Customer reviews from Samsung US
Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Average customer rating
4.6
(2,669 Reviews)
Rating breakdown 2,669 reviews
5 Stars
1,853
4 Stars
636
3 Stars
123
2 Stars
33
1 Star
24
75%of customers recommend this product.
(
52 out of
69)
Customer Reviews for Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Customer Rating
3
This product is very much okay!
on May 1, 2023
Posted by: Ndnimpulse
[This review was collected as part of a promotion.] Not the best Samsung product I've owned. I do enjoy my phone a lot but the more I use it the more issues I seem to have. The tap to turn on function only works half the time. It will constantly shut itself off and I am unable to turn it back on for hours at a time. It's also very sensitive to swipe text.
Response from Samsung USBy Bethany, Social Commerce, May 2, 2023
Hello Ndnimpulse... Thank you for your feedback on the Samsung Galaxy A54 5G. Your input is appreciated as we strive to innovate and improve on the design and functionality of our products. I've attached a few of links that should help concerning the functionality of your device, as well as the touchscreen sensitivity. Please don't hesitate to reach out to Samsung Support, also below, if we can offer any further assistance. Thank you for being a valued customer. -Bethany
Samsung phone or tablet unexpectedly powers off
Samsung phone or tablet reboots repeatedly
Samsung phone or tablet will not power on or off
Touchscreen issues on a Galaxy phone or tablet (samsung.com)
smsng.us/Samsung-Support
Samsung phone or tablet unexpectedly powers off
Samsung phone or tablet reboots repeatedly
Samsung phone or tablet will not power on or off
Touchscreen issues on a Galaxy phone or tablet (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on May 6, 2023
Posted by: Mickeydawn
[This review was collected as part of a promotion.] Very awesome phone I love samsung this makes my 4th galaxy in the A series I started with 51,52,53, now I have 54 . I'm pleased .
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Photos
on May 9, 2023
Posted by: Nonna1922
[This review was collected as part of a promotion.] I purchased my Samsung Galaxy A54 5G on 5/4/23. I wanted another one, but settled on this one. I will say, this phone has the best photo quality, I've ever had. It's fast, it has a smaller screen, which I'm not happy about. But I will say, I do like it a lot. I'm still figuring out all the features it has to offer. I watch a lot of utube videos and it's quick. I also stream movies, there hasn't been any lag or buffering either. I definitely recommend this phone.
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and camera
on May 1, 2023
Posted by: cfiopus
[This review was collected as part of a promotion.] Great camera and more than enough memory. Runs well and keeps up with all the apps I run
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a great camera and lots of storag
on May 2, 2023
Posted by: Steelehands
[This review was collected as part of a promotion.] My Galaxy works well for email's sometimes when I use the phone for gaming it will kick me out of the game and I will have to reenter where I left off. Battery doesn't always charge to 100 percent. I do like the fact that it has sufficient storage for my documents and can hold adequate amounts of pictures. Volume when I have it on speaker is not always loud enough to hear at times.
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone, love Galaxy
on May 4, 2023
Posted by: Bittybee
[This review was collected as part of a promotion.] I ONLY buy galaxy phones now because I have had such a great experience with these products lasting and functioning at the best levels. Phones I have bought in the past were terrible quality with limited options and very short life spans.
Written by a customer while visiting Samsung US
Customer Rating
4
Refurbished???
on June 21, 2023
Posted by: Butch
from New jersey
Expertise:Intermediate
Battery life not good.charging twice a day.i think will need to exchange
Features
5
Performance
2
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Simple and Effective. Great product!
on November 15, 2023
Posted by: FunSizeDi88
[This review was collected as part of a promotion.] I recently had to replace a phone, and decided to get this one, as I needed a 5G phone. I also needed one that was hearing aide compatible and able to work with my hearing aides. This works with my Starkey Pro hearing aides and the accompaning Thrive app, which was at the top of my list for must have features. I also wanted a phone that wasn't too large or too small, this screen size was perfect. I have been using the Galaxy phones since about 2012, so this was the perfect operating system for me as well. The camera quality was amazing, the price point was very reasonable, finding an otter box for it was no issue at all and it uses the same C to C charger I already have at home. I haven't had it long enough to comment on storage space or speed, but it seems okay so far. All in all, this would be a wonderful phone for younger kids/teens, elderly, those who appreciate an easy and simple to use phone or those of us who just don't care about the 10,000 extra bells and whistles. Lol the only feature that I noticed this doesn't have that my S9+ or S22 Ultra had is the battery sharing. Again, that is the extra bells and whistles category, but something to be aware of for anyone looking to purchase this model.
Value
5
Written by a customer while visiting Samsung US