Customer reviews from lg.com
LG - 800 Sq. Ft. 14,000 BTU Window Air Conditioner - White
Average customer rating
4.5
(345 Reviews)
Rating breakdown 345 reviews
5 Stars
263
4 Stars
40
3 Stars
14
2 Stars
7
1 Star
21
93%of customers recommend this product.
(
239 out of
258)
Customer Reviews for LG - 800 Sq. Ft. 14,000 BTU Window Air Conditioner - White
Customer Rating
1
Bad
on May 12, 2023
Posted by: Anonymous
from Rockford Illinois
I bought this a few weeks ago. Right out of the box it was broken.
Quality
1
Features
3
Value
1
Response from lg.comBy Alice Feliz V. Luna, Social Media, May 13, 2023
We highly appreciate your honest feedback regarding your experience. We read from your feedback that you were having trouble with the product, and we would be pleased to assist you with this further, but we must switch to a platform that allows us to have back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Jolly
Written by a customer while visiting lg.com
Posted by: paul51423
from Washington, DC
Verified Purchase:Yes
We bought late last summer and it definitely made the DC summer more livable. It did have a quirky-ness with a sensor and error code. But hopefully it's resolved now, the service people were lovely.
Pros: ease of use, Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: HarrisJean
from New Mexico
Verified Purchase:Yes
Respecting reputation of LG, we bought this air conditioner looking for better cooling and lower noise. We love it; sometimes we forget it’s on. This is a strange noise it makes, like bad muffler somewhere on the streets. Except for that, no complaints.
Pros: ease of use, Quality, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Great features
on July 7, 2023
Posted by: Samshik
from Washington
I bought this machine over a year ago, and it's working great. Our home stays very cool, actually cold, during this hot summer. It's so easy to maintain and use, I love it.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Poor quality
on July 18, 2023
Posted by: Gw 51
Purchased 3_/5/2021 ran well for 2 yr. Runs but will not cool. Totally disassembled and cleaned, no help. Very disappointed. No customer service. Done with LG.
Response from lg.comBy alliza jayne pitallar, LG Social media, July 19, 2023
Thank you for sharing your feedback. We're sorry to hear about the cooling issue with your unit. Your satisfaction is important to us, and we'd like to assist you further. please send us a private message on Facebook or Twitter at @LGUSSupport with your contact details, and we'll do our best to find a resolution for you. ^Jayne
Written by a customer while visiting lg.com
Customer Rating
5
Best window air conditioner
on April 22, 2024
Posted by: Samito55
Easy to install. Easy to install on wifi. If you don't know how work wifi connection call an expert. Quiet operation.
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Figured out we do NOT Like top freezer
on August 31, 2024
Posted by: DB1984
[This review was collected as part of a promotion.] Purchased a refrigerator
Always room for improvement
Always room for improvement
Written by a customer while visiting lg.com
Customer Rating
1
Dual Inverter A/C
on September 26, 2024
Posted by: Professional body works
This was the worst experience I have ever had with. They are the BIGGEST PIECE OF JUNK. they leak water don't do very good cooling or heating if it's under 40 degrees. Techs are a few times a year
Response from lg.comBy true, LG Digital Care Team, September 30, 2024
Hi there! We know your AC is essential for keeping your home at the ideal temperature, and we always want to ensure you have the best experience with your LG appliances. We have a helpful article here that we'd recommend checking for potential troubleshooting: http://spr.ly/6426U8tVg, and we'd love to chat more! Reach out on social @LGUSSupport via private message with your contact details and review ID #2902463 if you need additional assistance; our team is always more than happy to help. *Chey
Written by a customer while visiting lg.com