Customer reviews from Samsung US
Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Average customer rating
4.6
(2,667 Reviews)
Rating breakdown 2,667 reviews
5 Stars
1,851
4 Stars
636
3 Stars
123
2 Stars
33
1 Star
24
75%of customers recommend this product.
(
52 out of
69)
Customer Reviews for Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Customer Rating
5
Phone works great
on August 12, 2024
Posted by: Chole911
[This review was collected as part of a promotion.] This phone works great. Camera is good quality. I haven't had any problems with it yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 12, 2024
Posted by: Cj2cain
[This review was collected as part of a promotion.] I've had this phone since a little after it's release, and I have nothing but good things to say about it. Great battery life, fast and responsive, and great sound and picture quality. I love this phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 12, 2024
Posted by: MINDURBIZNESS
[This review was collected as part of a promotion.] I love everything about this phone the camera the streaming everything is great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I only buy Samsung
on August 12, 2024
Posted by: OMEN1NONLY
[This review was collected as part of a promotion.] I only buy Samsung phones. I started at the Galaxy S3 and have been a die hard fan ever since. I recently purchased my Samsung Galaxy A54. I love it. It takes stunning photos. I play my favorite games on it when I'm not answering emails for work, or staying in touch with the kids or the wife. The addition of the new Galaxy A.I. which I haven't delved into much yet. Has the potential to be a powerful tool in such a small package. Samsung all day, every day!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone all around!
on August 12, 2024
Posted by: Xy37xy4c
[This review was collected as part of a promotion.] I bought a Samsung Galaxy A54 5G in November of 2023, and I can say it's the best phone i've used. The color selection was really nice (I went with purple). Right off the bat the phone is simple to use, very straight forward, and was supplied with regular updates to keep things fresh and moving for me. As a prior IOS user, switching to Samsung was a great choice, especially with this device. The battery life is great and can expect to go the whole day without a need to charge. The Camera quality is really good as I'm able to pick out small fine details in images and videos. The creativity of settings allows me to customize my phone to my liking, allowing for a great personal experience. Google AI works well too and is super compatible with your everyday searches. If you're looking for something reliable, affordable, and well put, this is the phone for you! Samsung out did it with this one
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent mid-range phone
on August 12, 2024
Posted by: BobbyGee2003
[This review was collected as part of a promotion.] So I haven't yet been able to experience Galaxy AI. But the phone is very cool indeed. It's a good size for your hand. The phone is very responsive. The colors on the screen are a little different compared to the "S" series. The "A" series can be purchased for less than half of the "S" series. I have a dual-SIM model, but could only get the primary one to work, so I still carry around my Galaxy S8+ as well. I will troubleshoot more and update my review later. Overall, I feel that Samsung is the best option for Android phones. Minimal issues, decent benchmarks, and several purchase options from the budget-conscious to the person who must have the latest-greatest. I recommend Samsung phones to everyone I know.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's pretty Meh
on August 12, 2024
Posted by: Samiam
[This review was collected as part of a promotion.] So I had originally upgraded for storage space.
Big peeve is when shooting clips of video random 20 minute clips will be deleted from the MIDDLE of my recording. Not as if I run out of space and it stops.
The camera will periodically just stop recording a few seconds after it's started because the screen has *timed out*
There are connectivity issues with my Galaxy buds. Where it will randomly drop and reconnect. Troubleshooted already and it's a phone issue not a bud issue.
Value
3
Response from Samsung USBy Social Commerce, August 15, 2024
Salutations SamIAm,
Thanks for taking the opportunity to review your Samsung Galaxy A54. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The camera on your Galaxy phone is capable of recording Ultra HD and 8K videos. However, video resolutions this high require a great deal of processing and battery power. To prevent your phone from overheating, higher resolution videos have a 10-minute recording limit, but you can choose a lower resolution to extend your recording time. Please take a moment to review, "Galaxy phone stops recording videos after 10 minutes" to help resolve what you have described to be experiencing with your device. There could be a number of reasons why a Bluetooth device may randomly disconnect from your Galaxy phone or tablet. It could be that the device has a low battery, was moved too far away from the Galaxy device, or the Bluetooth function was accidentally turned off. Also check out, "Bluetooth device won't stay connected to Galaxy phone or tablet" to help resolve your Bluetooth connection. Let us know if you have any questions for us after reviewing these resources by contacting Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001538/
https://www.samsung.com/us/support/troubleshooting/TSG01209182/
Thanks for taking the opportunity to review your Samsung Galaxy A54. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The camera on your Galaxy phone is capable of recording Ultra HD and 8K videos. However, video resolutions this high require a great deal of processing and battery power. To prevent your phone from overheating, higher resolution videos have a 10-minute recording limit, but you can choose a lower resolution to extend your recording time. Please take a moment to review, "Galaxy phone stops recording videos after 10 minutes" to help resolve what you have described to be experiencing with your device. There could be a number of reasons why a Bluetooth device may randomly disconnect from your Galaxy phone or tablet. It could be that the device has a low battery, was moved too far away from the Galaxy device, or the Bluetooth function was accidentally turned off. Also check out, "Bluetooth device won't stay connected to Galaxy phone or tablet" to help resolve your Bluetooth connection. Let us know if you have any questions for us after reviewing these resources by contacting Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001538/
https://www.samsung.com/us/support/troubleshooting/TSG01209182/
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera and memory
on August 12, 2024
Posted by: Lovesreeet
[This review was collected as part of a promotion.] I've had this phone for years and never a problem, love all the new features that get download like Google AI. All of my Samsung devices are the best purchases I've ever made
Value
5
Written by a customer while visiting Samsung US