Customer reviews from lg.com
LG - 800 Sq. Ft. 14,000 BTU Window Air Conditioner - White
Average customer rating
4.5
(345 Reviews)
Rating breakdown 345 reviews
5 Stars
263
4 Stars
40
3 Stars
14
2 Stars
7
1 Star
21
93%of customers recommend this product.
(
239 out of
258)
Customer Reviews for LG - 800 Sq. Ft. 14,000 BTU Window Air Conditioner - White
Customer Rating
3
Dimension correction
on May 8, 2021
Posted by: EddieHutch
from Roseland, NJ
I recently bought the 14,000 BTU model. This is just informational. The listed debth measurement is incorrect. The actual debth is 27.5 inches, not 24.8 inches. In my case it made installation impossible. I returned it the same day.
Pros: Features/Settings
No, I would not recommend this to a friend.
Quality
3
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, May 9, 2021
We are sorry to hear of your experience with your unit. Please know that we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We hope that you will consider LG for your future product needs. For the latest updates on LG Air conditioners, please visit https://www.lg.com/us/air-conditioners. You can always reach out to LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook (https://www.facebook.com/LGUSA/) with any product questions or concerns. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Anonymous
from Oklahoma City, OK
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this and had it installed about a month ago. It’s very energy efficient and QUIET. PERFORMS EXCELLENT SO FAR. I will be purchasing more LG products!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: 78RegoJack
from Rego Park, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] The dual inverter is THE BEST. All you can hear is the fan sound. My window is a old with my old AC cause a loud vibration like a old car. Now the LG AC really make a big different.
Pros: Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Parker in La Quinta
from La Quinta, Ca
Verified Purchase:Yes
[This review was collected as part of a promotion.] I live in the desert and purchased this AC for my garage- easy install and works great
Pros: Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Calalily
from South Illinois
Verified Purchase:Yes
[This review was collected as part of a promotion.] Am going on 2mos using my AC and enjoying my electricity savings! It's starting to warm up in South IL but the humidity came well in advance. My 728 sq ft duplex gets humid quick and am pleased with my choice because the "Dry" setting helps with my asthma pulling moisture from the air, when I don't need to run the AC, although the "Energy Saver" and "Cool" settings remove moisture as well. In comparison to the last window AC unit at my old place my LG AC is remarkably quiet. It's installed in my living room window and I can hear TV without turning the volume up. The inverter is a great feature that intermittently blows out a gust of cool air to maintain the room temperature setting which saves $. I like all the features including its modern style, especially the remote app to use from my phone wherever I'm at and am able to see the energy usage by day/week/month. LG thought of everything with this design, especially energy savings, it's worth the cost and is not going to break my retirement budget staying cool.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Martell
from Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is the quietest window unit, the features are easily readable on the a/c only, and it is easy to install for a pro. Your remote viewer needs to be larger please.
Pros: Style/Design, Features/Settings
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Recently installed according to manual
on May 23, 2021
Posted by: TK123
from Massachusetts
I bought the 1400 BTU LW1517IVSM a couple weeks ago and it was delivered this past week in good condition. I installed in our first floor window according to the manual and did not need to use a AC support bracket I purchased, so I used the 2 brackets supplied with the unit and everything seems great. So far we are very happy with the way it runs and cools the first floor (4 rooms). One thing I'm not sure of is whether I should remove the rubber plug under the unit to drain water or is it best to leave the plug in while it is running? I could not find anything in the manual that comes with this AC.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: A Navarrete
from New York
Verified Purchase:Yes
[This review was collected as part of a promotion.] This AC is great , the design, the performance, wi fi connection, modern look.
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com