Customer reviews from Samsung US
Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Average customer rating
4.6
(2,667 Reviews)
Rating breakdown 2,667 reviews
5 Stars
1,851
4 Stars
636
3 Stars
123
2 Stars
33
1 Star
24
75%of customers recommend this product.
(
52 out of
69)
Customer Reviews for Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Customer Rating
3
This is a great phone but it's getting old
on August 26, 2024
Posted by: DHalsey
[This review was collected as part of a promotion.] I loved this phone. It was just what I needed when I upgraded. The camera was definitely an upgrade.
I definitely could use more space that comes with the phone, and it's also time for another upgrade.
Value
3
Response from Samsung USBy Social Commerce, August 27, 2024
Good day DHalsey,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy A54. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you're running low on storage for your content, don't forget that you can add up to 1TB of additional storage to your device when you add a microSD card! Let us know if you would like to share additional feedback with us regarding your purchase by reaching out to Samsung Support. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/mobile/phones/all-phones/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy A54. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you're running low on storage for your content, don't forget that you can add up to 1TB of additional storage to your device when you add a microSD card! Let us know if you would like to share additional feedback with us regarding your purchase by reaching out to Samsung Support. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/mobile/phones/all-phones/
Written by a customer while visiting Samsung US
Customer Rating
5
My Personal Phone
on August 26, 2024
Posted by: Love2stream
[This review was collected as part of a promotion.] I constantly use my phone for music and streaming. It has great memory storage space and handles connectivity well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on August 26, 2024
Posted by: Cgbb33
[This review was collected as part of a promotion.] I have always had androids. All types and brands. I have decided to specifically stick with Samsung Galaxy phones. My A54 5g is an awesome phone. It is solid, I never have any issues with it, takes great photos and gets done what I need from it. Love my Galaxy A54 5G
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this product
on August 26, 2024
Posted by: Mysticmayhem2015
[This review was collected as part of a promotion.] Galaxy AI on this phone is great. The picture is clear and crisp. 10/10 would buy again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's a great phone.
on August 26, 2024
Posted by: RickAttack23
[This review was collected as part of a promotion.] Love it's features. It's better than the last series.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love it!
on August 26, 2024
Posted by: Bomani
[This review was collected as part of a promotion.] The phone is so much better than the Moto G stylus I had before. Galaxy AI is incredible! I am so glad I finally made the switch to samsung!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
I don't like it
on August 26, 2024
Posted by: LovePhones
[This review was collected as part of a promotion.] The phone doesn't have good signal my calls drop like crazy and my phone takes forever to pick up on my end
Value
1
Response from Samsung USBy Social Commerce, August 27, 2024
Hi there Lovephones,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy A54. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your phone is dropping calls occasionally, it is most likely a signal issue. However, frequently dropped calls may happen because of a damaged or inappropriately inserted SIM card. Other times, the phone may have physical or liquid damage. There are a few appropriate troubleshooting methods, such as rebooting your phone, performing a software update, or doing a factory reset. Check out the article that I have linked below for you titled, "Dropped calls on a Samsung phone" for some quick troubleshooting steps that you can take to help resolve what you have been experiencing with your Galaxy A54. Depending on your region and environment, your device may temporarily disconnect from your mobile network or have a slow network connection. This may be due to your subscribed plan, access region, and mobile network settings. Please feel free to also take a look at, "Issues with mobile network connection on Samsung phone or tablet" for some troubleshooting steps that you can take to help resolve what you may be experiencing with your mobile network connection. If you have any questions for us after reviewing the resources that have been provided or if you would like any further assistance, feel free to contact Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001240/
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy A54. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your phone is dropping calls occasionally, it is most likely a signal issue. However, frequently dropped calls may happen because of a damaged or inappropriately inserted SIM card. Other times, the phone may have physical or liquid damage. There are a few appropriate troubleshooting methods, such as rebooting your phone, performing a software update, or doing a factory reset. Check out the article that I have linked below for you titled, "Dropped calls on a Samsung phone" for some quick troubleshooting steps that you can take to help resolve what you have been experiencing with your Galaxy A54. Depending on your region and environment, your device may temporarily disconnect from your mobile network or have a slow network connection. This may be due to your subscribed plan, access region, and mobile network settings. Please feel free to also take a look at, "Issues with mobile network connection on Samsung phone or tablet" for some troubleshooting steps that you can take to help resolve what you may be experiencing with your mobile network connection. If you have any questions for us after reviewing the resources that have been provided or if you would like any further assistance, feel free to contact Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001240/
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Written by a customer while visiting Samsung US
Customer Rating
4
My favorite galaxy yet!
on August 26, 2024
Posted by: GalaxyGirl78
[This review was collected as part of a promotion.] This phone is everything you would expect in a Galaxy times two. From the speed of the operating system to the quality of the 50mp camera and the addition of galaxy AI photo editor, this A series really has it all.
Value
4
Written by a customer while visiting Samsung US