Customer reviews from Samsung US
Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Average customer rating
4.6
(2,667 Reviews)
Rating breakdown 2,667 reviews
5 Stars
1,851
4 Stars
636
3 Stars
123
2 Stars
33
1 Star
24
75%of customers recommend this product.
(
52 out of
69)
Customer Reviews for Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Customer Rating
2
Connections drop for no reason needing reboot
on August 12, 2025
Posted by: Typical User
from Florida
Expertise:Intermediate
Connectivity issues have been a problem from very early in my 2 years owning an A54. The WiFi will sometimes multiple times in the same day lose Internet through WiFi even though it shows connected to the WiFi with good signal. Once this starts, switching networks isn't sufficient, it requires reboot. No other device in my house shows the Internet not working. Our house does have a mesh network so maybe that's what it can't handle.
It also loses cellular connectivity occasionally and does not recover when exposed to sufficient signal strength. Again, a reboot is required. Maybe it could make a 911 call, but it has caused me to miss important calls and texts as you don't know it has happened without looking at the screen.
A minor other problem is the modes that I have programmed don't always turn the ringer on and off as I have instructed. That can be embarrassing when it isn't off when it should be.
It's good enough when fully working.
My first, and probably last, Samsung product.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
3
Value
2
Response from Samsung USBy R&R, August 15, 2025
Hello Typical User,
Thank you for sharing your experience with the Galaxy A54 5G. This model is built to deliver reliable performance along with a bright, immersive display, long-lasting battery life, and 5G connectivity for smooth browsing, streaming, and communication. The A54’s customizable modes and settings are designed to help users personalize their experience, whether for work, travel, or daily life. With its impressive features, including advanced camera capabilities, a vibrant Super AMOLED screen, and durable design, the Galaxy A54 offers a versatile experience for a variety of needs. For many users, it strikes an excellent balance between practicality, style, and modern performance. Thank you for being part of the Samsung family.
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your experience with the Galaxy A54 5G. This model is built to deliver reliable performance along with a bright, immersive display, long-lasting battery life, and 5G connectivity for smooth browsing, streaming, and communication. The A54’s customizable modes and settings are designed to help users personalize their experience, whether for work, travel, or daily life. With its impressive features, including advanced camera capabilities, a vibrant Super AMOLED screen, and durable design, the Galaxy A54 offers a versatile experience for a variety of needs. For many users, it strikes an excellent balance between practicality, style, and modern performance. Thank you for being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Best Samsung experiences in an affordable price ra
on April 6, 2025
Posted by: AvLibra
[This review was collected as part of a promotion.] Super fast, easy multitasking capability with up to 6g speed, cheaper than most newer or higher price bracket phones to repair for screens etc. Which makes having insurance an easier decision for your personal needs & not a feeling of a forced extra expense. I have two but only two complaints (everything else A+); it does not support samsung dex. The usb-c port is outdated thus not supporting samsung dex which most models do. Not a dealbreaker, but almost. Second, is the battery. It is factory 5,000 mah. My phone is constantly on the charger even with the battery saver from day one. Knowing those two things however, does not affect my rating because I feel this is the best mid grade phone you could own to date.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone review
on April 6, 2025
Posted by: Love2use
[This review was collected as part of a promotion.] Awesome 👌 love the way it operates and photo quality is great. Would recommend to anyone who loves to take good quality pictures
Value
5
Response from Samsung USBy R&R, April 17, 2025
Hi Love2use,
Thank you for taking the time to share your detailed thoughts on your Galaxy A54 5G. Known for delivering a fantastic user experience, many users so love it. Its photo quality truly stands out, making it an excellent choice for anyone who enjoys capturing high-quality pictures. Highly recommended for photography enthusiasts. If you are looking for more tips on what you can do with your Galaxy A54 5G, please check out the article linked below. Thank you so much for reaching out. Thanks for being part of the Samsung family!
Tips for using your Galaxy A54 5G
https://www.samsung.com/us/support/answer/ANS00092162/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to share your detailed thoughts on your Galaxy A54 5G. Known for delivering a fantastic user experience, many users so love it. Its photo quality truly stands out, making it an excellent choice for anyone who enjoys capturing high-quality pictures. Highly recommended for photography enthusiasts. If you are looking for more tips on what you can do with your Galaxy A54 5G, please check out the article linked below. Thank you so much for reaching out. Thanks for being part of the Samsung family!
Tips for using your Galaxy A54 5G
https://www.samsung.com/us/support/answer/ANS00092162/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The Amazing Galaxy A54 5G
on April 3, 2025
Posted by: PrinxessRae
[This review was collected as part of a promotion.] This is an amazing A-line galaxy phone. From the camera quality, the processing, to streaming, I couldn't ask for anything more. I needed a new phone and I knew this would be the perfect phone for me. I have enough space for all of my apps and I do have a lot!! All of my apps run smoothly and I have had this phone for maybe half a year or almost half a year and everything is still running smoothly. I highly recommend it to those who may be on a budget but still would like a hig quality phone. What I love about the camera is that I can zoom in very far and still have amazing quality photos. I take pictures of the moon all the time and even in the darkest time of night, the picture still comes about nicely and clear. There are different kinds of photo options which is also nice. I enjoy all of the security options. The fingerprint option is in a convenient place and it recognizes fingerprints very fast. I also enjoy the emoji designs as they are bright,colorful and easy to find and use. I also enjoy the emoji option to choose 2 emojis and create a creative and cute gif out of the emojis. I also enjoy the gif button as it has many gifs and there is a search option to find whichever gif you please. What I enjoy about the lock screen is that you can choose your own personal photo and you can choose your favorite color and choose the border that you like. In conclusion, this is a phone that I highly recommend especially if you are on a budget but still want a high quality phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Review S54
on April 2, 2025
Posted by: Nickname
[This review was collected as part of a promotion.] It's good & everything. It doors everything I want it to & I'm sure it doors alot more than I'm even aware of. Drains battery pretty quick while Hotspot is on. So the battery needs to be better
Value
5
Response from Samsung USBy R&R, April 18, 2025
Hi There,
Thank you for the thoughtful review on your Galaxy A54 5G, how awesome you are handling everything you throw at it, and more! With its seamless performance and powerful features, it’s built to keep up with your daily demands. Your insight into the battery use is helpful, especially for those who rely on Hotspot capabilities. Using your phone as a mobile hotspot drains the battery because it turns your phone into a mini router, requiring it to handle multiple tasks simultaneously. Find out more by checking out the linked article, “Battery draining fast on Galaxy phones and tablets.” We hope you continue to enjoy all you can do on your Galaxy A54 5G! Thank you for reaching out. Your support means a lot to us at Samsung!
Battery draining fast on Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for the thoughtful review on your Galaxy A54 5G, how awesome you are handling everything you throw at it, and more! With its seamless performance and powerful features, it’s built to keep up with your daily demands. Your insight into the battery use is helpful, especially for those who rely on Hotspot capabilities. Using your phone as a mobile hotspot drains the battery because it turns your phone into a mini router, requiring it to handle multiple tasks simultaneously. Find out more by checking out the linked article, “Battery draining fast on Galaxy phones and tablets.” We hope you continue to enjoy all you can do on your Galaxy A54 5G! Thank you for reaching out. Your support means a lot to us at Samsung!
Battery draining fast on Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Sweet Baby
on April 2, 2025
Posted by: Tbaby1264
[This review was collected as part of a promotion.] Literally I had this phone for 2 years and I never really used it as in different site. Pictures and videos you can do so much ong++
Value
5
Response from Samsung USBy R&R, April 16, 2025
How is it going Tbaby1264,
So, even after two years of owning the Galaxy A54 5G, it’s great that you are still discovering its incredible potential. That’s amazing! The camera quality for pictures and videos is impressive, offering so much creativity and versatility. We are glad your phone continues to amaze you with everything it can do! Please check out the article “Tips for using your Galaxy A54 5G,” which is linked below and details many features of your device! Thank you for your excellent feedback. We appreciate you for being a part of the Samsung community!
Tips for using your Galaxy A54 5G
https://www.samsung.com/us/support/answer/ANS00092162/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
So, even after two years of owning the Galaxy A54 5G, it’s great that you are still discovering its incredible potential. That’s amazing! The camera quality for pictures and videos is impressive, offering so much creativity and versatility. We are glad your phone continues to amaze you with everything it can do! Please check out the article “Tips for using your Galaxy A54 5G,” which is linked below and details many features of your device! Thank you for your excellent feedback. We appreciate you for being a part of the Samsung community!
Tips for using your Galaxy A54 5G
https://www.samsung.com/us/support/answer/ANS00092162/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone....
on April 1, 2025
Posted by: Kimmieik
[This review was collected as part of a promotion.] Live this phone. The internal memory is great... haven't ran out of space and I have more apps on my phone then I used to normally.... and it is still working great even though it's getting closer to full. It's seems durable longest I've been able to keep a phone and not mess up the screen in some way or another. And I've had it for 2 years now. Longer the Samsung features like the wallet and it does more than store card info. It has more than a hand full of features availible in the wallet. I love all the options Samsung provides for the phone display and snap always you to customize your layout for your own personal preferences. Also the camera is fantastic! Both the front and the rear. And the audio features are amazing. Worth every pennies, totally amazingly satisfied with my phone! The flip feature is the only thing this phone is missing and the only reason I would want a different phone. 1 or of how many , totally good with it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
A Seamless Experience with Smart Features
on April 1, 2025
Posted by: Xrypticf1re
[This review was collected as part of a promotion.] The Samsung Galaxy A54 5G offers a smooth user experience with seamless actions across apps, ensuring swift transitions and multitasking. With the now brief feature, users can quickly preview notifications and updates without disrupting their workflow. Additionally, the audio eraser tool enhances audio clarity, making it perfect for eliminating background noise during calls or recordings. Overall, it’s a well-rounded device for users seeking performance and convenience at a reasonable price.
Value
3
Response from Samsung USBy R&R, April 2, 2025
Hello Xrypticf1re,
Thank you for sharing your insights on the Galaxy A54 5G! Your device truly delivers the perfect Galaxy experience. It features an impressive design, excellent video recording capabilities with auto-framing, superb lighting, and a bright screen that remains visible even in direct sunlight. We are thrilled to introduce you to the amazing features powered by Galaxy AI, which enable seamless actions across apps, the new Now brief, and the Audio Eraser. To learn more about these exciting features and the devices on which they are available, please click the link below. Additionally, you can discover tips on using all the convenient features of the Galaxy A54 5G by exploring the article titled “Tips for Using Your Galaxy A54 5G.” We hope your device continues to meet your needs, and we appreciate your review. Thank you for choosing Samsung!
Galaxy AI
https://www.samsung.com/us/galaxy-ai/
Tips for using your Galaxy A54 5G
https://www.samsung.com/us/support/answer/ANS00092162/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your insights on the Galaxy A54 5G! Your device truly delivers the perfect Galaxy experience. It features an impressive design, excellent video recording capabilities with auto-framing, superb lighting, and a bright screen that remains visible even in direct sunlight. We are thrilled to introduce you to the amazing features powered by Galaxy AI, which enable seamless actions across apps, the new Now brief, and the Audio Eraser. To learn more about these exciting features and the devices on which they are available, please click the link below. Additionally, you can discover tips on using all the convenient features of the Galaxy A54 5G by exploring the article titled “Tips for Using Your Galaxy A54 5G.” We hope your device continues to meet your needs, and we appreciate your review. Thank you for choosing Samsung!
Galaxy AI
https://www.samsung.com/us/galaxy-ai/
Tips for using your Galaxy A54 5G
https://www.samsung.com/us/support/answer/ANS00092162/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US