Customer reviews from Samsung US
Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Average customer rating
4.6
(2,669 Reviews)
Rating breakdown 2,669 reviews
5 Stars
1,853
4 Stars
636
3 Stars
123
2 Stars
33
1 Star
24
75%of customers recommend this product.
(
52 out of
69)
Customer Reviews for Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Customer Rating
5
The Samsung Galaxy A54 -5G has so many features.
on April 5, 2025
Posted by: Elephanti
[This review was collected as part of a promotion.] I absolutely love my A54 Phone. It is seamless across apps. Extremely easy-to-use and learn as you are using it.
There are so many excellent features and options, I'm still learning something about it all the time. Numerous features to explore and also download from the play store.
You can purchase it with different amounts of ram and storage. I love that I can install 2 sim cards as well.
The size is perfect (large but not to big) Very comfortable in my hands. Very sleek and expensive looking, too.
The price is amazing considering all that's packed into it. Be sure to consider this phone. It doesn't break the bank and gives so much.
It is a (Smart Phone, it's teaching me alot) It's easy to contact Samsung for any follow-up questions. This is a winner.
.
There are so many excellent features and options, I'm still learning something about it all the time. Numerous features to explore and also download from the play store.
You can purchase it with different amounts of ram and storage. I love that I can install 2 sim cards as well.
The size is perfect (large but not to big) Very comfortable in my hands. Very sleek and expensive looking, too.
The price is amazing considering all that's packed into it. Be sure to consider this phone. It doesn't break the bank and gives so much.
It is a (Smart Phone, it's teaching me alot) It's easy to contact Samsung for any follow-up questions. This is a winner.
.
Value
5
Response from Samsung USBy R&R, April 8, 2025
Hi Elephanti,
Thank you for sharing your experience with the Galaxy A54 5G! It’s fantastic to hear that you’re enjoying its advanced performance and finding it easy to use and learn. With many features and options, this phone truly offers something new to discover daily. The flexibility to choose between different RAM and storage options and the ability to use expandable storage adds to its practicality. Its perfect size strikes a balance between being large enough for comfort without feeling too big, and its sleek, premium design makes it feel even more striking. It’s wonderful to know it’s meeting your needs so well. If you’d like to explore more, check out the article “Tips for using your Galaxy A54 5G”. We appreciate your trust in Samsung!
Tips for using your Galaxy A54 5G
https://www.samsung.com/us/support/answer/ANS00092162/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A54 5G! It’s fantastic to hear that you’re enjoying its advanced performance and finding it easy to use and learn. With many features and options, this phone truly offers something new to discover daily. The flexibility to choose between different RAM and storage options and the ability to use expandable storage adds to its practicality. Its perfect size strikes a balance between being large enough for comfort without feeling too big, and its sleek, premium design makes it feel even more striking. It’s wonderful to know it’s meeting your needs so well. If you’d like to explore more, check out the article “Tips for using your Galaxy A54 5G”. We appreciate your trust in Samsung!
Tips for using your Galaxy A54 5G
https://www.samsung.com/us/support/answer/ANS00092162/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Phone review
on April 6, 2025
Posted by: Love2use
[This review was collected as part of a promotion.] Awesome 👌 love the way it operates and photo quality is great. Would recommend to anyone who loves to take good quality pictures
Value
5
Response from Samsung USBy R&R, April 17, 2025
Hi Love2use,
Thank you for taking the time to share your detailed thoughts on your Galaxy A54 5G. Known for delivering a fantastic user experience, many users so love it. Its photo quality truly stands out, making it an excellent choice for anyone who enjoys capturing high-quality pictures. Highly recommended for photography enthusiasts. If you are looking for more tips on what you can do with your Galaxy A54 5G, please check out the article linked below. Thank you so much for reaching out. Thanks for being part of the Samsung family!
Tips for using your Galaxy A54 5G
https://www.samsung.com/us/support/answer/ANS00092162/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to share your detailed thoughts on your Galaxy A54 5G. Known for delivering a fantastic user experience, many users so love it. Its photo quality truly stands out, making it an excellent choice for anyone who enjoys capturing high-quality pictures. Highly recommended for photography enthusiasts. If you are looking for more tips on what you can do with your Galaxy A54 5G, please check out the article linked below. Thank you so much for reaching out. Thanks for being part of the Samsung family!
Tips for using your Galaxy A54 5G
https://www.samsung.com/us/support/answer/ANS00092162/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best Samsung experiences in an affordable price ra
on April 6, 2025
Posted by: AvLibra
[This review was collected as part of a promotion.] Super fast, easy multitasking capability with up to 6g speed, cheaper than most newer or higher price bracket phones to repair for screens etc. Which makes having insurance an easier decision for your personal needs & not a feeling of a forced extra expense. I have two but only two complaints (everything else A+); it does not support samsung dex. The usb-c port is outdated thus not supporting samsung dex which most models do. Not a dealbreaker, but almost. Second, is the battery. It is factory 5,000 mah. My phone is constantly on the charger even with the battery saver from day one. Knowing those two things however, does not affect my rating because I feel this is the best mid grade phone you could own to date.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Connections drop for no reason needing reboot
on August 12, 2025
Posted by: Typical User
from Florida
Expertise:Intermediate
Connectivity issues have been a problem from very early in my 2 years owning an A54. The WiFi will sometimes multiple times in the same day lose Internet through WiFi even though it shows connected to the WiFi with good signal. Once this starts, switching networks isn't sufficient, it requires reboot. No other device in my house shows the Internet not working. Our house does have a mesh network so maybe that's what it can't handle.
It also loses cellular connectivity occasionally and does not recover when exposed to sufficient signal strength. Again, a reboot is required. Maybe it could make a 911 call, but it has caused me to miss important calls and texts as you don't know it has happened without looking at the screen.
A minor other problem is the modes that I have programmed don't always turn the ringer on and off as I have instructed. That can be embarrassing when it isn't off when it should be.
It's good enough when fully working.
My first, and probably last, Samsung product.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
3
Value
2
Response from Samsung USBy R&R, August 15, 2025
Hello Typical User,
Thank you for sharing your experience with the Galaxy A54 5G. This model is built to deliver reliable performance along with a bright, immersive display, long-lasting battery life, and 5G connectivity for smooth browsing, streaming, and communication. The A54’s customizable modes and settings are designed to help users personalize their experience, whether for work, travel, or daily life. With its impressive features, including advanced camera capabilities, a vibrant Super AMOLED screen, and durable design, the Galaxy A54 offers a versatile experience for a variety of needs. For many users, it strikes an excellent balance between practicality, style, and modern performance. Thank you for being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A54 5G. This model is built to deliver reliable performance along with a bright, immersive display, long-lasting battery life, and 5G connectivity for smooth browsing, streaming, and communication. The A54’s customizable modes and settings are designed to help users personalize their experience, whether for work, travel, or daily life. With its impressive features, including advanced camera capabilities, a vibrant Super AMOLED screen, and durable design, the Galaxy A54 offers a versatile experience for a variety of needs. For many users, it strikes an excellent balance between practicality, style, and modern performance. Thank you for being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on 1 ratings-only review
Overall Customer Rating
5
Value
5