Customer reviews from Samsung US
Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Average customer rating
4.6
(2,669 Reviews)
Rating breakdown 2,669 reviews
5 Stars
1,853
4 Stars
636
3 Stars
123
2 Stars
33
1 Star
24
75%of customers recommend this product.
(
52 out of
69)
Customer Reviews for Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Customer Rating
5
This Galaxy is the best yet!
on November 13, 2023
Posted by: Durable
[This review was collected as part of a promotion.] I'll be honest let me start by the one new feature that matters most to me. Every single Samsung phone I've had in the past has become useless because of the numerous times I have dropped it on it's screen. Inevitably the screens crack ed to shreds and the phone is inoperable. Is Samsung Galaxy a54 has an incredibly indestructible screen. Thank you Samsung despite 100 drops onto its screen, my a54 has only suffered one or two minor hair pin cracks! Great new development thank you thank you thank you!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
It's an okay phone
on November 13, 2023
Posted by: NotImpressedSamsung
[This review was collected as part of a promotion.] Camera is good. Works great as long as I reset it every couple of days. If I don't use it the battery will last a few days. If I use it for anything more than texts and calls it'll last a day. Charges quick though the originally charger has started giving me a slow charge error. Constantly having to toggle airplane mode to get 5G to work. Seedings Samsung phone and not sure I'll buy another one since I've had the same issues with both
Value
2
Response from Samsung USBy Social Commerce, November 27, 2023
Hi there, we appreciate you sharing your feedback on your Samsung Galaxy A54. We are happy to hear you are enjoying the camera of your device. We would be happy to help you troubleshoot the difficulties you mentioned with your device to help ensure you do not have to reset the device. We have provided links to a few articles to help with the connectivity of your device. We have also provided a link to an article about the battery of your device. Lastly, we have provided a link to the Samsung Support Team if these articles do not help resolve your difficulties. Thank you for being a Samsung customer. -Elizabeth
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Samsung Support
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Samsung Community
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Facebook
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Twitter
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Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Customer Rating
5
One of the best phones I have ever bought
on November 13, 2023
Posted by: JukedYaByee7
[This review was collected as part of a promotion.] I really love my A54. I had the A02s and was really disapointed by it. The camera shutter lag on that phone drove me up the walls. Even taking screenshots were laggy. The A54 is 100 times better than the A02s. Everything feels so smooth and snappy. The battery life is fantastic I can get up to 7 hours of screentime most of the time. I had zero lags or stutters ever since getting this device i few months ago. The camera is alout better i have plenty of nice pictures and the videos also come out nice but I do wish it had zoom. The only downside is that it not really good for heavy gaming but i you dont mind that i say this is a great midrange phone to buy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Checks all the boxes
on November 13, 2023
Posted by: Gigglygoose
[This review was collected as part of a promotion.] I use my phone for EVERYTHING. Streaming shows, and movies, playing games, video calls, emails, kids games, fitness videos, health logs, step counter, and notes. Of course text messaging also. I would be completely lost without my phone. I use it for GPS and maps when traveling, and listen to podcasts, and music in my down time. The adjustable back lighting is also great for reading at night when you don't want to disturb anyone else. All the Bluetooth connectivity is amazing as well. I have been using the Samsung health app to track my sleep and my steps daily. I love that it gives me a weekly breakdown automatically. I love Samsung phones and will definitely purchase another one when it's time to upgrade. Oh also the size of the screen is great for streaming movies and shows!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The device is excellent but has several limitation
on November 13, 2023
Posted by: GRIMLOCK
[This review was collected as part of a promotion.] The first Samsung mid-range device I used was the Samsung Galaxy A53 5G, which I recently changed for its next generation A54 5G but despite there being advances there were many changes that made me return to my primary device. The main aspects were the size which made me retract (personal taste I prefer large devices) but this change in size reduced the screen space and the playback of multimedia content is limited in several aspects, the reduction of pixels in the Main camera is another aspect that was limited, these are the main reasons I didn't like it. But what it did have as an improvement was the new type of glass back cover construction material, the macro camera output, which in my opinion was unnecessary. I use it mainly for creating content on social networks.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Inexpensive compatibility
on November 13, 2023
Posted by: Travelous
[This review was collected as part of a promotion.] Performance. Everything about this phone is awesome. I'm always skeptical of cameras. I'm constantly learning the functionality of the camera, I still wish night time shots looked better. Other than how fast web browsing or application processing is, the camera options/setting are confusing to me. The day time pictures are brilliant in coloring detail.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The size of the phone could be bigger
on November 13, 2023
Posted by: Tray25
[This review was collected as part of a promotion.] I use the phone for sports and games social media etc. Mainly emails and other work related activites. Its nice for the price but the size needs work.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone 📱 and under the budget
on November 13, 2023
Posted by: Misslily2012
[This review was collected as part of a promotion.] Amazing samsung galaxy phone, takes great pictures and good to surf the web.
Value
5
Written by a customer while visiting Samsung US