Customer reviews from Samsung US
Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Average customer rating
4.6
(2,669 Reviews)
Rating breakdown 2,669 reviews
5 Stars
1,853
4 Stars
636
3 Stars
123
2 Stars
33
1 Star
24
75%of customers recommend this product.
(
52 out of
69)
Customer Reviews for Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Customer Rating
5
Best features ever
on March 28, 2025
Posted by: eckertman
[This review was collected as part of a promotion.] Samsung apps are great. I cannot use resale of Verision service. Pics are of great quality. The Samsung wallet works with all my cards and Google will not.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A54 battery life
on March 29, 2025
Posted by: KellysA54
[This review was collected as part of a promotion.] My choice of phone has always been Samsung. I have had the S series and A series and the only complaint I have ever had, is I wish that the battery life was longer. It seems like 2 years is about the time they really start loosing their charges much faster!
Value
4
Response from Samsung USBy R&R, April 17, 2025
Hey KellysA54,
Thank you for reaching out and sharing your experience with your Galaxy A54 5G! It's great to hear that you are having a positive overall experience and that your device is standing the test of time.
If you’re noticing that your phone’s battery is draining faster than usual, a few factors might be involved. Recently downloaded apps or the need for a software update could be affecting battery performance. To help prolong your battery life, consider optimizing your device’s settings.
You can monitor battery usage through Device Care in the Settings menu, and you may also want to enable Battery Protection. This feature manages how your Galaxy phone or tablet charges to maximize battery longevity.
To set it up, follow these steps:
1. Open Settings.
2. Tap Battery.
3. Select Battery Protection and choose one of the following options:
- Basic: Charging stops at 100% and resumes when the battery drops to 95%.
- Maximum: Charging stops at 80%.
- Adaptive: After learning your routine, it automatically uses Maximum protection while you sleep and switches to Basic before you wake up.
For more tips on optimizing battery performance, check out the article titled “Get the Most Out of Your Galaxy Phone or Tablet Battery” online.
Thank you for reaching out, and thank you for being a valued Samsung customer!
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for reaching out and sharing your experience with your Galaxy A54 5G! It's great to hear that you are having a positive overall experience and that your device is standing the test of time.
If you’re noticing that your phone’s battery is draining faster than usual, a few factors might be involved. Recently downloaded apps or the need for a software update could be affecting battery performance. To help prolong your battery life, consider optimizing your device’s settings.
You can monitor battery usage through Device Care in the Settings menu, and you may also want to enable Battery Protection. This feature manages how your Galaxy phone or tablet charges to maximize battery longevity.
To set it up, follow these steps:
1. Open Settings.
2. Tap Battery.
3. Select Battery Protection and choose one of the following options:
- Basic: Charging stops at 100% and resumes when the battery drops to 95%.
- Maximum: Charging stops at 80%.
- Adaptive: After learning your routine, it automatically uses Maximum protection while you sleep and switches to Basic before you wake up.
For more tips on optimizing battery performance, check out the article titled “Get the Most Out of Your Galaxy Phone or Tablet Battery” online.
Thank you for reaching out, and thank you for being a valued Samsung customer!
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This device's performance is great
on March 29, 2025
Posted by: Tell2Truth
[This review was collected as part of a promotion.] When comparing to this same price range other phones , we can see a great performance from this device. Specially doing gaming , I couldn't see any performance related issues and huge heating issues. Not only this but also there other features are really good. Camera , battery life , display are some of them. Specially I need to mention a word about the display. As honest cuatomera, we all know who made impressive displays in tech world. Samsung made this display with premium quality. I used galaxy S10 plus device. So I know how the display feeling of high range samsung devices' displays. This is not much as that. But to tell you the truth , this is really good. Actually I don't use camera much. But I can say camera is too good. Finally this is a good , price to performance giving device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product has perfect features.
on March 29, 2025
Posted by: HolisticHathor
[This review was collected as part of a promotion.] This is quite possibly the best phone I've ever purchased. Not only is it priced perfectly for the current market, it's screen size is perfect for those that have vision issues or impairment and there is seamless actions across apps. Like it doesn't even hesitate, everything is so fast. Usually I can be very critical about the type of device that I use and I have yet to find anything wrong with the product. It operates smoothly and seamlessly and unlike the other top competitive phone brand that I won't name, you don't have to buy the latest model every year. It doesn't just suddenly quit on you, I've had this phone for around three years and have never had a single issue with it. It's honestly perfect, I haven't even had to replace anything on it in the past three years. Perfect condition, and it's incredibly durable. I've dropped this bad boy onto concrete, tile, off my back porch, and nothing. No scratches, no cracks, it doesn't even overheat. The audio quality from the speaker alone is so good that it sounds like I'm actually using a Bluetooth speaker system. It's so loud and crisp that I can hear it from clear across the house like it's right in my ear. It's wonderful, best phone on the market, hands down.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The uncertainty of change
on March 29, 2025
Posted by: Jen7733
[This review was collected as part of a promotion.] When I switched from my previous phone to the Galaxy A54 5g it was more because I wanted a change than there being an issue with the phone I had. The fear of living with a decision of regret was real.
As it turns out, the A54 5g didn't disappoint! I'm not necessarily easy on a phone... I'm one that has multiple tabs open and running on a pretty much constant basis, I ask of my phone things I should really be doing on my desktop and expect way too much in terms of storage... and the Galaxy A54 5g hasn't let me down.
I tend to wait until my phones about to die to give it a rest and put it on the charger, so it's great that the A54 5g has a surprisingly fast charge and has me back at a full battery before my patience gives out.
I don't play a ton of games but the ones I do are smooth, and shows and movies play effortlessly and look great. The Samsung Galaxy A54 5g turned out to be a great choice and was definitely a purchase that didn't leave me with a feeling of regret.
As it turns out, the A54 5g didn't disappoint! I'm not necessarily easy on a phone... I'm one that has multiple tabs open and running on a pretty much constant basis, I ask of my phone things I should really be doing on my desktop and expect way too much in terms of storage... and the Galaxy A54 5g hasn't let me down.
I tend to wait until my phones about to die to give it a rest and put it on the charger, so it's great that the A54 5g has a surprisingly fast charge and has me back at a full battery before my patience gives out.
I don't play a ton of games but the ones I do are smooth, and shows and movies play effortlessly and look great. The Samsung Galaxy A54 5g turned out to be a great choice and was definitely a purchase that didn't leave me with a feeling of regret.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great size and update features better then the s25
on March 29, 2025
Posted by: Ilovemysound33
[This review was collected as part of a promotion.] The cost difference from the s to the a is just the marital and I have even better features then the s. I will be buying the next when one when it is released and don't even worry about the durability I literally have drop this phone from 30 pulse feet and ran over by 4 wheels and live with a dog so don't worry they got you with the durability I'm honestly surprised it hasn't even cracked yet after all I have done to it. It is an amazing product would recommend to my worst enemy it's so good.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features of this phone. Had it for a year.
on March 29, 2025
Posted by: lovebuggg
[This review was collected as part of a promotion.] Had this phone for a year and i love it!! Gives you the great Samsung experience without having to pay a lot of money. I use mine for mostly communication and social media. But great for other purposes too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Bought for mother
on March 29, 2025
Posted by: Rafael
[This review was collected as part of a promotion.] This is very user friendly my elderly mother was able to get the hang of it and set up was easy. She uses big characters likes the camara and enjoys the quality and hasn't had any complaints about her phone calls as she is hard of hearing.
Value
5
Written by a customer while visiting Samsung US