Customer reviews from www.blueair.com
Blueair - F3MAX - 311i Max Filter - White
Average customer rating
4.2
(22 Reviews)
Rating breakdown 22 reviews
5 Stars
16
4 Stars
1
3 Stars
2
2 Stars
0
1 Star
3
87%of customers recommend this product.
(
13 out of
15)
Customer Reviews for Blueair - F3MAX - 311i Max Filter - White
Posted by: Gargozola
Verified Purchase:Yes
The Blue Pure works very well. I wish that there was more flexibility in how to order a replacement filter, and from what source. That keeps me from giving the product five stars.
I would recommend this to a friend!
Written by a customer while visiting www.blueair.com
Posted by: BlindMan60
Verified Purchase:Yes
This was working good until I changed tge filter, now both of my blu units run constantly they used to just turn on when the air was poor or not clean now they will not stop running i had to plug them both.
Response from www.blueair.comBy Blueair Team, Blueair, February 28, 2025
Thank you for your feedback regarding the 311i & 411i Max. It sounds like the issue you're experiencing may be due to a dirty sensor on the back of the unit. To clean the sensor, you'll need to unscrew the sensor lid on the back of the device and use a cotton swab to gently clean the sensor area. This should resolve the problem. We have also reached out to you directly to provide further assistance and ensure the problem is resolved.
Written by a customer while visiting www.blueair.com
Posted by: Jennifer S
from Beverly, MA
Gender:Female
Verified Purchase:Yes
All you need to do is look at the photo - the Blueair 300i+ Max and its filter system deliver on what they promise! I have an indoor cat and I keep the purifier a few feet away from his litter box. My one regret is not buying this system years ago.
I would recommend this to a friend!
Written by a customer while visiting www.blueair.com
Posted by: Nerenberg
from Philadelphia pa
Gender:Female
Verified Purchase:Yes
I purchased the blue air filter and my air purifier is still saying my filter is only 50%
So I’m not a happy customer right now. I love the air purifier but why is my filter only saying 50% I just purchased it.
So I’m not a happy customer right now. I love the air purifier but why is my filter only saying 50% I just purchased it.
Response from www.blueair.comBy Blueair Team, Blueair, May 16, 2025
We are glad to hear that your love your 311i Max purifier! When replacing the filter in your 311i Max, the filter timer needs to be manually reset—otherwise, the display may still show the previous filter’s usage. To reset it, just press and hold the fan speed button for 15 seconds until the indicator resets. If you experience any issues, please don't hesitate to reach out to us directly, we would be happy to help.
Written by a customer while visiting www.blueair.com
Posted by: Take a Breath
from Denver CO
Gender:Female
Verified Purchase:Yes
We just hit our master bathroom remodeled. We have a en suite bathroom. The demolished.the porcelain tile, tore out the tiled shower and floor, remove the bathtub and totally replaced a window, built a wall and put in new baseboards. We had changed our filter about three months prior and I thought for sure our Blue Air purifier would need a new filter after all that. I checked the app and we still had 60% left on our filter. That’s quite a task for a little air purifier. Like the little pink bunny for batteries, it just keeps on going.
I would recommend this to a friend!
Written by a customer while visiting www.blueair.com
Posted by: Jeri
Verified Purchase:Yes
I've enjoyed the Blue Air very much. It's easy to use.
Written by a customer while visiting www.blueair.com
Customer Rating
1
Disappointed
on September 22, 2025
Posted by: Didi
from Ohio
Gender:Female
I have had nothing but trouble since I replaced the filter in this stupid machine. Would never buy another
No, I would not recommend this to a friend.
Response from www.blueair.comBy Blueair Team, Blueair, September 23, 2025
Thank you for sharing your feedback. We’re sorry to hear you’ve had difficulties after replacing the Blue Pure 311i Max Particle + Carbon Filter. We’ve reached out to you directly so we can better understand what’s happening and help get things back on track.
Written by a customer while visiting www.blueair.com
Posted by: BBJD
Verified Purchase:Yes
Since purchase i run it on high 24/7 , helps considerably with allergies and a few months ago when we had lots of smoke coming down from the Canada forest fires, this filtered all the smoke out. I dont use the app or blue tooth, I just turn it on high and run it, I vacuum the filter about every 3 months and change filter about every 6 months .
I would recommend this to a friend!
Written by a customer while visiting www.blueair.com