Customer reviews from Samsung US
Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Average customer rating
4.6
(2,669 Reviews)
Rating breakdown 2,669 reviews
5 Stars
1,853
4 Stars
636
3 Stars
123
2 Stars
33
1 Star
24
75%of customers recommend this product.
(
52 out of
69)
Customer Reviews for Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Customer Rating
5
Samsung did it again!
on June 26, 2023
Posted by: Magg44
Love it! Bought two of them 😁 for my family and once again wasn’t let down from it!
Written by a customer while visiting Samsung US
Customer Rating
2
Decent, but Disappointed
on November 13, 2023
Posted by: Tlp1019
Expertise:Intermediate
I've had this phone for about 2 months now, I had an S10 before this for the past 4 years. Here are my thoughts.
The Good: Battery life is incredible, lasts me 2 days at a minimum. Camera quality is a definite increase from the S10. Size of the phone is nice. 120hz display is a noticeable upgrade.
The Good: Battery life is incredible, lasts me 2 days at a minimum. Camera quality is a definite increase from the S10. Size of the phone is nice. 120hz display is a noticeable upgrade.
The Bad: Slow. Very slow. I know this phone isn't the flagship model, but I figured upgrading by 4 years would not bring me back in time but I was wrong. I do not play any games on my phone. I use it for Google searches, scrolling Instagram, taking pictures, calculator, not much.. so the speed shouldn't be a big deal, right? Well, this thing feels a 3g phone in the middle of nowhere... even in the middle of town with full signal this phone sometimes won't even load a Google search. It won't load Maps when I need it, and quite honestly has been very disappointing. It's not just the network that is slow either. Taking photos with the flash takes way too long to process and take. It's ridiculous. I was really hoping this was going to be a good phone since it has the ability to add an SD and is much cheaper than than the S23 but I was wrong. I expected more from Samsung.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
2
Response from Samsung USBy Social Commerce, November 23, 2023
Hey there Tlp1019, thank you for sharing your thoughts with us about your Samsung Galaxy A54. We would love to help you with the speed of your device. In your settings you can adjust to a higher refresh rate. In your settings app, under display, and motion smoothness we recommend adjusting from standard to adaptive. This will help with the refresh rate and speed up your searching. We have also included a link to the Samsung Support Team if you have questions or this does not resolve your difficulty. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for the price
on April 26, 2023
Posted by: Masterofnone
[This review was collected as part of a promotion.] Great phone for the price. Upgraded my daughter's phone from a a13 5g to the a54 5g. Leaps and bounds difference. For regular everyday use it performs as well as my s22 ultra
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on April 28, 2023
Posted by: Taylor
from Ocala Florida
Expertise:Beginner
Great deal and nice phone And the Galaxy A03 is not working good at all I definitely need this new phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Can't find anything wrong with it? I love it makes
on May 1, 2023
Posted by: Wildatheart1987
[This review was collected as part of a promotion.] Just started as a gig worker. It's confusing as is new phone really helps out for the pick up delivery. Confirmation of drop off. Everything. Really appreciate all the hard work you guys put into it.
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone!!
on August 11, 2023
Posted by: Chelsnicole328
from Lakeland, FL
Expertise:Beginner
My friend has this phone ND I'm in LOVE with it seriously!!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A 54 IS THE ONE
on May 26, 2023
Posted by: Rievewforyou
from ILL
Expertise:Expert
5000 mah battery sd card up to 1 tarabite stereo 50 front 32 selfie even Marco picture erase just like the pixel 2 long lasting battery clean sound 1080p vivid screen it may not have a headphone jack but by a dongle plug it in the power side BAM! a headphone jack works perfect for microphones or headphones ps. Works perfect with irig mic pre
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
As soon as warranty is over phone battery dies.
on May 1, 2023
Posted by: BigdaddyD
[This review was collected as part of a promotion.] Had to get a new phone last summer under warranty. I'm 2 months out of contract and my phone will not charge past 85%. Runs down in like 5 or 6 hours. Watch them. I'm sure they are running apps in the background to run my battery out.
Response from Samsung USBy Bethany, Social Commerce, May 4, 2023
Hello... We appreciate you taking the time to review the Samsung Galaxy A54 5G. Your thoughts are welcomed as continue to innovate and improve on the design and functionality of our products. If your phone won't charge past 85%, the protect battery setting is turned on. To turn off, please complete the following steps: Open the Battery and device care menu.
Navigate to and open Settings, and then tap Battery and device care.
Open More battery settings.
Tap Battery, and then tap More battery settings.
Turn off the setting for Protect battery.
Make sure the switch next to Protect battery at the bottom is turned off. The switch will be gray when it is turned off. If this option is turned on, your device will not charge past 85%.
I've attached a link that will also walk you through the steps, as well as some to help increase the battery life. Feel free to contact Samsung Support for any further assistance. Thank you for being a valued customer. -Bethany
Galaxy phone or tablet will not charge (samsung.com)
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Navigate to and open Settings, and then tap Battery and device care.
Open More battery settings.
Tap Battery, and then tap More battery settings.
Turn off the setting for Protect battery.
Make sure the switch next to Protect battery at the bottom is turned off. The switch will be gray when it is turned off. If this option is turned on, your device will not charge past 85%.
I've attached a link that will also walk you through the steps, as well as some to help increase the battery life. Feel free to contact Samsung Support for any further assistance. Thank you for being a valued customer. -Bethany
Galaxy phone or tablet will not charge (samsung.com)
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US