Customer reviews from Samsung US
Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Average customer rating
4.6
(2,668 Reviews)
Rating breakdown 2,668 reviews
5 Stars
1,852
4 Stars
636
3 Stars
123
2 Stars
33
1 Star
24
75%of customers recommend this product.
(
52 out of
69)
Customer Reviews for Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Customer Rating
5
Love my phone
on May 8, 2023
Posted by: Techgirl
[This review was collected as part of a promotion.] I use my phone for everything. When I was shopping there were 2 features that I had to have, speed and a long battery life. This phone had these features and so much more. It takes incredible pictures, has lots of storage and came with all the Google apps as well as all the Samsung apps. There were some apps that I had never heard of that I can't imagine not having now. I doubt I'll ever by anything other than Samsung again.
Written by a customer while visiting Samsung US
Customer Rating
4
Owned 2 months So far So good!
on May 12, 2023
Posted by: KimberlytheMay
[This review was collected as part of a promotion.] I did not have time to do my usual indepth research on phone choices this time and was worried about making an uninformed decision.
I was happily surprised .
I was able to navigate through my new Galaxy A model seamlessly. I love that the buttons are all on one side so I no longer fill my Gallery with accidental screen shots or accidently pressing the Bixby button.
No connection problems or any lag time while streaming media.
I also love the new camera layout and features!
I was happily surprised .
I was able to navigate through my new Galaxy A model seamlessly. I love that the buttons are all on one side so I no longer fill my Gallery with accidental screen shots or accidently pressing the Bixby button.
No connection problems or any lag time while streaming media.
I also love the new camera layout and features!
Great phone! Thanks Samsung.
Written by a customer while visiting Samsung US
Customer Rating
5
Wanting great features
on August 2, 2023
Posted by: Daisymae
from Asheboro NC
Expertise:Beginner
I'm looking for a better quality in a phone n than the jack phone I have now.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
think before you purchase
on August 27, 2023
Posted by: hkharp
from 17049
Expertise:Expert
Purchases from an April and has been nothing but problems. We have to keep turning the phone off. Turn it on doesn’t work. You can’t get calls you can’t send messages. This is the worst Samsung phone yet. corporate is dealing with this right now.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 5, 2023
Hey there Hkharp, we appreciate you taking time out of your day to share your thoughts with us about your Samsung Galaxy A54. If you are still working with the Samsung Support Team on the settings or other difficulties that may be causing the calls and texts to not come through on your device, you can also reach out to your carrier to ensure there have not been any errors on their end with the setup of your new device or your account. We appreciate you being a Samsung customer, and we have included a link to the Samsung Support Team to help with your follow up or other questions. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
3
This product is very much okay!
on May 1, 2023
Posted by: Ndnimpulse
[This review was collected as part of a promotion.] Not the best Samsung product I've owned. I do enjoy my phone a lot but the more I use it the more issues I seem to have. The tap to turn on function only works half the time. It will constantly shut itself off and I am unable to turn it back on for hours at a time. It's also very sensitive to swipe text.
Response from Samsung USBy Bethany, Social Commerce, May 2, 2023
Hello Ndnimpulse... Thank you for your feedback on the Samsung Galaxy A54 5G. Your input is appreciated as we strive to innovate and improve on the design and functionality of our products. I've attached a few of links that should help concerning the functionality of your device, as well as the touchscreen sensitivity. Please don't hesitate to reach out to Samsung Support, also below, if we can offer any further assistance. Thank you for being a valued customer. -Bethany
Samsung phone or tablet unexpectedly powers off
Samsung phone or tablet reboots repeatedly
Samsung phone or tablet will not power on or off
Touchscreen issues on a Galaxy phone or tablet (samsung.com)
smsng.us/Samsung-Support
Samsung phone or tablet unexpectedly powers off
Samsung phone or tablet reboots repeatedly
Samsung phone or tablet will not power on or off
Touchscreen issues on a Galaxy phone or tablet (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on May 6, 2023
Posted by: Mickeydawn
[This review was collected as part of a promotion.] Very awesome phone I love samsung this makes my 4th galaxy in the A series I started with 51,52,53, now I have 54 . I'm pleased .
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Photos
on May 9, 2023
Posted by: Nonna1922
[This review was collected as part of a promotion.] I purchased my Samsung Galaxy A54 5G on 5/4/23. I wanted another one, but settled on this one. I will say, this phone has the best photo quality, I've ever had. It's fast, it has a smaller screen, which I'm not happy about. But I will say, I do like it a lot. I'm still figuring out all the features it has to offer. I watch a lot of utube videos and it's quick. I also stream movies, there hasn't been any lag or buffering either. I definitely recommend this phone.
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and camera
on May 1, 2023
Posted by: cfiopus
[This review was collected as part of a promotion.] Great camera and more than enough memory. Runs well and keeps up with all the apps I run
Written by a customer while visiting Samsung US