Customer reviews from Samsung US
Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Average customer rating
4.6
(2,667 Reviews)
Rating breakdown 2,667 reviews
5 Stars
1,851
4 Stars
636
3 Stars
123
2 Stars
33
1 Star
24
75%of customers recommend this product.
(
52 out of
69)
Customer Reviews for Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Customer Rating
5
I like the features. And camera.
on May 1, 2023
Posted by: Yourmom
[This review was collected as part of a promotion.] I like the phone and the cameras that are on it they have very clear pictures.
Written by a customer while visiting Samsung US
Customer Rating
5
The Camera is super clear and sharp pics
on May 1, 2023
Posted by: A1queen
[This review was collected as part of a promotion.] I use my phone for streaming, tik tok ,games ,pictures ,downloads,music ....I love my phone ot has some great features
Written by a customer while visiting Samsung US
Customer Rating
5
It has lots of amazing features
on May 1, 2023
Posted by: Psych37
[This review was collected as part of a promotion.] I use it for lots of games very fast and reliable and the camera is crystal clear
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and camera
on May 1, 2023
Posted by: cfiopus
[This review was collected as part of a promotion.] Great camera and more than enough memory. Runs well and keeps up with all the apps I run
Written by a customer while visiting Samsung US
Customer Rating
4
Overall a very pleasing device
on May 1, 2023
Posted by: 1Travelr1
[This review was collected as part of a promotion.] I I use my Galaxy a54 5G phone as a lifeline, as I am disabled and often need to contact care providers or other assistance the one thing I've not been quite pleased with is the difficulty I sometimes have in finding the correct app without a bit of searching
Written by a customer while visiting Samsung US
Customer Rating
5
love the display
on May 1, 2023
Posted by: Mgmorgan3774
[This review was collected as part of a promotion.] Use it for work phone calls. Streaming ball games. As a Hotspot. Internet browsing. Emails. Streaming music.
Written by a customer while visiting Samsung US
Customer Rating
4
Reception issues (UPDATED)
on May 1, 2023
Posted by: JoeK
from Leonia, NJ
(Original review)
While this phone is new and shiny and fast, I do have issues with reception. It seems to have weaker reception than my old phone, a Galaxy A10. It keeps losing reception when I drive past a particular spot. regaining the signal about a mile away. (And it's not like I'm in a rural area or anything, I'm 5 min away from NYC and I'm on Verizon so this really shouldn't be happening.) I hope this issue gets fixed soon in a software update or something. ____
While this phone is new and shiny and fast, I do have issues with reception. It seems to have weaker reception than my old phone, a Galaxy A10. It keeps losing reception when I drive past a particular spot. regaining the signal about a mile away. (And it's not like I'm in a rural area or anything, I'm 5 min away from NYC and I'm on Verizon so this really shouldn't be happening.) I hope this issue gets fixed soon in a software update or something. ____
**UPDATE**
I actually got the phone to work.
Today I was driving through that "poor reception" area again. The phone was in 5G mode and then lost reception completely, as usual.
But today, I tried something different. I stopped the car and then turned the phone off and back on.
When the phone came alive again, it showed 4G LTE mode with five bars (!). And I was able to make calls and access the web and everything.
So I guess it was an issue with 5G. ____
I actually got the phone to work.
Today I was driving through that "poor reception" area again. The phone was in 5G mode and then lost reception completely, as usual.
But today, I tried something different. I stopped the car and then turned the phone off and back on.
When the phone came alive again, it showed 4G LTE mode with five bars (!). And I was able to make calls and access the web and everything.
So I guess it was an issue with 5G. ____
I think every time the phone loses reception while in 5G mode, I should turn the phone off and back on. (or put it in airplane mode and then turn it back on, which I think would have the same effect)
I think this would tell the phone to look for the best network in the area and connect to it. __
I think this would tell the phone to look for the best network in the area and connect to it. __
So if anyone else is having issues with the phone losing reception while in 5G mode, I would suggest that they try what I did. ____
So now I'm changing my review to 4 stars.
Docking 1 star because I think the phone should always be looking for the best network in the area automatically, without my telling it to do so.
Also, the phone is quite heavy, and for all its size it lacks a headphone jack.
Samsung please bring back the headphone jack.
Docking 1 star because I think the phone should always be looking for the best network in the area automatically, without my telling it to do so.
Also, the phone is quite heavy, and for all its size it lacks a headphone jack.
Samsung please bring back the headphone jack.
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Factory defaults are too disruptive to normal ops
on May 1, 2023
Posted by: Ross05
[This review was collected as part of a promotion.] I use it for everything possible. Too much to detail.
Written by a customer while visiting Samsung US