Customer reviews from Samsung US
Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Average customer rating
4.6
(2,669 Reviews)
Rating breakdown 2,669 reviews
5 Stars
1,853
4 Stars
636
3 Stars
123
2 Stars
33
1 Star
24
75%of customers recommend this product.
(
52 out of
69)
Customer Reviews for Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Customer Rating
5
This phone is amazing.
on March 5, 2025
Posted by: Alwayzn4ev3r
[This review was collected as part of a promotion.] I use my phone for everything. The graphics are amazing. I am able to game and bank and even video call with my doctors. I am definitely a Samsung girl for life
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Processor is really bad
on March 7, 2025
Posted by: Armando
[This review was collected as part of a promotion.] Its processor suffers from overheating and when it is hot it offers worse performance in everything, when you record at 60 FPS the recording has lag.
Value
3
Response from Samsung USBy R&R, March 10, 2025
Hey There Armando,
We appreciate your feedback regarding your Galaxy A54 5G. You can do everything from content creation to capturing videos of your favorite things with your Galaxy A54 5G. Your camera will have everyone asking you to capture all the special moments. If you notice lagging when recording a video, ensuring all background applications are closed allows for a smoother recording process. Also, cleaning your phone’s memory can help with processing power. Is your phone getting glitchy and slow? It may be time to clean up your phone’s memory to improve performance. Step 1: Go to Settings, swipe to and tap Device care. Step 2: tap Memory, tap Clean now to free up memory by stopping background apps. You can tap Apps to exclude them from cleaning and to add apps to the list if you want to keep certain apps running in the background. This is just one of a few options; more information regarding optimizing your phone’s performance will be linked below to an article that details troubleshooting steps you can take. You can also contact one of our Samsung Support Team members for further assistance. We thank you for sharing your experience. We’re here to help—thank you for choosing Samsung!
-Ty
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
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We appreciate your feedback regarding your Galaxy A54 5G. You can do everything from content creation to capturing videos of your favorite things with your Galaxy A54 5G. Your camera will have everyone asking you to capture all the special moments. If you notice lagging when recording a video, ensuring all background applications are closed allows for a smoother recording process. Also, cleaning your phone’s memory can help with processing power. Is your phone getting glitchy and slow? It may be time to clean up your phone’s memory to improve performance. Step 1: Go to Settings, swipe to and tap Device care. Step 2: tap Memory, tap Clean now to free up memory by stopping background apps. You can tap Apps to exclude them from cleaning and to add apps to the list if you want to keep certain apps running in the background. This is just one of a few options; more information regarding optimizing your phone’s performance will be linked below to an article that details troubleshooting steps you can take. You can also contact one of our Samsung Support Team members for further assistance. We thank you for sharing your experience. We’re here to help—thank you for choosing Samsung!
-Ty
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Very Pleasantly Suprised
on March 8, 2025
Posted by: Patrickmk
[This review was collected as part of a promotion.] All my previous phones were Motorola and they were good but I decided to try the Samsung A54 5g and it crushed my Motorola is every category. It was seamless the way the pages opened, gaming is faster, Screen is brighter, and the battery lasts longer. Hands down Samsung products are top notch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Pleasantly surprised
on March 8, 2025
Posted by: Chodezilla661
[This review was collected as part of a promotion.] I was signing up for a month to month phone plan and was limited to only a few options as far as Samsung handsets went...so I initially tried to go with the A16, bring as I have had the A15 before and was content with it. The A16 is a step up from the 15 so it seemed like a no brainer.... unfortunately the carrier was sold out of the 16's so I was religated to my second choice of Samsungs in-store, which was the A54 5G. I was thoroughly impressed by the A44 handset I had a little over a year ago, and I was told the A54 is it's big brother so I decided to give it a go....
.LIKES: ABOVE AVERAGE SPEED
GREAT LOOKING AMOLED SCREEN
128 GB storage out of the box
Sleek design + excellent cameras
DISLIKES: OUTER SURFACE AREA IS TOO SLICK, SLIDES RIGHT OFF MY KNEE OR ANYTHING ITS NOT PERECTLY LEVEL ON
AVERAGE BATTERY LIFE AT BEST
.LIKES: ABOVE AVERAGE SPEED
GREAT LOOKING AMOLED SCREEN
128 GB storage out of the box
Sleek design + excellent cameras
DISLIKES: OUTER SURFACE AREA IS TOO SLICK, SLIDES RIGHT OFF MY KNEE OR ANYTHING ITS NOT PERECTLY LEVEL ON
AVERAGE BATTERY LIFE AT BEST
Anyone looking for a great value cell at a reasonable price, look no further than the A54 5G....you won't find a better performing handset rn....
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love Absolutely Love It!
on March 8, 2025
Posted by: JamesAnoob
[This review was collected as part of a promotion.] The Galaxy A54 5G has features so well-rounded and doesn't feel sluggish at all, a reliable mid-range smartphone that meets most requirements: it has a great display, premium build quality, a decent camera and a capacious battery. Productivity wise, this phone is really good for its price.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This is a great phone.
on March 9, 2025
Posted by: Youonlylive1
[This review was collected as part of a promotion.] I use my phone for streaming movies, gaming, photographs and surveys. The photos I take are beautiful with my last phone they were blurry but not this one. You can set up any program quickly and easily. I really like my phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My a54 5g
on March 9, 2025
Posted by: Whiteman5624
[This review was collected as part of a promotion.] I have had no problems with my phone . It's easy to use. I navigate thru the apps easily. I get reception everywhere . It's just an all around great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung A54 phone
on March 9, 2025
Posted by: Shortymac45
[This review was collected as part of a promotion.] The A54 has been a bit of a let down . The Samsung Fold 4 was a bigger let down. I had to switch from 512 gbs to 128 gbs. I added a 256 gb memory card but it doesn't help. You have to manually switch apps . The internal memory is always full.
Value
3
Response from Samsung USBy R&R, March 11, 2025
Hey Shortymac45,
Thank you for sharing your feedback on your Galaxy A54 5G. Your feedback gives us a better understanding of how our users interact with their devices and gives us a better understanding as we continuously bring new innovations and options. Clearing our device memory can be done simply from Settings, swiping to, and tapping Device Care. Tap Memory, and then tap Clean now to free up memory by stopping background apps. If you'd like to keep certain apps running in the background, you can tap Excluded apps and add your preferred apps to the list so they do not get closed when you use this feature. On your device, you have additional options, such as virtual memory. You can choose more virtual memory to allow more apps to stay open in the background. If this sounds like a beneficial option, you can learn more about RAM Plus in the article below. Thank you for your review. We appreciate you choosing Samsung!
-Ty
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your feedback on your Galaxy A54 5G. Your feedback gives us a better understanding of how our users interact with their devices and gives us a better understanding as we continuously bring new innovations and options. Clearing our device memory can be done simply from Settings, swiping to, and tapping Device Care. Tap Memory, and then tap Clean now to free up memory by stopping background apps. If you'd like to keep certain apps running in the background, you can tap Excluded apps and add your preferred apps to the list so they do not get closed when you use this feature. On your device, you have additional options, such as virtual memory. You can choose more virtual memory to allow more apps to stay open in the background. If this sounds like a beneficial option, you can learn more about RAM Plus in the article below. Thank you for your review. We appreciate you choosing Samsung!
-Ty
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US