Customer reviews from weber.com
Weber - 28" Outdoor Gas Griddle - Black
Average customer rating
4.7
(265 Reviews)
Rating breakdown 265 reviews
5 Stars
211
4 Stars
36
3 Stars
7
2 Stars
6
1 Star
5
96%of customers recommend this product.
(
216 out of
226)
Customer Reviews for Weber - 28" Outdoor Gas Griddle - Black
Customer Rating
2
Rusted in just seven months with good care in good
on January 26, 2025
Posted by: Katomlyf
Griddle rusted after just seven months…not really useable. I seasoned it and used it for six months no problem…always clean/covered. Not so rusty I’ll be tossing it…and of course the warranty excludes rust…how convenient.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, January 27, 2025
We appreciate your feedback and we apologize for the frustration you're experiencing. With proper maintenance, we expect the griddle surface to be long-lasting. Rust on the griddle can be treated to renew the surface.
We are here to help! Please look for our email outreach soon. Thank you.
We are here to help! Please look for our email outreach soon. Thank you.
Written by a customer while visiting weber.com
Posted by: Terry53149
Expertise:Intermediate
Verified Purchase:Yes
great product, high quality, and great customer service
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Joe Dee
from PA
Expertise:Intermediate
Verified Purchase:Yes
It works great. Seasoning was a breeze. Smash burgers, eggs the whole enchiladas was easy.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Outcast
from Tampa Bay area
Expertise:Intermediate
Verified Purchase:Yes
I am very pleased with the design & performance of this griddle. I am new to this style, but I trust the Weber product to be of a superior quality. There is a learning curve if not familiar, so take the time to read and follow the initial set up instructions to prepare the grill top for use. Also be sure to have the necessary accesories on hand.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Scon
Expertise:Intermediate
Verified Purchase:Yes
3 burner griddle from trusted company with a solid warranty. The price was good, 3 burner is a good size for my space. I like the location of the drip dray. Would recommend.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Yano
Verified Purchase:Yes
Impressive grill! Superior build quality. Great grease management system. Easy to clean
Written by a customer while visiting weber.com
Posted by: Anonymous
from Marietta GA
Expertise:Intermediate
Verified Purchase:Yes
Great grill, easy to use and clean up. Very versatile
Written by a customer while visiting weber.com
Posted by: CariMar
from New Jersey
Verified Purchase:Yes
Absolutely love this grill. Even heating, easy clean, Weber quality.
I would recommend this to a friend!
Written by a customer while visiting weber.com