Customer reviews from Samsung US
Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Average customer rating
4.6
(2,667 Reviews)
Rating breakdown 2,667 reviews
5 Stars
1,851
4 Stars
636
3 Stars
123
2 Stars
33
1 Star
24
75%of customers recommend this product.
(
52 out of
69)
Customer Reviews for Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Customer Rating
5
Great features
on June 29, 2023
Posted by: Catlady
from Crossville, TN
Waiting on new phone arrival. Samsung always has a great product, I have no complaints. Looking forward to my new phone.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on June 29, 2023
Posted by: J Q B
from Richmond VA
Expertise:Intermediate
I believe I will more satisfied with this model. I have a Samsung AO3's and it has given me years of good service. With Internet upgrades and future use of my phone it is time for a change
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung galaxy 5g .
on June 28, 2023
Posted by: Sheri
I'd like to trade in my phone for a upgrade.,I also have a slight Crack in my glass cover.
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung did it again!
on June 26, 2023
Posted by: Magg44
Love it! Bought two of them 😁 for my family and once again wasn’t let down from it!
Written by a customer while visiting Samsung US
Customer Rating
5
Android
on June 26, 2023
Posted by: Lil Nicky
from Dallas,Texas
Expertise:Intermediate
I have this same galaxy Samsung phone,probably the most bestest Phone.Ive dropped the thing several times and it's still in perfec5 condition.Thanks for the no comment
I would recommend this to a friend!
Features
1
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Disappointed
on June 26, 2023
Posted by: GWonder
I bought this phone 1 month ago to upgrade to 5G and add storage. It has been a big disappointment. There are far too many glitches. Would not fully open certain apps after downloading, specifically Weather Channel for one. Not particularly user friend for a senior adult. Sound also varies from time to time. Unable to increase volume to an acceptable level.
Response from Samsung USBy Bethany, Social Commerce, June 27, 2023
Hi GWonder... Thank you for your review of the Samsung Galaxy A54 5G. Your input is a[preciated as we strive to give our consumers the best in design and functionality. I've attached some links that should help with the sound, apps, and glitches you've experienced. Please don't hesitate to contact Samsung Support, also below, for further assistance. Thank you for being a member of the Samsung family. -Bethany
Samsung phone freezes and crashes
Discover the Advanced audio settings on Galaxy devices (samsung.com)
Audio stops playing on Galaxy mobile devices or accessories (samsung.com)
Use Dolby Atmos and other audio features on your Galaxy phone (samsung.com)
App is crashing or not working on Samsung phone or tablet
smsng.us/Samsung-Support
Samsung phone freezes and crashes
Discover the Advanced audio settings on Galaxy devices (samsung.com)
Audio stops playing on Galaxy mobile devices or accessories (samsung.com)
Use Dolby Atmos and other audio features on your Galaxy phone (samsung.com)
App is crashing or not working on Samsung phone or tablet
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Very nice plan for me and color im sure i will be
on June 26, 2023
Posted by: Anonymous
from 10andgermanchurch rd. Indianapolis
Expertise:Intermediate
Im hopeing this ph is very nice and preety to i want the light purple but do u have yellow
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not Great
on June 25, 2023
Posted by: Mcfane
It`s a little troiblrsome. It will not synch by Bluetooth with my car. It also moves certain apps off of my homescreen without my input!
Response from Samsung USBy Bethany, Social Commerce, June 26, 2023
Hi Mcfane... We appreciate you taking the time to review the Samsung Galaxy A54 5G. We value all feedback as we strive to innovate and improve on the design and functionality of our products. I've attached a couple links that should help concerning the Bluetooth connectivity, and accidental touches you've experienced. Please reach out to Samsung Support, also below, if we can offer you further assistance. Thank you for being a valued customer. -Bethany
Connect your Galaxy phone to a car (samsung.com)
Block accidental touches on your Galaxy phone (samsung.com)
smsng.us/Samsung-Support
Connect your Galaxy phone to a car (samsung.com)
Block accidental touches on your Galaxy phone (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US