Customer reviews from weber.com
Weber - 28" Outdoor Gas Griddle - Black
Average customer rating
4.7
(270 Reviews)
Rating breakdown 270 reviews
5 Stars
215
4 Stars
36
3 Stars
8
2 Stars
6
1 Star
5
96%of customers recommend this product.
(
221 out of
231)
Customer Reviews for Weber - 28" Outdoor Gas Griddle - Black
Posted by: Rob R916
from Sacramento
Verified Purchase:Yes
The cooking surface has imperfections that bulge where the angle iron underneath was welded. The side tables are nearly useless due to heat. The middle burner fails to ignite most of the time. Overall, I appreciate the temperature consistency but at best it's a 3/5.
Response from weber.comBy Weber Grills, Consumer Care, June 19, 2023
Thank you for your feedback. We are surprised to hear about the issues you mentioned, and we would like to offer our assistance.
All of our products are backed by an outstanding warranty because we stand by their quality. Please look for our outreach soon. Thank you!
All of our products are backed by an outstanding warranty because we stand by their quality. Please look for our outreach soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Anonymous
from Valparaiso IN
Gender:Male
Verified Purchase:Yes
Love this griddle. Easy to put together. Great heat distribution and easy to maintain a constant temp. I've been using it so much I feel bad for my kettles just sitting there being neglected.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: AnonymousGoose
Verified Purchase:Yes
Love it! All sorts of new meals added to rotation.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: jrs543216789
from Illinois
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Awesome griddle and great customer support, bought new and setup was fine straightforward, I had issue with front cover but customer service took care of it right away, we have been cooking on this every other day and food taste good! Weber is top notch !
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: GMWeber
from Illinois
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Great, set up, even cooking area, best grill I ever had
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: GratefulDad
from Cape Cod, MA
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
I have only had my Weber Griddle for a couple of weeks now, but I have been really impressed with it so far. It did take some time to season and has taken me a few times to figure out the best temperatures and hotspots. My best recommendation is to start your grilling on "low". My first few attempts I started on "high" and the food tended to stick. Grilled veggies are the best!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Uncle Billy 16
from Cleveland, OH
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
It's very easy to use and very easy to clean. The heat is relatively even across the surface and it heats up quickly.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: SIK29
from Syracuse NY
Gender:Male
Verified Purchase:Yes
I have buyers remorse since I should have purchased the Weber 36" griddle instead of the 28".
The griddle itself is great with ALMOST constant heat distribution from top to bottom and side to side. Invest in a heat thermometer gun to check temp of griddle top.The problem is the griddle top warps and the grease puddles to one side as a result. Also the gas regulator hose is to short if you want to add a gas gauge to see how much propane is left in the tank.
The griddle itself is great with ALMOST constant heat distribution from top to bottom and side to side. Invest in a heat thermometer gun to check temp of griddle top.The problem is the griddle top warps and the grease puddles to one side as a result. Also the gas regulator hose is to short if you want to add a gas gauge to see how much propane is left in the tank.
I would recommend this to a friend!
Written by a customer while visiting weber.com