Customer reviews from Samsung US
Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Average customer rating
4.6
(2,669 Reviews)
Rating breakdown 2,669 reviews
5 Stars
1,853
4 Stars
636
3 Stars
123
2 Stars
33
1 Star
24
75%of customers recommend this product.
(
52 out of
69)
Customer Reviews for Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Customer Rating
4
Great Phone
on March 18, 2025
Posted by: Jen2412
[This review was collected as part of a promotion.] The A Series is not to be underestimated! They're still great phones that operate well. They're highly functional and perform better than most other androids in my opinion. I would appreciate a new S series tho! I'm never leaving the Samsung universe! Samsung is synonymous with superb to me!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
These product is not extremely good
on March 18, 2025
Posted by: Sixtuskana01
[This review was collected as part of a promotion.] It reboots itself sometimes. I have reported this matter and no solution
Value
3
Response from Samsung USBy R&R, March 24, 2025
Hello Sixtuskana01,
Thank you for your review of your Galaxy A54 5G! If you notice your device is restarting, there could be several reasons. Your device may have the auto restart feature on during a software update. We would need more detail to determine the exact cause. One option is a factory reset on your device to refresh your phone and bring it to a state that would allow it to have a fresh start. Before you perform a factory reset, backup your data so you don't lose it all. Navigate to and open Settings, and then tap General management. Swipe to and tap Reset, tap Factory data reset, and then review the information. When you're ready, swipe and tap Reset. Tap Delete all. You will be asked to enter the credentials if you have a security lock set. From there, you will be required to enter your Samsung account's password if you have added a Samsung account. Your device will reset; it will start from the initial setup screen when it turns back on. If you cannot reset your device or complete the initial setup due to the account credentials stored on the device, please contact the Samsung Support Team for assistance. Find out more in the article "Perform a factory reset on your Galaxy phone or tablet," linked below. Thank you for reaching out. We appreciate you choosing Samsung!
Perform a factory reset on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002030/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for your review of your Galaxy A54 5G! If you notice your device is restarting, there could be several reasons. Your device may have the auto restart feature on during a software update. We would need more detail to determine the exact cause. One option is a factory reset on your device to refresh your phone and bring it to a state that would allow it to have a fresh start. Before you perform a factory reset, backup your data so you don't lose it all. Navigate to and open Settings, and then tap General management. Swipe to and tap Reset, tap Factory data reset, and then review the information. When you're ready, swipe and tap Reset. Tap Delete all. You will be asked to enter the credentials if you have a security lock set. From there, you will be required to enter your Samsung account's password if you have added a Samsung account. Your device will reset; it will start from the initial setup screen when it turns back on. If you cannot reset your device or complete the initial setup due to the account credentials stored on the device, please contact the Samsung Support Team for assistance. Find out more in the article "Perform a factory reset on your Galaxy phone or tablet," linked below. Thank you for reaching out. We appreciate you choosing Samsung!
Perform a factory reset on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002030/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Satisfied with the device. Samsung throughout hom
on March 18, 2025
Posted by: 56SandyD
[This review was collected as part of a promotion.] All tvs are Samsung and if I go to a different room/TV, I can pick up where I left the other TV program.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Samsung
on March 18, 2025
Posted by: Star18
[This review was collected as part of a promotion.] Easy to use my Samsung. I love how I can play various games on my phone with ease. And the camera's are great. Takes beautiful pictures all the time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is amazing for the price!
on March 18, 2025
Posted by: HalieBbb
[This review was collected as part of a promotion.] I was skeptical about this phone when I seen how low the price was. I decided to take a chance and give it a try. Ever since then I haven't looked back. It's definitely worth the money and blew my expectations out of the water. I would recommend this phone to any of my closest friends or family.
Value
4
Response from Samsung USBy R&R, March 22, 2025
Hi HalieBbb,
We are so glad to her the Galaxy A54 5G delived beyond expectations! Taking a chance definitely paid off, and it’s exciting to know it’s earned your recommendation to friends and family. From the sleek design to the powerful performance, this device is a standout choice for everyday need and more! Thank you for stopping by and leaving your review. We are happy to have you as a part of the Samsung community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We are so glad to her the Galaxy A54 5G delived beyond expectations! Taking a chance definitely paid off, and it’s exciting to know it’s earned your recommendation to friends and family. From the sleek design to the powerful performance, this device is a standout choice for everyday need and more! Thank you for stopping by and leaving your review. We are happy to have you as a part of the Samsung community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The battery is the best feature
on March 19, 2025
Posted by: ILoveTacos
[This review was collected as part of a promotion.] I've had the phone going on three years it's my favorite Samsung yet, the long battery life allows me to game on Warzone Mobile and watch Samsung TV and movies all day. Highly recommend this phone#samsung4life
Seamless actions across apps, display is 10/10
Seamless actions across apps, display is 10/10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very durable phone
on March 19, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I like this phone because it never broke
- Review Process: Rate your Galaxy A54 5G, write a detailed review, and avoid unrelated topics, personal information, and vulgar language.
- Review Tips: Mention specific features like "seamless actions across apps," "Now Brief," or "Audio Eraser" for an extra entry.
- Photo/Video Tips: Show your device in use with family-friendly images and audio.
- Sweepstakes Details: Open to US residents, 18 or older, from 1/22/25 to 4/06/25. No purchase necessary.
- Review Process: Rate your Galaxy A54 5G, write a detailed review, and avoid unrelated topics, personal information, and vulgar language.
- Review Tips: Mention specific features like "seamless actions across apps," "Now Brief," or "Audio Eraser" for an extra entry.
- Photo/Video Tips: Show your device in use with family-friendly images and audio.
- Sweepstakes Details: Open to US residents, 18 or older, from 1/22/25 to 4/06/25. No purchase necessary.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is very great phone has great quality looks g
on March 20, 2025
Posted by: Bleepmf
[This review was collected as part of a promotion.] Great easy access and Great security and some good apps to use and has a storage for all my stuff good work phone use this for every thing
Value
5
Written by a customer while visiting Samsung US