Works great, coating peels off the surface right away leaving a mess and causing you to have to re-season it all over again. But temp control and functionality is all good.
This is a very good griddle. It looks and feels well built, albeit very plain. What would make it a great griddle are: four locking swivel casters and a hinged hood. The 36 inch version has both, but for some reason Weber cheated us “smaller” consumers out of those features. Folding shelves would have also made it better.
1- season this griddle..high, then medium ..20 minutes Now .. Low .. Stop.. make sure to let the oil burn off.. ( meaning Smoking till Dry). Do Not shut off. Now light coating of oil. Use tongs. Turn the Heat up again.. Smoke it dry.. cool on low. Repeat. Repeat Repeat. I can’t stress this enough.. Clean by first scraping food particles into grease drip tray. Now take the squirt bottle filled with water with griddle on wall hit it with the water. It will steam off, boiling and wipe it down with your towels.. next while the grill is still on lol use your towels, paper towels and apply a thin, very thin coat of oil onto the griddle top and let it heat tillage try. Shut the thing off. Do not make the mistake of thinking this can be an overnight thing. This griddle top will take at least dozens of times to season it in and get it blackened After two months of using this, it performs amazingly good better than my Blackstone ever could EVEN heat distribution. A note get yourself a thermal gun. Because this thing is well over 500° on high you’re looking for a temperature of 360 to 400 from most applications which would put you in the range of medium to low on the controls...
Weber Figured It Out. 28 inch is the perfect size for my family of 3. Family size over 4, I would go bigger. The 3 burner is the secret, the competition only has 2 and the heating surface is really uneven. The Weber heating surface is as close to even I feel you can get. The grease trap on the Weber is superior to the industry and is clean and easy. Price is concerning, but like most things, you get what you pay for. The cover, which is sold separately, is well built but way too much money compared to other grill manufactures. I do know their covers last a long time, if they don't blow away that is.
Make sure you take the time to do the first step of seasoning your griddle, it is well worth the time! We have only owned it about 3 weeks now and love making bacon and eggs in the morning on it! We have made fajitas, filet mignon wrapped in bacon, ahi tuna steaks, and smash burgers! All turned out awesome and so much room on this griddle we love it! We ordered the cover, the smash burger utensil, the scraper (highly recommend) and the seasoning to put on the griddle after cleaning which I will use it up and just use canola oil after it is gone. You can fit a lot of food on this griddle much more than I had anticipated and it is actually a lot of fun using it and putting all ingredients on it for your entire meal! Great for family and friend entertaining for sure! One other thing, is if you go on the Weber website they have great recipes to try out and we are taking advantage of that also, thank you for such a great griddle!
Customer service was excellent. They resolved an issue I thought I had with the griddle. Come to find out the griddle legs were not completely flat which made the griddle appear as if it was warped. It was not warped. Thank you Weber