Customer reviews from Samsung US
Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Average customer rating
4.6
(2,667 Reviews)
Rating breakdown 2,667 reviews
5 Stars
1,851
4 Stars
636
3 Stars
123
2 Stars
33
1 Star
24
75%of customers recommend this product.
(
52 out of
69)
Customer Reviews for Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Customer Rating
5
Great price
on June 12, 2023
Posted by: Trisha
Can't review till after I receive and use the device
Written by a customer while visiting Samsung US
Customer Rating
5
SAMSUNG GALAXY A54 5G
on June 9, 2023
Posted by: CruzGuy
The Samsung Galaxy A54 provides everything I need and nothing that I don't! Great call quality, outstanding battery life, great camera and video, expandable storage, great display, the perfect size and four years of android updates as well as being a very attractive phone! All this and more in a value packed affordable phone! This is my first A Series phone but it won't be my last!
Written by a customer while visiting Samsung US
Customer Rating
3
A53 5G - good, but nowhere near great
on June 6, 2023
Posted by: Arson808
from Hawaii Island
Expertise:Expert
I bought an A53 5G to replace my aging Galaxy S9 which is no longer receiving updates from Samsung. Granted the "A" series is not in the the same league as the "S" series, and from a performance perspective it shows. The A53 screen is a nice display, but it's less sharp in color rendering and in response.
The S series had a prior generation Qualcomm chipset, yet it supported a broader feature set than the A53. The latest shortcoming I've discovered is lack of support for Bluetooth 5.0 aptX, so while the unit supports HD video, forget high quality audio to match.
Perhaps the most annoying shortcoming is the response lag in the UI. It just seems to stutter, and is nowhere near as smooth as the S9.
Overall, the A53 5G is just good enough to keep, but just mediocre enough to wish for a better phone.
The S series had a prior generation Qualcomm chipset, yet it supported a broader feature set than the A53. The latest shortcoming I've discovered is lack of support for Bluetooth 5.0 aptX, so while the unit supports HD video, forget high quality audio to match.
Perhaps the most annoying shortcoming is the response lag in the UI. It just seems to stutter, and is nowhere near as smooth as the S9.
Overall, the A53 5G is just good enough to keep, but just mediocre enough to wish for a better phone.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
3
Value
3
Response from Samsung USBy Bethany, Social Commerce, June 7, 2023
Hello... Thank you for your review of the Samsung Galaxy A54 5G. We appreciate your input as it ensures we remain innovative and improve on the designs and functionality of our products. I've attached some links that should help with the display, audio and speed of your device. Please feel free to contact Samsung Support, also below, if we can be of any further assistance. Thank you for being the best part of Samsung. -Bethany
Adjust your Galaxy phone or tablet's display settings (samsung.com)
Samsung phone's display is not clear or has poor resolution
Discover the Advanced audio settings on Galaxy devices (samsung.com)
Audio stops playing on Galaxy mobile devices or accessories (samsung.com)
Use Dolby Atmos and other audio features on your Galaxy phone (samsung.com)
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
smsng.us/Samsung-Support
Adjust your Galaxy phone or tablet's display settings (samsung.com)
Samsung phone's display is not clear or has poor resolution
Discover the Advanced audio settings on Galaxy devices (samsung.com)
Audio stops playing on Galaxy mobile devices or accessories (samsung.com)
Use Dolby Atmos and other audio features on your Galaxy phone (samsung.com)
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome features I'm very happy with Galaxy it's #
on June 4, 2023
Posted by: KEKE
Great phone good quality pics I would recommend it to friends and family
Written by a customer while visiting Samsung US
Customer Rating
5
Good
on June 3, 2023
Posted by: Luisyiris
Good good news is that you have a lot to do for me
Written by a customer while visiting Samsung US
Customer Rating
2
good features delicate case
on June 3, 2023
Posted by: hollyt
from Port Hueneme, CA
Expertise:Expert
I like that it seems smarter than my old phone, but I never had an issue with it cracking which this one did on the back of it, also its hard to find a case for it.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
2
Value
3
Response from Samsung USBy Bethany, Social Commerce, June 5, 2023
Hi Holly... We appreciate your feedback on the Samsung Galaxy A54 5G. Your opinion is valuable as we continue leading the charge on innovation. I've attached a link to some cases that pair with your device. Please reach out to Samsung Support, also below, for further assistance. Thank you for being a valued customer. -Bethany
Accessories for your Galaxy A54 5G (samsung.com)
smsng.us/Samsung-Support
Accessories for your Galaxy A54 5G (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Love the features and the color is great
on June 2, 2023
Posted by: Davyn1023
from Montrose Colorado 81401
Expertise:Intermediate
I ordered today hope it's great I have always been a fan of samsung.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Mid-Range Device
on June 1, 2023
Posted by: KissMyFlapjack
I love the A-series of phones since they have lots of the same features at the flagships (minus a few, obviously) and always at an affordable price. The A-series also still comes with microSD support! The A54 has a premium glass back, eSim support, camera upgrade, and the usual 120mHz refresh rate for ultra smooth scrolling.
The Verizon model is more expensive than the unlocked one due to this being compatible with Verizon's Ultrawide network, with additional mmWave antennas that the other one does not include. And the soeeds you get if you are in one of those areas are mind blowing and worth the extra cost.
Highly recommended!
Written by a customer while visiting Samsung US