Customer reviews from lg.com
LG - 550 Sq. Ft. 11,500 BTU 230V In Wall Air Conditioner with Remote - White
Average customer rating
4.4
(51 Reviews)
Rating breakdown 51 reviews
5 Stars
35
4 Stars
9
3 Stars
4
2 Stars
0
1 Star
3
89%of customers recommend this product.
(
24 out of
27)
Customer Reviews for LG - 550 Sq. Ft. 11,500 BTU 230V In Wall Air Conditioner with Remote - White
Posted by: Alannon
from Vernon CT
Verified Purchase:Yes
[This review was collected as part of a promotion.] Does the job nicely. Dry feature helps to dehumidify without creating icebox. Handy on mid temp high humidity days.
Pros: ease of use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Raisa
from Brooklyn, NY
Verified Purchase:Yes
I have bought it 2 weeks ago and hope it will serve me wellh
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Not Really Used Yet
on November 14, 2017
Posted by: bbklong37
from Cambridge, MN
[This review was collected as part of a promotion.] We have installed the air conditioner and tested it for a minute or two but have not really had the chance to use it because winter arrived! It looks nice and seems like it will be a decent air conditioner.
Pros: easy to use
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
on November 9, 2017
Posted by: Reddgee3
from Washington, DC, United States
[This review was collected as part of a promotion.] Economically priced, but if the window is over 6 feet the filter is harder to reach
Pros: Style/Design
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
on September 23, 2017
Posted by: papasteve
from roseburg oregon
[This review was collected as part of a promotion.] didn't know if this unit would be big enough to cool 1000 square feet, but it did an amazing job couldn't be any happier.
Pros: Performance, Quality, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Nice fridge
on September 22, 2017
Posted by: Shajke
from Lemont, IL, United States
[This review was collected as part of a promotion.] Nice big fridge - exactly what my last fridge lacked.
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Nothing fancy but it cools well
on August 15, 2017
Posted by: Happy Moira
from New Jersey
[This review was collected as part of a promotion.] Working well so far but this is for me, a basic air conditioner. My old unit of 30 years have automatic vent movement already and all the features of this unit except for the hand switch. I should have read the product specs carefully before I bought this. No regrets and would recommend to a friend.
Pros: easy to use
I would recommend this to a friend!
Quality
4
Features
3
Value
3
Written by a customer while visiting lg.com
Customer Rating
3
A/C unit fits poorly in LG sleeve
on July 13, 2017
Posted by: rcarbaugh
from Mount Vernon, NY, United States
[This review was collected as part of a promotion.] I bought this LG air conditioner to replace an old one from another manufacturer. While the listing indicates that it fits most 26" wall sleeves, I knew the existing sleeve was too deteriorated to use, so I bought a new LG sleeve. The instructions for the sleeve were really unclear about whether you should leave any part of the sleeve exposed on the inside. The picture indicated that you should leave a little exposed, but when I first put the a/c unit it, it was clear that the bezel that came with the unit fits up against the sleeve, which meant that it was not against the wall. I re-installed the sleeve flush with the inside wall.
Then, the instructions with the a/c unit indicated to put the supplied foam adhesive strips all around the inside of the sleeve, plus use a pair of harder foam strips on the bottom to supply the correct pitch so the unit drips to the rear. Pushing in a unit of this weight pretty well destroyed all the foam, even though it was glued to the walls and floor of the sleeve. Plus, even though it is important to have a snug fit, there is no way that this unit fits inside the sleeve with all that foam around it. I had to cut the foam down and it was still nearly impossible to shove the unit past the foam.
The sleeve instructions did not give any indication of how to frame the hole, so I did the best I could. Also, there are not holes in the sleeve to screw it into the framing, so I had to drill holes in the sleeve to secure it in my wall.
The panels that came with the sleeve did not line up with the screw holes in the sleeve, especially the rear aluminum vented panel. Also, no indication if the panels attach from the inside or the outside of the sleeve.
I'm sure the a/c unit will be fine, but the instructions to use it with the sleeve from the same manufacturer are nearly useless. Very poor compatibility between the unit and the wall sleeve that is made for it.
Pros: Features/Settings, Quality, easy to use
No, I would not recommend this to a friend.
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com