Customer reviews from weber.com
Weber - 28" Outdoor Gas Griddle - Black
Average customer rating
4.7
(257 Reviews)
Rating breakdown 257 reviews
5 Stars
203
4 Stars
36
3 Stars
7
2 Stars
6
1 Star
5
95%of customers recommend this product.
(
210 out of
220)
Customer Reviews for Weber - 28" Outdoor Gas Griddle - Black
Posted by: David F.
from Lakewood, CA
Gender:Male
Verified Purchase:Yes
Easy to assemble, just read through directions first to familiarize yourself with the unit. Follow seasoning instructions. I added one more layer of oil to bake in. First batch still sticks a little, but just go slow. Use good quality spatulas with tapered edges. Two breakfasts and two griddled salmon filets later, I am very happy with this griddle.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Allan K.
from Huntley, IL
Gender:Male
Verified Purchase:Yes
So far it’s all we wanted. We started with some smash burgers that turned out great and even did a Korean BBQ. It heats fast and evenly. Can’t wait to do some steaks on it.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Lonesome cooker
from Huntington Beach, California
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
We love stir fried vegetables with chicken and refried rice with eggs. The grill maintains the temperature so everything cooks to perfection. What a wonderful dinner.
Written by a customer while visiting weber.com
Posted by: Howard Ham
from East Tennessee
Gender:Male
Verified Purchase:Yes
Great grill for the money. Lite 1, 2, or all 3 burners quick and easy. Precise temperature control, and very even heat across the grill. Cleans up easy.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Brewmaster1975
from Nebraska
Gender:Male
Verified Purchase:Yes
Weber Figured It Out. 28 inch is the perfect size for my family of 3. Family size over 4, I would go bigger. The 3 burner is the secret, the competition only has 2 and the heating surface is really uneven. The Weber heating surface is as close to even I feel you can get. The grease trap on the Weber is superior to the industry and is clean and easy. Price is concerning, but like most things, you get what you pay for. The cover, which is sold separately, is well built but way too much money compared to other grill manufactures. I do know their covers last a long time, if they don't blow away that is.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5
28 Griddle Review.. after 2 months use….
on August 28, 2023
Posted by: Mikewen
from Charleston SC 29456
Gender:Male
1- season this griddle..high, then medium ..20 minutes
Now .. Low .. Stop.. make sure to let the oil burn off.. ( meaning Smoking till Dry). Do Not shut off.
Now light coating of oil. Use tongs. Turn the Heat up again.. Smoke it dry.. cool on low.
Repeat. Repeat Repeat. I can’t stress this enough..
Clean by first scraping food particles into grease drip tray. Now take the squirt bottle filled with water with griddle on wall hit it with the water. It will steam off, boiling and wipe it down with your towels.. next while the grill is still on lol use your towels, paper towels and apply a thin, very thin coat of oil onto the griddle top and let it heat tillage try.
Shut the thing off. Do not make the mistake of thinking this can be an overnight thing. This griddle top will take at least dozens of times to season it in and get it blackened
After two months of using this, it performs amazingly good better than my Blackstone ever could EVEN heat distribution. A note get yourself a thermal gun. Because this thing is well over 500° on high you’re looking for a temperature of 360 to 400 from most applications which would put you in the range of medium to low on the controls...
Now .. Low .. Stop.. make sure to let the oil burn off.. ( meaning Smoking till Dry). Do Not shut off.
Now light coating of oil. Use tongs. Turn the Heat up again.. Smoke it dry.. cool on low.
Repeat. Repeat Repeat. I can’t stress this enough..
Clean by first scraping food particles into grease drip tray. Now take the squirt bottle filled with water with griddle on wall hit it with the water. It will steam off, boiling and wipe it down with your towels.. next while the grill is still on lol use your towels, paper towels and apply a thin, very thin coat of oil onto the griddle top and let it heat tillage try.
Shut the thing off. Do not make the mistake of thinking this can be an overnight thing. This griddle top will take at least dozens of times to season it in and get it blackened
After two months of using this, it performs amazingly good better than my Blackstone ever could EVEN heat distribution. A note get yourself a thermal gun. Because this thing is well over 500° on high you’re looking for a temperature of 360 to 400 from most applications which would put you in the range of medium to low on the controls...
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Anonymous
from Dayton TN
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Arrived in great shape. Easy to put together. Cooks evenly. Have cooked steaks, burgers, fish and vegetables perfectly.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: too rusty to use
from Hudson Valley, NY
Verified Purchase:Yes
I have very mixed feelings about this grill. I love the griddle, the sear it gets on meats and the ability to grill vegetables, BUT, I have seasoned the surface over 3 times now, and the surface still rusts. I reported the issue, and was given instructions on how to reclean and reseal it, which I have done now 2 additional times, but it still rusts. Weber has been a company I enjoy doing business with because they stand by their product, but in this case, I do not know what it will take to get a new grilling surface.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care, September 13, 2023
We value your feedback and we are sorry for the frustration. Your satisfaction is very important to us.
The griddle surface will not rust if the seasoning is properly applied and the cooking surface is cleaned and maintained with a layer of oil after cooking. It sounds like your initial seasoning did not go as planned, and we are here to help!
Please look for our email outreach. Thank you for your patience and for being part of the Weber family!
The griddle surface will not rust if the seasoning is properly applied and the cooking surface is cleaned and maintained with a layer of oil after cooking. It sounds like your initial seasoning did not go as planned, and we are here to help!
Please look for our email outreach. Thank you for your patience and for being part of the Weber family!
Written by a customer while visiting weber.com