Customer reviews from omronhealthcare.com
Omron - HeartGuide, Wearable Blood Pressure Monitor Watch - Black
Average customer rating
3.9
(117 Reviews)
Rating breakdown 117 reviews
5 Stars
57
4 Stars
24
3 Stars
18
2 Stars
6
1 Star
12
73%of customers recommend this product.
(
80 out of
110)
Customer Reviews for Omron - HeartGuide, Wearable Blood Pressure Monitor Watch - Black
Customer Rating
4
Very good, but not great smartwatch
on May 22, 2019
Posted by: Abhijit
from San Francisco, CA, USA
Gender:Male
[This review was collected as part of a promotion.] I have been waiting eagerly for this and it finally arrived about 6 weeks ago and I have been using it ever since.
Looks: What I did not see in the pictures is how much the blood pressure cuff sticks out. The watch itself is decent looking, but the protruding band makes it look quite ugly. My wife exclaimed "What is it that you are wearing!" when she saw it. Unfortunately, nothing can be done about this because it is part of the functionality.
BP monitor: Having a BP monitor on my wrist 24/7 is awesome. Despite the magazine reviews that say that BP measurement is a one-time-a-day deal, I find that my BP varies a lot during the day and it is important for me to track how much of my day I am spending at elevated levels. Here, the watch shines. I can check my BP in the middle of a meeting or in the middle of my exercise routine. I can establish establish, over extended periods of time, how much time I am in elevated BP. Elevated BP is a great indicator of stress and I am able to see when I am stressed and when I am not (surprised myself with some of the results).
BP monitor accuracy: I have an Omron BP-785 which I have calibrated against a sphygmomanometer, so I trust its readings. So I calibrated the Heartguide against the BP-785. In the attached charts I show the delta in systolic and diastolic values between the two. If you look at the systolic deltas, they are essentially random variations around a mean of about 2 points. On the other hand, the diastolic deltas are almost all biased in the positive direction, which means the Heartguide systematically underestimates the diastolic pressure. From my data, the mean systolic delta is 1 point, but the mean diastolic delta is 7 points. So now, I simply add 7 points to my diastolic BP readings I get from the Heartguide. Not ideal, but not bad.
Sleep monitor: Omron could have done a better job with this. The automatic sleep feature does not work. If you wake up in the middle of the night to go to the bathroom, it forgets about the first part of your sleep and starts counting from when you get back to bed. So I use the manual sleep mode, but I often forget to activate it and as a result I do not get reliable sleep data from the device. Too bad. Also, it does not differentiate between low activity and REM sleep, which is not a deal breaker, but in this day and age one assumes those are table stakes.
Pedometer: I found the pedometer to be accurate within 2%, on flat and sloping surfaces. Note that it also counts calories and I could not figure out how it is doing that, because the numbers seem to be wrong (I took roughly the same number of steps on two consecutive days on more or less the same route and it counted very different calories on the two days).
The app: The Heartguide comes with a nice app for my iPhone. The app could have been designed better to be more user friendly and visually appealing, but it provides all the information, once you figure out how to get to it. However, the watch and the app does not sync when the app is in the background. As a result, when I open the app I have to wait for the sync to complete before I get today's data. The sync operation is particularly lengthy and I do not understand why. The amount of data being transferred is pretty small, so why it takes more than a second or two to sync is a mystery.
Battery life: I take about 6-8 BP readings a day and it easily lasts 2+ days on a fresh charge. Also, the charging time is not bad.
Overall: Though people tend to think BP is something to be measured once a year in a doctor's office, I strongly believe that it could lead to over or under-treatment of hypertension. If you are like me and have "white coat BP", then you are likely going to be prescribed BP medication for no reason. On the other hand, if you are spending a significant portion of your day in elevated BP, even though your doctor's office reading is good, you need to take action to bring that BP down or else you will have problems as you get older. A device like this is invaluable in getting that information.
Omron needs to improve a few things and get the price down to make this device accessible to all.
I would recommend this to a friend!
Written by a customer while visiting omronhealthcare.com
Customer Rating
5
easy to use and works well
on February 21, 2020
Posted by: urgod001
from Dallas, Texas
Gender:Male
I bought this 5 months ago mainly for the BP. It beats the old large one where i had to sit down at that location or to carry that bulky thing. Now, this can come with me anywhere, and I can measure my BP in a moments time.
It works well, and readings are accurate. Set-up was easy. I originally had the sleep and step monitoring on, but decided to turn those off. I also turned the phone message / call notices as well to save on the battery. You can get a week without charging if you have those turned off and do monitor once or twice a day.
It works well, and readings are accurate. Set-up was easy. I originally had the sleep and step monitoring on, but decided to turn those off. I also turned the phone message / call notices as well to save on the battery. You can get a week without charging if you have those turned off and do monitor once or twice a day.
First months, I was not placing the my arm at the right level of my heart at times. but now I am doing that without an issue.
I would wish that this was less expensive so that more people can afford it.
I would recommend this to a friend!
Written by a customer while visiting omronhealthcare.com
Customer Rating
3
Great idea, execution needs work
on April 7, 2021
Posted by: Denee
Gender:Female
[This review was collected as part of a promotion.] The Omron wrist blood pressure monitor is taking steps in the right direction. This blood pressure monitor functions as a blood pressure monitor, watch, activity tracker and sleep tracker. However, in many ways, it has fallen short of its full potential. My first impression when taking it out of the box was that it is very bulky. Compared to my 2nd gen Apple Watch, this bp watch is a monster (see pic). My wrists are on the smaller side so trying to get the band on and positioned properly for an accurate read, I had to do a lot of maneuvering. Even with the band on the very last notch, I kept getting error message 2, which is that the band was applied too loosely. A suggestion would be to make different size bands for people to purchase. If there was an option to buy a sm/med watch as opposed to the generic “one size fits all” I think that would save some frustration with trying to get this to work. I also kept getting error message 5 which is that the band was not applied correctly or was moved during a measurement. I think this relates to my wrist being too small for the watch, but can’t be sure. I was very still while taking the measurements so I don’t think it was moved during measurement. Either way, it’s very finicky for something that’s supposed to be a convenient way to keep up with your blood pressure measurements. The blood pressure measurement itself was a tad off, giving me different results after testing three times in a row. Although all three results were in the ballpark, only one was accurate. The step counter is accurate, and allows you to set your stride length so it can be as accurate as possible in counting steps. However, I have not tried the sleep tracker as this watch is uncomfortable and I have no desire to sleep with it on my wrist.
The watch interface is simple enough to navigate. There are three buttons on the side - the top button is just to start and cancel the blood pressure measurement; the second button allows you to cycle through your last blood pressure measurement, your step counter, sleep tracker, and time; and the third button once long pressed, will allow you to pair to your phone. The main display is simple, just showing the date and time. The display is a bit dark, and I’m not sure if there is a way to make it brighter. I’ve looked through the settings to no avail. I do receive notifications when I get text messages, but the notifications are about 5-10 minutes delayed.
The app is also pretty simple to set up. After downloading from the Apple store, it didn’t take very long for me to fully set up my profile and get going. The app is easy to navigate. It keeps track of your readings, although I find that I have to manually sync every now and then to make sure the information gets updated on the app.
The box came with the monitor watch, an instruction manual, a quick start guide, charging clip, charging cable and AC adapter. The instruction manual indicates that a replacement cuff sleeve is also included, but I did not receive one in my box. The charging is interesting, and required me to read through the manual to figure out how it’s supposed to work. Overall, the concept is a nice convenient way to keep track of your blood pressure and health. However, with its finicky blood pressure measurements, lack of wrist sizing options, and overall bulkiness of the monitor watch, it needs some work before it can be reliable, accurate and comfortable.
No, I would not recommend this to a friend.
Written by a customer while visiting omronhealthcare.com
Customer Rating
4
Great Medical Device, Not Smart Watch
on April 29, 2021
Posted by: atxred
from Austin, TX
Gender:Male
This watch is great at somethings, and not great at other things.
First, it it comfortable to wear? I got the medium, and while it takes some getting used to, it is pretty comfortable. The cuff sleeves are a vast improvement over your standard wristband. It is a little heavy though, so that takes some getting used to.
What is the watch great at? Well, it is a superb heart rate monitor. It's an excellent blood pressure monitor, it's a pretty nice if unconventional watch, its a good step counter, and it's an okay activity counter.
It is not a smart watch. Not even a little bit. What I listed above, that's what it does. If you need a watch that does some of that, it will not disappoint. If you want a smart watch, you won't be happy with this.
I would recommend this to a friend!
Written by a customer while visiting omronhealthcare.com
Customer Rating
3
probably not worth the $
on April 6, 2020
Posted by: Baxter
from SF CA
Gender:Male
first off the display is extremely dim. it is hard to see in inside lighting. I haven't found a way to make it brighter. 2nd BP measurements are very sensitive to arm position. Too high, too low, too far from chest, too close from chest can all give erroneous readings. better to stick with a tried and true BP machine
No, I would not recommend this to a friend.
Written by a customer while visiting omronhealthcare.com
Customer Rating
3
OK. But not worth the cost.
on January 5, 2020
Posted by: palmersfour
from Kentucky
Gender:Female
I got this as a gift. My daughter was concerned about my bp. It definitely made me more conscious about how out of control my blood pressure was. But, the problem is that I needed someone who could tell me what was on the display.
The display was very dim and cannot be made brighter. This made it very hard to see the icons, errors and messages.
It only comes in one size. It was too big for me and if I tightened it to fit my wrist, I received error message.
Th app was just ok. Would be better if had more features like Samsung Health.
The bp monitor was accurate and it told me when I had irregular heart beat.
I will be watching for when you upgrade the issues and make it more affordable.
When those things are fixed, I will give it five stars
The display was very dim and cannot be made brighter. This made it very hard to see the icons, errors and messages.
It only comes in one size. It was too big for me and if I tightened it to fit my wrist, I received error message.
Th app was just ok. Would be better if had more features like Samsung Health.
The bp monitor was accurate and it told me when I had irregular heart beat.
I will be watching for when you upgrade the issues and make it more affordable.
When those things are fixed, I will give it five stars
No, I would not recommend this to a friend.
Written by a customer while visiting omronhealthcare.com
Customer Rating
1
MUST BE USED WITH THE APP EVEN TO TELL TIME
on August 28, 2020
Posted by: Mano
from Vancouver, BC
Gender:Male
The BP8000-M is pretty accurate in monitoring Blood Pressure (BP). However, IT MUST BE USED WITH THE APP, EVEN TO TELL THE TIME, although, nowhere in the product webpage, or even in its manual clearly states so. I bought it in mid-June 2020 and since I am unable to download the App, the unit has been sitting in the cupboard ever since.
No, I would not recommend this to a friend.
Written by a customer while visiting omronhealthcare.com
Customer Rating
2
bp
on November 8, 2020
Posted by: Anonymous
Gender:Female
unable to match bp to bp cuff results. 20-30 points lower with the watch
No, I would not recommend this to a friend.
Written by a customer while visiting omronhealthcare.com