Customer reviews from Samsung US
Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Average customer rating
4.6
(2,669 Reviews)
Rating breakdown 2,669 reviews
5 Stars
1,853
4 Stars
636
3 Stars
123
2 Stars
33
1 Star
24
75%of customers recommend this product.
(
52 out of
69)
Customer Reviews for Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Customer Rating
5
fast and easy setup
on May 8, 2023
Posted by: Reflex
[This review was collected as part of a promotion.] it has a great processor, and it can run pretty much everything.
Written by a customer while visiting Samsung US
Customer Rating
5
No Flaws...Seamless and Superior Upgrade
on May 19, 2023
Posted by: Aarong
[This review was collected as part of a promotion.] I am NO Techie, And this is the 1st phone in a long time and large purchase that has not left me completely stressed, and confused, and just fed up. The transition was seamless from my old phone,? Are you one backup that was older and my current phone through smart switch!It was seen with, I lost no sleep. A beautiful phone. Best, sleep, no flaws I can find.Thank you Samsung you nailed this one!
Written by a customer while visiting Samsung US
Customer Rating
5
I love this product
on May 20, 2023
Posted by: Villa23
[This review was collected as part of a promotion.] I love this product, it's super fast and comfortable to use, I love the cameras and the design. I love the phone
Written by a customer while visiting Samsung US
Customer Rating
5
Big screen. Fast. And great camera.
on July 11, 2023
Posted by: Egordon
from Gallatin
Expertise:Beginner
I just got my A54. I LOVED THE 52. Transferring all my things over was so easy. I only have 1 app I didn't get transferred. But all in all I'm a happy customer 😊. Thank you
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good
on June 3, 2023
Posted by: Luisyiris
Good good news is that you have a lot to do for me
Written by a customer while visiting Samsung US
Customer Rating
1
Buyers Beware
on September 16, 2023
Posted by: Bumbleburger
from Chicago
Expertise:Intermediate
What a disappointment this phone is. First off, isn't 5G suppose to be fast and reliable? My old Samsung 8 I had for 10 years was so much better. I live in Chicago and on my 8 never had a problem accessing the web,even on public transportation. With the A54 that's not happening, I'm lucky if I ever access the web, keep getting no connectivity message. Next, my calls sometimes go directly to voice mail, even if my settings are set up correctly. Then the message problems. The keyboard letters/numbers stick, there is a delay before they come up on the screen. When I send someone a message it gets "hijacked" and ends up at the bottom of someone elses thread. The T Mobile McAfee app wasn't working, I had to uninstall it and reinstall it to work. Some of these problems come and go, very annoying. I shouldn't have bought this phone at all. One more thjing, my scans always come up clean so I don't think I have a virus.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
3
Value
2
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 26, 2023
Hello Bumbleburger, thank you for taking time to share your thoughts with us about your Samsung Galaxy A54. We understand how important it is that your device function as designed and intended. If you are experiencing some slowness with your device we recommend adjusting the refresh rate in your settings app. Under display and motion smoothness you can adjust from standard to adaptive refresh rates. If you haven't done so already you can also reach out to your carrier to ensure not only cellular coverage but 5G specifically in your area. We have also included a link to the manual for your device that can show you the steps to adjust the network settings. We have also included a link to the Samsung Support Team to help you with the keyboard and messaging difficulties you mentioned. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Twitter
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product comes with great features
on May 1, 2023
Posted by: Boldprune
[This review was collected as part of a promotion.] I use my device for streaming, organizing and planning my life
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy a54 5g
on May 14, 2023
Posted by: Jakelovesshopping
[This review was collected as part of a promotion.] This phone is tye best i had it for a couple days now and there is no problems at all when a play games on it it does not lag at all with this phone love it the best phone i ever had
Written by a customer while visiting Samsung US