Customer reviews from Samsung US
Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Average customer rating
4.6
(2,667 Reviews)
Rating breakdown 2,667 reviews
5 Stars
1,851
4 Stars
636
3 Stars
123
2 Stars
33
1 Star
24
75%of customers recommend this product.
(
52 out of
69)
Customer Reviews for Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Customer Rating
5
Best bang for your buck!
on August 2, 2023
Posted by: Dominimmiv
from Olympia, WA
Expertise:Expert
I traded in an old A32 for an unlocked A54. I am loving it so far. Dual sim, great cameras, stellar battery life microSD support and 25 watt charging are great. Smooth as silk. The screen pops and is easy to see in the day. Speakers sound great. 100% recommend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Never had samsung always had apple but nice phone
on July 31, 2023
Posted by: luvsamsungandapple
i never had samsung my life i always had apple but i fricking love this phone one of my friends has a samsung phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
They have great features
on July 30, 2023
Posted by: Lynburg mills
I cant wait to get it.i love Samsung and all they have
Written by a customer while visiting Samsung US
Customer Rating
4
A lot of great pictures on the phone and love the
on July 29, 2023
Posted by: Barb
I love the color of it and the way it looks it should work very good with a lot of signal
Written by a customer while visiting Samsung US
Customer Rating
3
Battery life is really bad
on July 29, 2023
Posted by: bx person
from ny,ny
I am a loyal Samsung products user for years. Im used to their products and dont like Apple at all and other brands i tried in the past were not up to par.
I upgraded from galaxy S9 plus which is a very good phone I have for 5 years. i needed a 5 g phone to work with streaming apps and s9plus no longer supported with upgrades either.
This phone lacks the back fingerprint reader that works better than the front one on this.
The really upsetting thing with this phone is that battery drains within few hours . I mean even if is just iddle on standby and not doing anything. Not lasting for a day is not good.
I went with this phone cause is cheaper than the better ones I can't afford and was hoping is better than S9 plus. Is not. Not the feel and shape and look either.
I upgraded from galaxy S9 plus which is a very good phone I have for 5 years. i needed a 5 g phone to work with streaming apps and s9plus no longer supported with upgrades either.
This phone lacks the back fingerprint reader that works better than the front one on this.
The really upsetting thing with this phone is that battery drains within few hours . I mean even if is just iddle on standby and not doing anything. Not lasting for a day is not good.
I went with this phone cause is cheaper than the better ones I can't afford and was hoping is better than S9 plus. Is not. Not the feel and shape and look either.
Performance
3
Design
3
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, July 31, 2023
Hey there Bx Person, we appreciate you taking time out of your day to share your thoughts with us about your Samsung Galaxy A54. We completely understand the value and importance of all day battery life. We have provided a few links about draining battery life or tips to get the most out of your battery. If this does not help resolve your difficulty we have also provided a link to the Samsung Support Team and warranty information to help further. We appreciate you being a loyal Samsung customer, and we are here any time to help you make the most of your device. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
1
This phone is awful
on July 26, 2023
Posted by: Phone hater
from Des plaines I'll
I hate this phone. The buttons are too close to each other. It has a mind of its own. It does stuff when it hasn't been prompted. Volume is too low. Does not handle international calls well. Getting a different one with less technology.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, July 27, 2023
Hi there, we appreciate your feedback on your Samsung Galaxy A54. We would be more than happy to help you troubleshoot the software of your device. We have available the full product manual, and the Samsung Support Team to help you one on one with your device. With regards to the activity that you are not attempting to perform, the first step would be to ensure you don't have the touch sensitivity enabled on your device. In your settings app under display you can double check this feature. We appreciate you being a Samsung customer, and we are here to help you love your device. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Not as expected
on July 25, 2023
Posted by: Loyal2long
Expertise:Intermediate
By far the worst Samsung phone I have ever spent money on. The camera is not as advertised. The Galaxy S7 was so so much better and have regretted changing to the A54 since my purchase. What a waste of money and time!
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, July 27, 2023
Hey there Loyal2long, we appreciate you taking time out of your day to share your thoughts with us about your Samsung Galaxy A54. We completely understand new devices can with a learning curve and we would be more than happy to help you with your device. With regards to the camera of your device without knowing what difficulties you are experiencing we have included links to articles about the focus of your camera and other generic difficulties with your device's camera. We have also included a link to the full product manual of your device and the Samsung Support Team for additional assistance with your device if you would like. Thank you for being a loyal Samsung customer. -Elizabeth
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Crispy clear pic's
on July 25, 2023
Posted by: Pepsigurl
It looks like it picks up all the details in the scenery, which I really like and need. The pictures are very crisp and clear also clean! Love it♡!
Written by a customer while visiting Samsung US