Customer reviews from lg.com
LG - 550 Sq. Ft. 11,500 BTU 230V In Wall Air Conditioner with Remote - White
Average customer rating
4.4 out of 5
4.4
(51 Reviews)
Open Ratings Snapshot
Rating breakdown 51 reviews
5 Stars
35
4 Stars
9
3 Stars
4
2 Stars
0
1 Star
3
89%of customers recommend this product. 
(
24 out of 27
)
Best Buy Privacy Policy
Customer Reviews for LG - 550 Sq. Ft. 11,500 BTU 230V In Wall Air Conditioner with Remote - White
Customer Rating
5 out of 5
5
Love all the features
on August 6, 2024
Posted by: Cookie01
from Phila., PA
[This review was collected as part of a promotion.] Our LG air conditioner is great. Our downstairs is now always at a consistent temperature. The energy saver shuts the air conditioner off when the rooms hit the desired set temp & then automatically goes back on when the rooms get warmer. My husband loves the remote control so he doesn't always have to get up, go the the room where the air conditioner is & change the setting. We know that now our rooms are ALWAYS at the temperature that we selected, instead of us always going to our former air conditioner to fiddle with the controls.
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Response from lg.comBy LGJuly 2, 2026
Hello! What a refreshing upgrade for your daily comfort! We are absolutely delighted that your new LG air conditioner is maintaining a perfectly consistent temperature across your downstairs living space. Having that energy saver feature work so seamlessly while your husband enjoys the pure convenience of remote control adjustments is a total win for a relaxing home environment. If you ever need any assistance down the line, feel free to reach out to us at @LGUSSupport. ^James
Written by a customer while visiting lg.com
Customer Rating
3 out of 5
3
Cool Noise!
on July 4, 2024
Posted by: 1Gene
from Southern, Oregon
Got this installed and it seems noisy although it is cooling well.
Also, a plastic clip at the bottom of the filter cover is broken.
Pros: ease of use
Quality
4 out of 5
4
Features
4 out of 5
4
Value
4 out of 5
4
Response from lg.comBy LGJuly 5, 2024
Hi, there. Thank you for sharing your feedback on the LG Air Conditioner (LT1236CER) model. We understand the importance of having new, reliable appliances that function properly. We strive to provide high-quality products that meet our customer's needs and expectations. We value your feedback and are committed to finding a way to make it right. Please reach out to us on social media @LGUSSupport to assist you in any way we can, and we are dedicated to ensuring your complete satisfaction. ^Juvy
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Great LG wall air conditioner.
on June 19, 2024
Posted by: FS32
from Michigan
Purchased LG wall Air conditioner model LT1236CER and it is working great with low noise and cool the place in short time. Very happy with item.
Pros: Performance
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Response from lg.comBy ^RichLG Digital Care TeamJune 20, 2026
Hey there! Great to hear your wall AC is keeping things cool and quiet just the way it should. If you ever need a hand with anything in the future, @LGUSSupport is always ready to help. #LifesGood ❤️
-Rich
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
High expectations
on April 23, 2024
Posted by: Shelleym
from Cromwell CT
Verified Purchase:Yes
I have not used yet since it is early in season. Based on my experience with other LG items, I don't expect any issues. Only thing I had wished for that it doesn't have is Bluetooth capability so that I could control by my phone to have it kick on when I am on my way home.
Quality
4 out of 5
4
Features
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Affordable!
on September 29, 2023
Posted by: Anna627
from New Jersey
Verified Purchase:Yes
I love this air-conditioner. Kept my apt cool & comfortable all summer & I enjoyed a huge savings on my electric bills!
The energy saver mode is great! Looks good also!
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
Pretty good
on August 8, 2023
Posted by: Lisa Dimmitt
from Salt lake city Utah
Verified Purchase:Yes
[This review was collected as part of a promotion.] I received my order but it came with broken and missing pieces
Pros: ease of use
Quality
5 out of 5
5
Features
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Excellent air conditioner
on August 6, 2023
Posted by: Excellent Air Conditioner
from Aurora CO
Verified Purchase:Yes
[This review was collected as part of a promotion.] This LG air conditioner works so great; I love it. It's easy to operate; and cool down the room so quickly and stay cool.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Very good features and relatively quiet.
on August 4, 2023
Posted by: Scatole
from Brooklyn, NY
Verified Purchase:Yes
We bought it almost exactly a month ago. It’s doing what and LG product is expected to do…perform well!
Pros: ease of use, Features/Settings, Performance
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
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