Customer reviews from lg.com
LG - 800 Sq. Ft. 14,000 BTU Window Air Conditioner - White
Average customer rating
4.5
(345 Reviews)
Rating breakdown 345 reviews
5 Stars
263
4 Stars
40
3 Stars
14
2 Stars
7
1 Star
21
93%of customers recommend this product.
(
239 out of
258)
Customer Reviews for LG - 800 Sq. Ft. 14,000 BTU Window Air Conditioner - White
Posted by: Rocketeer
from Kyle, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] Left final assembly to hapless homeowner. The front panel is not attached, you also have to plug in the wiring connector pigtail and snap the front panel in place, and attach the two securing screws. Not easy to do, as a regular length screwdriver won't fit in the narrow space with the front door in the way. I got it done. The customer should not have to jack with anything. Still has expected common features and panel layout you would be used to if you have used a window AC unit before; no weird layouts or difficult operational steps. Has a better housing design than the last one I owned (no vent louvers in top of unit for rain to get in).
Pros: Style/Design, Features/Settings, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Print
from Tn
Verified Purchase:Yes
[This review was collected as part of a promotion.] Gets my house nice and chilly so far I love it.
Pretty quiet for it’s size I like that it’s a 150v plug in
Pretty quiet for it’s size I like that it’s a 150v plug in
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Quiet & Quick
on May 20, 2022
Posted by: mfgendron
from Plattsburgh, NY
[This review was collected as part of a promotion.] Bought this in 2021 to replace an older LG model. I was impressed after installing it and it’s now May 20th and just installed it up here in northern NY for this hot weekend & the summer.
Pros: Style/Design, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Butcher6
from Haslett, MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this based on the reviews a couple months ago and love the app connected controls and monitoring! Been working very well for us , especially like the energy saving mode and being able to track energy consumption!
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
2 UNITS BOTH GAVE POOR PERFORMANCE
on July 19, 2022
Posted by: uuuu
from Sanford Fl
[This review was collected as part of a promotion.] I bought 2 of this same unit both started having problems within a year .
One unit ,when you press the OFF button ,the control panel goes to a "Co" mode then when you press OFF again the panel goes to ENERGY SAVER mode ,press OFF a third time then it will turn off.
One unit ,when you press the OFF button ,the control panel goes to a "Co" mode then when you press OFF again the panel goes to ENERGY SAVER mode ,press OFF a third time then it will turn off.
The second unit I have , when in DRY mode the unit runs at HIGH fan speed.
The coils on the bottom two rows freeze up but only half way across in COOL mode and DRY mode.
The coils on the bottom two rows freeze up but only half way across in COOL mode and DRY mode.
Pros: ease of use
Quality
1
Features
4
Value
3
Response from lg.comBy Sandy, Social Media, July 20, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue.^Sandy
Written by a customer while visiting lg.com
Posted by: Joe from cocomo
from New Braunfels Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased a 10,000 but unit but wasn't enough to cool down the house since this is a very hot summer we're not even half way through it this LG 14,000 but window unit is energy efficient very quiet and it does the job very happy I purchased this unit will take care of it for years to come
Pros: ease of use, Quality, Performance
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Sam561
from Riviera Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased this a month ago to cool a metal workshop and it has done an outstanding job keeping me cool and comfortable without shaking the walls down or irritating noises!
Pros: Performance
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Sharon Y B
from Daytona Beach, Fl
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought the LG inverter, Wi-Fi enabled air conditioner, & am surprisingly pleased. Gets cool quickly. Cools very efficiently the square footage that was suggested on the info of products.
Pros: Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com