Customer reviews from Samsung US
Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Average customer rating
4.6
(2,667 Reviews)
Rating breakdown 2,667 reviews
5 Stars
1,851
4 Stars
636
3 Stars
123
2 Stars
33
1 Star
24
75%of customers recommend this product.
(
52 out of
69)
Customer Reviews for Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Customer Rating
1
Phone is slow. Really bad. Wish I never bought it.
on February 25, 2025
Posted by: Tee101
[This review was collected as part of a promotion.] Horrible.. never should have bought it. Balh blah blah
Value
1
Response from Samsung USBy R&R, February 27, 2025
Hi Tee101,
Thank you for reaching out and sharing your experience with your Galaxy A54 5G. We would like to know more about how your device works for you. There may be reasons your device is slowing down. Over time, your device will have to go through a clean-up to allow for your phone to continuously work at a high performance. Much like an oil change, a refresher for your phone can change how you use your device. A quick phone optimization will help identify why your phone may be slowing down. The Quick optimization feature improves your device's performance by identifying apps that use excessive battery power. It also clears unneeded items from memory, deletes unnecessary files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and straightforward. From Settings, swipe to and tap Device care. Tap Optimize now, and then tap Done. If you need further assistance, please get in touch with our Samsung Support Team at 1-800-SAMSUNGNG. Thank you again for your feedback. We appreciate you choosing Samsung! -Ty
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for reaching out and sharing your experience with your Galaxy A54 5G. We would like to know more about how your device works for you. There may be reasons your device is slowing down. Over time, your device will have to go through a clean-up to allow for your phone to continuously work at a high performance. Much like an oil change, a refresher for your phone can change how you use your device. A quick phone optimization will help identify why your phone may be slowing down. The Quick optimization feature improves your device's performance by identifying apps that use excessive battery power. It also clears unneeded items from memory, deletes unnecessary files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and straightforward. From Settings, swipe to and tap Device care. Tap Optimize now, and then tap Done. If you need further assistance, please get in touch with our Samsung Support Team at 1-800-SAMSUNGNG. Thank you again for your feedback. We appreciate you choosing Samsung! -Ty
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
A great device for a great price.
on February 25, 2025
Posted by: danielhenriquez15
[This review was collected as part of a promotion.] This phone offers great features and specifications. It is an awesome A series device that offers great cameras, incredible screen, good battery and performance for the most heavy apps and games. It can be funda for a great price nowadays and it is a great option for those people that want a very versatile phone for a great price.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Storage Phone
on February 25, 2025
Posted by: Thirddegree23
[This review was collected as part of a promotion.] I like the a54 because it have a good camera view, good sound, good storage capacity, but it lacks in Bluetooth sound only. That is why I recommend this device to others cause I have no problems, but the Bluetooth sound. Oh yeah the back of my phone is coming apart but it can be easily fixed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Has great camera. 5g works well. And great price
on February 25, 2025
Posted by: Lilian1
[This review was collected as part of a promotion.] I watch movies on highest quality with no glitches. The camera takes beautiful pictures. 5g internet works great, and watch videos on highest quality with no buffering.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on February 25, 2025
Posted by: Fayerie
[This review was collected as part of a promotion.] I have been having a great experience with this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on February 25, 2025
Posted by: Jewels029
[This review was collected as part of a promotion.] Some of the things l like most are the seamless actions across apps, Now Brief, and Audio Eraser.
It is highly recommended
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Would buy again
on February 25, 2025
Posted by: Cj000214
[This review was collected as part of a promotion.] Even though there isn't a ton of memory it is a great phone and would buy again! It's the only phone I haven't had to replace. Seems like after a year I have to replace the phone but not this one
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone for the price
on February 25, 2025
Posted by: TimMarcoh
[This review was collected as part of a promotion.] This has been a great phone. I have had it it for 2 years and it hasn't given me any problems. It is a great budget friendly device.
Value
5
Written by a customer while visiting Samsung US