Customer reviews from Samsung US
Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Average customer rating
4.6 out of 5
4.6
(2,669 Reviews)
Open Ratings Snapshot
Rating breakdown 2,669 reviews
5 Stars
1,853
4 Stars
636
3 Stars
123
2 Stars
33
1 Star
24
75%of customers recommend this product. 
(
52 out of 69
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Customer Rating
5 out of 5
5
Great price great speed
on December 12, 2023
Posted by: smithgs2009
[This review was collected as part of a promotion.] Everything from paying all my bills to movies and games!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My favorite phone for last five years.
on December 12, 2023
Posted by: OUICK2SM
[This review was collected as part of a promotion.] I love the ease of use of my Samsung Galaxy! I have tried new models and even iPhone and still return to my Galaxy! I use my phone daily, talk,text, email and gaming! As long as this model continues I will purchase this phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Samsung Galaxy A54 5G is an affordable phone
on December 12, 2023
Posted by: LonelyDig1234
[This review was collected as part of a promotion.] The Samsung Galaxy A54 5G is an affordable phone that doesn't skimp on quality or features, making it an appealing alternative to pricey flagships
It is very powerful for its price point and can even do some heavy gaming without it getting too hot. It also has a 50MP resolution main camera and a 12MP front facing camera perfect for selfies.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Did not work
on December 12, 2023
Posted by: Sambone
[This review was collected as part of a promotion.] Slow. Always disconnected. Not good. I was under the impression it would be great. It's not
Value
1 out of 5
1
Response from Samsung USBy Social CommerceDecember 14, 2023
Hi Sambone, thank you for sharing your thoughts with us about your Samsung Galaxy A54. We understand it can be difficult when your device does not have the features or functionality you expected. With regards to the overall speed of your device, we recommend going in to your settings app, under display, and under motion smoothness adjusting from standard to adaptive to get that higher refresh rate activated for your device. With regards to the connection, without knowing if you are referring to the carrier connection or Wi-Fi connection we have provided a few links to articles to help with both. We do also recommend reaching out directly to your carrier to ensure their network coverage is adequate in your area. We have lastly, provided a link to the Samsung Support Team if these steps do not resolve the difficulties you mentioned. Thank you for being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung phone has slow mobile data speed
https://www.samsung.com/us/support/troubleshooting/TSG01001605/
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My Samsung galaxy a54 phone
on December 12, 2023
Posted by: JESSE42
[This review was collected as part of a promotion.] My Samsung galaxy a54 5G is the ultimate device. The build quality is perfect. The screen is just what I was looking for. The phone is easy to use. I really like the smooth navigation though my apps. The android is the best for me ever. I really love my phone, it will last a long while.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone
on December 12, 2023
Posted by: Kmerlina1961
[This review was collected as part of a promotion.] I use my phone for home and business purposes it works very well for that. The only issue I encounter is the screen is too touch sensitive.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Everything and more
on December 12, 2023
Posted by: SAMSUNG74
[This review was collected as part of a promotion.] My phone is my life..... I work on my phone, play games, stream, EVERYTHING!!!! It holds a good amount of apps and I love this device. Holding all my apps and photos so u don't have to delete anything yet. The only thing I would suggest is being able to wireless charge. Other then that, keep up the good work!!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very nice for price
on December 12, 2023
Posted by: JohnGottie
[This review was collected as part of a promotion.] I watch sports online and I game plus I use it for social media
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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