Customer reviews from Samsung US
Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Average customer rating
4.6
(2,667 Reviews)
Rating breakdown 2,667 reviews
5 Stars
1,851
4 Stars
636
3 Stars
123
2 Stars
33
1 Star
24
75%of customers recommend this product.
(
52 out of
69)
Customer Reviews for Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Customer Rating
5
Greening
on May 31, 2023
Posted by: Anonymous
from Alexandria Louisiana
Expertise:Intermediate
I want this Galaxy A54 5G 128GB I am excited to have a new cell phone so I can give my cell phone. LG to my kids
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on May 30, 2023
Posted by: Randy
I have a Samsung A22 so I know this will be a great phone
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Galaxy a54 5G
on May 30, 2023
Posted by: Evan
from Baltimore Maryland
Expertise:Intermediate
I've had my Samsung Galaxy A54 for about 3 days now and I love it. The only thing I wish it had is wireless charging and power sharing as well. But over a good design and experience. I do will the display was more fuller with less bezels, but I'm happy for the price I paid. and the experience I'm getting from this device overall!!!! Great upgrade on the A series Samsung.
I would recommend this to a friend!
Features
3
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on May 30, 2023
Posted by: Semarty
[This review was collected as part of a promotion.] I use it for work, it's really fast. Really reliable
Written by a customer while visiting Samsung US
Customer Rating
3
A54 samsung
on May 29, 2023
Posted by: Latisha
[This review was collected as part of a promotion.] I like it for the most part the camera isn't the best..
Response from Samsung USBy Bethany, Social Commerce, May 30, 2023
Hello Latisha... Thank you for reaching out about your Samsung Galaxy A54 5G. Your assessment is appreciated as we continue to innovate and improve on our product design and functionality. I've attached a YouTube video from our channel, along with some links that should help with your camera. Please reach out to Samsung Support, also below, for any further assistance. Thank you for being a valued customer. -Bethany
Galaxy A54 5G: Awesome Nightography | Samsung
Galaxy phone or tablet camera does not focus on the subject (samsung.com)
Issues with Camera app on Samsung phone or tablet
Camera modes and settings on Galaxy phones and tablets
smsng.us/Samsung-Support
Galaxy A54 5G: Awesome Nightography | Samsung
Galaxy phone or tablet camera does not focus on the subject (samsung.com)
Issues with Camera app on Samsung phone or tablet
Camera modes and settings on Galaxy phones and tablets
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
2
Not great with apps
on May 29, 2023
Posted by: Bummed
Apps on phone will not open if phone is dormant for while,just spins and loads. Have to restart phone to get them to work, only had it a few days. 3 or so hours or overnight and they will not open. Other than that, it seems ok, think I liked my a52 more, seemed to work better.
Response from Samsung USBy Bethany, Social Commerce, May 30, 2023
Hello... We appreciate you taking the time to review the Samsung Galaxy A54 5G. At Samsung, we value your feedback as we continue to lead the charge on innovation. I've linked an article that should help concerning your app functionality. Also, since it sounds as if your device is still under warranty, I've attached our warranty department. Please reach out to them, and or Samsung Support for additional assistance. Thank you for being a valued customer. -Bethany
App is crashing or not working on Samsung phone or tablet
smsng.us/Warranty-Info
smsng.us/Samsung-Support
App is crashing or not working on Samsung phone or tablet
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
3
Warm phone
on May 27, 2023
Posted by: TAPTAP
from Ontario Oregon
Had the phone for a month. My A54 operates and charges very warm. 5000mAh battery discharges faster than my old cheaper Motorola 5g Ace, with a the same size mAh battery. A54 charges extremely slow on the road. Glass screen is super hard on your finger, and very reflective. Harder to set up than the older Motorola. Just hopes A54 doesn't overheat this summer.
Features
5
Performance
3
Design
4
Value
4
Response from Samsung USBy Bethany, Social Commerce, May 30, 2023
Hello TAPTAP... Thank you for your feedback on the Samsung Galaxy A54 5G. Your input is appreciated as we continue to lead the charge on innovation. I've linked some articles that should help concerning the temperature and battery life of your device. Samsung Support is also attached below, so please reach out to them for any further assistance. Thank you for being the best part of Samsung. -Bethany
Keep your Galaxy device at its normal operating temperature (samsung.com)
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Keep your Galaxy device at its normal operating temperature (samsung.com)
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Another Great A-Series Phone
on May 26, 2023
Posted by: KissMyFlapjack
from Bellevue, WA
Expertise:Expert
I have loved the A-series line for years and the A54 is just the latest addition to a great legacy of phones. The bezels are a bit more noticeable this year compared to the A53, but the phone feels of a better overall build quality with a glass-like back just like the flagships have. One thing the A54 does have that the flagships don't is the continued support for microSD cards, which is a primary reason I go with this midrange line of phones.
The display is bright and crisp, and the battery is outstanding. A great choice!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US