Response from weber.comBy Weber grills, April 8, 2024
Your feedback is very important to us. We are so sorry to hear your griddle has rust on it. The good news is it can be cleaned and re-seasoned. Our Care team is here to help. Please look for an outreach email from us soon. Thank you!
I recently purchased the 28" Griddle and I LOVE IT ! I have cooked pork chops, chicken sausages, haddock fish and last night beef fillets. I cooked various veggie combinations as well with all the meats. Everything turned out cooked to perfection and delicious ! So, juicy and moist !!!