Customer reviews from weber.com
Weber - 28" Outdoor Gas Griddle - Black
Average customer rating
4.7
(270 Reviews)
Rating breakdown 270 reviews
5 Stars
215
4 Stars
36
3 Stars
8
2 Stars
6
1 Star
5
96%of customers recommend this product.
(
221 out of
231)
Customer Reviews for Weber - 28" Outdoor Gas Griddle - Black
Posted by: David Anthony
from Wisconsin
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
This is the greatest cooking experience I have ever encountered. So easy to keep clean and so fast in the cooking stage. Love this grill!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: JJ P
from Quad Cities, Ia
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
awesome griddle- easy to assemble and use, very uniform cooking surface and adjustable temps
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: GrillQueen02
from Charleston, SC
Gender:Female
Verified Purchase:Yes
We got this griddle to make cheesesteaks, after being from PA and moving south we’re better off making our own, and this griddle does not disappoint. It has made excellent cheesesteaks and breakfast like a pro. Still need to make smash burgers but very happy with the quality and uniform heating. It’s the perfect size as we didn’t want anything too big, we got the smaller 28” and made harshbrowns, pancakes, and eggs all at once without a problem.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: S Alexander
Gender:Male
Verified Purchase:Yes
Fun & Easy to use heats is perfect. Simple works and it’s not so big that you can wheel it into the garage or a shed to cook in the rain. Made well and it’s not heavy also like the grease tray with a throwaway foil. Perfect, fast and easy cleanups.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: BryanK
from Ohio
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Have only used it a few times, but so far so good. Love the Weber quality and evenness of the burners.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: JD. L.
from Massachusetts
Gender:Male
Verified Purchase:Yes
While the design of this griddle is sleek and functional the actual griddle itself isn’t well made and nowhere near as durable as others on the market… the surface scratches very easily with basic “griddle tools” and ends up leaving unsightly marks… and even with reseasoning it food will get stuck on the areas of the scratches. I have a portable version of the competition brand and the griddle on it is much more durable. I can’t see this Weber version lasting very long, and I have only had mine a month and have used it less than 6 times. I’m super disappointed that I chose to stay “brand loyal” and bought this Weber. I can definitely see myself buying the full size griddle from the other brand this summer.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care, May 21, 2023
Thank you for your feedback. We apologize for the disappointment you are feeling about your griddle's surface, and we are here to help!
The seasoning process will protect your griddle's surface. We would like to offer our assistance. Please look for our email outreach! Thank you.
The seasoning process will protect your griddle's surface. We would like to offer our assistance. Please look for our email outreach! Thank you.
Written by a customer while visiting weber.com
Posted by: VKelley
from Cumming, GA
Gender:Female
Expertise:Intermediate
Verified Purchase:Yes
My new grill was easy to assemble. I have cooked on it multiple times and it was easy to use and easy to clean.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Andora
Gender:Female
Expertise:Intermediate
Verified Purchase:Yes
The style and look of the grill are great. We seasoned our grill as instructed and it went smoothly. When used our grill for the first time, it was great. However, on our second usage, the grill seems warped and wobbles.
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Consumer Care , May 7, 2023
Thank you for your feedback and for bringing your issue to our attention! We are surprised to hear about the griddle wobbling, and our Care team is here to help.
Your grill is backed with an outstanding warranty because your satisfaction is important to us! Please look for an email outreach soon.
Your grill is backed with an outstanding warranty because your satisfaction is important to us! Please look for an email outreach soon.
Written by a customer while visiting weber.com