been performing as expected, particularly freezing up while in use.
We've had instances where similar issues arose due to improper installation or incorrect water bucket placement, which might be causing your dehumidifier to overcool and freeze. I would recommend checking that the unit is properly set up according to the user manual, and also ensure that the water bucket is positioned in the designated area to prevent water spills and potential overcooling.
If you're still experiencing difficulties, I encourage you to reach out to our consumer service team at consumerservice@danby.com via email, and we'll be happy to assist you in resolving the issue.
Regards,
Earl
Thank you for sharing your experience with your Danby Dehumidifier. I'm deeply sorry to hear it hasn't been performing as expected, particularly freezing up while in use.
We've had instances where similar issues arose due to improper installation or incorrect water bucket placement, which might be causing your dehumidifier to overcool and freeze. I would recommend checking that the unit is properly set up according to the user manual, and also ensure that the water bucket is positioned in the designated area to prevent water spills and potential overcooling.
If you're still experiencing difficulties, I encourage you to reach out to our consumer service team at consumerservice@danby.com via email, and we'll be happy to assist you in resolving the issue.
Regards,
Earl
Written by a customer while visiting danby.com
Customer Rating
4
Danby 50 Pint Dehumidifier with Pump
on August 14, 2023
Posted by: piney 68
The Danby Dehumidifier and pump worked as expected upon initial deployment in my basement.
The plug and play efficiency is what the American consumer anticipates.
The plug and play efficiency is what the American consumer anticipates.
Written by a customer while visiting danby.com
Customer Rating
5
great dehumidifier
on August 14, 2023
Posted by: justin23
from canada
set up the dehumidifier in my basement and it is working perfectly so far.
I would recommend this to a friend!
Written by a customer while visiting danby.com
Customer Rating
5
buy & re- ly to dehumidi- fy
on August 22, 2023
Posted by: maddam
from windber, pa
low price, very easy to use controls & wheel/move around. 3 different water removal methods (pump, bucket, gravity) work great + easy to set up. unit is high quality, very sturdy & well built. dehumidifies very large areas fast so saves electricity & is quiet. heavy gauge 3 prong power cord fast & easy to clean filter. great warranty w/ extended option. great customer service too!
I would recommend this to a friend!
Written by a customer while visiting danby.com