Customer reviews from geappliances.com
GE Profile - 550 Sq. Ft. 12,000 BTU Smart Ultra Quiet Window Air Conditioner - White
Average customer rating
4.2
(136 Reviews)
Rating breakdown 136 reviews
5 Stars
86
4 Stars
21
3 Stars
9
2 Stars
6
1 Star
14
86%of customers recommend this product.
(
101 out of
118)
Customer Reviews for GE Profile - 550 Sq. Ft. 12,000 BTU Smart Ultra Quiet Window Air Conditioner - White
Customer Rating
5
Excelente Compra No me arrepiento
on July 3, 2023
Posted by: Anonymous
from Luquillo, Puerto Rico
El aire acondicionado funciona super bien, enfría rápido el cuarto, no gasta casi nada de energía y con la aplicación es super fácil ver el consumo. Además no hace nada de ruido mientras está encendido.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
It is ok but noisy and vibrates too much
on July 4, 2023
Posted by: Anonymous
from Atlanta and Usvi
It has good tech features and cooling power, I bought 2 units with 12k btu each but unfortunately : one of them has extremely high levels of vibration and noise, the other is acceptable. There is clearly something unbalanced with the motor.
Way noisier than the 10k btu version
So I kinda regret my recent purchase . I should have bought the 10k btus
Way noisier than the 10k btu version
So I kinda regret my recent purchase . I should have bought the 10k btus
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
2
Value
2
Response from geappliances.comBy Charlie@GEA, GE_Appliances, July 6, 2023
Hello,
We're glad to hear that your air conditioner is cooling properly.
There are many normal noises associated with room air conditioners. The below link provide normal sounds associated with it:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16751
If the issue continues to persist we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Please feel free to reach out with any other questions or concerns you may have.
-Charlie@GEA
We're glad to hear that your air conditioner is cooling properly.
There are many normal noises associated with room air conditioners. The below link provide normal sounds associated with it:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16751
If the issue continues to persist we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Please feel free to reach out with any other questions or concerns you may have.
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Good product
on July 8, 2023
Posted by: MCgirl
from Orwell, Ohio
I've had it for approximately a month. Really quiet - love that! Doesn't get as cold as I'd like. The remote does not work well unless you're standing in front, somewhat close to the air conditioner. You have to be in front of the air conditioner to be sure that the settings are where you want them - can't tell by the remote.
Features
4
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
4
Great AC unit!
on July 10, 2023
Posted by: cpaulette
from Brooklyn, NY
Works great! Cools wonderfully. Nice & quiet. The ONLY reservation I have is that it makes a sound when the fan starts that sounds like a loose/failing fan belt on a car. This worries me. :( The sound has not proved to be a indication of performance or unit failure, which is good. Let's keep our fingers crossed!
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
I HAVE TO LOOK INTO THE REMOTE WORKING EXCITED
on July 15, 2023
Posted by: CLEMENTS1880
from BOSTON MA
A/C UNIIT COOLS DOWN VERY WELL VERY QUIET FOR THE BEDROOM
Features
5
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
3
Average.
on July 15, 2023
Posted by: S Cheng
from Henderson, NV
The Wi-Fi is not easy to set up. Several people tried to set it up for me by following the instruction on the hand book the manufacturing provided, none of them has succeed.
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, July 17, 2023
Hi,
We know how excited you are to use the Smart capabilities of this air conditioner and we're sorry to hear you haven't been able to do so. If you still need assistance, please call our Connected Home Support team at 1-800-220-6899, or email connected@help.geappliances.com.
Thank you.
-Sylvia@GEA
We know how excited you are to use the Smart capabilities of this air conditioner and we're sorry to hear you haven't been able to do so. If you still need assistance, please call our Connected Home Support team at 1-800-220-6899, or email connected@help.geappliances.com.
Thank you.
-Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Runs good and keeps the room cool.
on July 17, 2023
Posted by: Jason918
from Erie, PA
So far this unit works good and is cold. A little vibration which doesn't make it as quiet as it should be.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Features
on July 22, 2023
Posted by: Snowsuzie
from Athol,Ma
Energy efficient, does not disturb sleep, quietness
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com