Customer reviews from Samsung US
Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Average customer rating
4.6 out of 5
4.6
(2,669 Reviews)
Open Ratings Snapshot
Rating breakdown 2,669 reviews
5 Stars
1,853
4 Stars
636
3 Stars
123
2 Stars
33
1 Star
24
75%of customers recommend this product. 
(
52 out of 69
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Customer Rating
5 out of 5
5
Excellent Value!
on November 14, 2023
Posted by: Cb2995
[This review was collected as part of a promotion.] This device is perfect for me! I am able to stream all my favorite movies and shows on various platforms including Netflix, Hulu, Disney+. The picture quality is great for when we are capturing special moments with our family. The battery lasts all day most of the time. This is my 2nd version of this device. My husband has it as well!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Phone is ok
on November 14, 2023
Posted by: KalyanCV
[This review was collected as part of a promotion.] I am expecting a good interface to use and quality of signal strength and clear voice. But disappointed.
Value
3 out of 5
3
Response from Samsung USBy Social CommerceNovember 30, 2023
Hey there KalyanCV, thank you for your feedback on your Samsung Galaxy A54. We understand having expectations from your device and having needs for functionality. We have provided a few articles to assist you with the connection of your device and ability to make calls. With regards to the interface and features, we have provided a link to the full device manual to help with all the settings. We have also included a link to the Samsung Support Team if these resources do not resolve your difficulties and assistance with the audio quality. Thank you for being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So far smooth as can be...
on November 14, 2023
Posted by: EmpathicTatted
[This review was collected as part of a promotion.] I use my phone to do pretty all my daily events from paying bills to, people in need of help to reach me, as well as playing games while I am stuck in bed with a work related injury due to their complete negligence I have too much downtime. I just want to work but currently stuck until a doctor can help me...and I have medicaid ATM so we shall see...but anyways phone is GREAT has the exact same SPECS as the Galaxy S (something or another on sale ATM as well) other than This phone the A54-5G has a larger/better battery. So why spend more $ for a phone that has actual less ability battery wise.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great affordable phone!
on November 14, 2023
Posted by: KayLove
[This review was collected as part of a promotion.] It's a nice upgrade from my other Samsung phone. The display and audio seem much better. The camera software seems very much improved. It was also faster in my opinion when charging. The camera has good quality and great storage. I'd recommend this smart phone to the average person and its also affordable to fit your pocket!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My samsung is great
on November 14, 2023
Posted by: Martinson28
[This review was collected as part of a promotion.] Is a great metod use of experiens and is kind of easy my to be naer every one
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product with new and innovative features.
on November 15, 2023
Posted by: Ready2buy
[This review was collected as part of a promotion.] I use my device for streaming and daily phone usage like phone calls and texting.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Orlando a54 5g
on November 15, 2023
Posted by: Dragonaster68
[This review was collected as part of a promotion.] This device is perfect for someone who need something to watch TV and movie for the phone call and occasional games. If your a light user of you phone this is perfect for you personally I use my phone 4-8 hr a day and this get me through a full day I wish the gaming performance was better but for what you get this phone is perfect for a young child or an adult how need a work/personal phone.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this phone
on November 15, 2023
Posted by: Fordfan93
[This review was collected as part of a promotion.] I didn't have enough money to buy the premier level phone so I went with the mid level phone right here and it does everything I need. Great phone for the price
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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