Customer reviews from Samsung US
Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Average customer rating
4.6
(2,668 Reviews)
Rating breakdown 2,668 reviews
5 Stars
1,852
4 Stars
636
3 Stars
123
2 Stars
33
1 Star
24
75%of customers recommend this product.
(
52 out of
69)
Customer Reviews for Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Customer Rating
5
Great budget friendly phone
on November 13, 2023
Posted by: SamsungDad
[This review was collected as part of a promotion.] This phone has been perfect for our kids. The streaming picture quality is great. The camera takes awesome pictures, and the expandable memory is perfect for all of the apps, pictures, and videos. The best part was price. You can't beat the value for the cost.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has amazing features for the price
on November 13, 2023
Posted by: Ginger333
[This review was collected as part of a promotion.] I use my phone for everything from work, social media, streaming, taking photos, creating graphics, etc
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A good phone at a budget rate
on November 13, 2023
Posted by: Vathan
[This review was collected as part of a promotion.] I did recently purchased A54 as a secondary phone for my personal needs. I have been using this phone for several months and for this price tag it is very worthy.
Advantages:
Screen size
Camera
Screen size
Camera
Dis-Advantages"
Ppi ratio
Ppi ratio
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Dont hold enough storage great phone
on November 13, 2023
Posted by: Mayteezy
[This review was collected as part of a promotion.] Good for gaming and streaming no issues here overall performance is good
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This Galaxy is the best yet!
on November 13, 2023
Posted by: Durable
[This review was collected as part of a promotion.] I'll be honest let me start by the one new feature that matters most to me. Every single Samsung phone I've had in the past has become useless because of the numerous times I have dropped it on it's screen. Inevitably the screens crack ed to shreds and the phone is inoperable. Is Samsung Galaxy a54 has an incredibly indestructible screen. Thank you Samsung despite 100 drops onto its screen, my a54 has only suffered one or two minor hair pin cracks! Great new development thank you thank you thank you!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
It's an okay phone
on November 13, 2023
Posted by: NotImpressedSamsung
[This review was collected as part of a promotion.] Camera is good. Works great as long as I reset it every couple of days. If I don't use it the battery will last a few days. If I use it for anything more than texts and calls it'll last a day. Charges quick though the originally charger has started giving me a slow charge error. Constantly having to toggle airplane mode to get 5G to work. Seedings Samsung phone and not sure I'll buy another one since I've had the same issues with both
Value
2
Response from Samsung USBy Social Commerce, November 27, 2023
Hi there, we appreciate you sharing your feedback on your Samsung Galaxy A54. We are happy to hear you are enjoying the camera of your device. We would be happy to help you troubleshoot the difficulties you mentioned with your device to help ensure you do not have to reset the device. We have provided links to a few articles to help with the connectivity of your device. We have also provided a link to an article about the battery of your device. Lastly, we have provided a link to the Samsung Support Team if these articles do not help resolve your difficulties. Thank you for being a Samsung customer. -Elizabeth
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
One of the best phones I have ever bought
on November 13, 2023
Posted by: JukedYaByee7
[This review was collected as part of a promotion.] I really love my A54. I had the A02s and was really disapointed by it. The camera shutter lag on that phone drove me up the walls. Even taking screenshots were laggy. The A54 is 100 times better than the A02s. Everything feels so smooth and snappy. The battery life is fantastic I can get up to 7 hours of screentime most of the time. I had zero lags or stutters ever since getting this device i few months ago. The camera is alout better i have plenty of nice pictures and the videos also come out nice but I do wish it had zoom. The only downside is that it not really good for heavy gaming but i you dont mind that i say this is a great midrange phone to buy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Checks all the boxes
on November 13, 2023
Posted by: Gigglygoose
[This review was collected as part of a promotion.] I use my phone for EVERYTHING. Streaming shows, and movies, playing games, video calls, emails, kids games, fitness videos, health logs, step counter, and notes. Of course text messaging also. I would be completely lost without my phone. I use it for GPS and maps when traveling, and listen to podcasts, and music in my down time. The adjustable back lighting is also great for reading at night when you don't want to disturb anyone else. All the Bluetooth connectivity is amazing as well. I have been using the Samsung health app to track my sleep and my steps daily. I love that it gives me a weekly breakdown automatically. I love Samsung phones and will definitely purchase another one when it's time to upgrade. Oh also the size of the screen is great for streaming movies and shows!
Value
5
Written by a customer while visiting Samsung US