Great Product, quiet, gets rid of dust in the house, smoke and doesn't use much electricity. Also the WiFi control and the information it gives you is great. I liked it so much I ended up buying two more.
I would recommend this to a friend!
Written by a customer while visiting www.blueair.com
This was so easy to install but I can’t get my app to update filter indicator! Still looking to see how to update app. It still says 9% when I just installed it two days ago.
I would recommend this to a friend!
Written by a customer while visiting www.blueair.com
I was a bit disappointed in the chemical smell when I first started using the new filter. It’s better now but took a few days to dissipate. A bit ironic given that it’s supposed to help the air be more pure..
Response from www.blueair.comBy Blueair Team, Blueair, August 8, 2025
Thank you for sharing your experience with the Blue Pure 311i Max Particle + Carbon Filter. We’re glad the odor has improved, though we understand it’s not ideal to notice any scent at first. As with any new product, a slight odor may be noticed that is inherent to the material. Running your air purifier and ensuring your space is ventilated will help dissipate the scent quickly. We appreciate your patience as it settled in and hope you're now enjoying fresher air as intended.
Written by a customer while visiting www.blueair.com
This was very easy to replace. The demonstration video on the app shows all you need to do. I pulled off the used one, then slid on the new one; there are tabs marking the top so you don't put it on upside-down. No problems.
I would recommend this to a friend!
Written by a customer while visiting www.blueair.com
Just installed it and 5 days later it’s telling me I need a new one!
No, I would not recommend this to a friend.
Response from www.blueair.comBy Blueair Team, Blueair, September 8, 2025
We’re sorry for the confusion with your Blue Pure 311i Max Particle + Carbon Filter. Your unit likely just needs a filter timer reset after the filter replacement. To do this, press and hold the Fan Speed button for about 15 seconds until all LEDs light up, then release. The red filter indicator will blink three times and disappear. We’ve also reached out directly to make sure everything is running smoothly.
Written by a customer while visiting www.blueair.com