Customer reviews from Samsung US
Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Average customer rating
4.6
(2,668 Reviews)
Rating breakdown 2,668 reviews
5 Stars
1,852
4 Stars
636
3 Stars
123
2 Stars
33
1 Star
24
75%of customers recommend this product.
(
52 out of
69)
Customer Reviews for Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Customer Rating
3
Samsung A54 phone
on March 9, 2025
Posted by: Shortymac45
[This review was collected as part of a promotion.] The A54 has been a bit of a let down . The Samsung Fold 4 was a bigger let down. I had to switch from 512 gbs to 128 gbs. I added a 256 gb memory card but it doesn't help. You have to manually switch apps . The internal memory is always full.
Value
3
Response from Samsung USBy R&R, March 11, 2025
Hey Shortymac45,
Thank you for sharing your feedback on your Galaxy A54 5G. Your feedback gives us a better understanding of how our users interact with their devices and gives us a better understanding as we continuously bring new innovations and options. Clearing our device memory can be done simply from Settings, swiping to, and tapping Device Care. Tap Memory, and then tap Clean now to free up memory by stopping background apps. If you'd like to keep certain apps running in the background, you can tap Excluded apps and add your preferred apps to the list so they do not get closed when you use this feature. On your device, you have additional options, such as virtual memory. You can choose more virtual memory to allow more apps to stay open in the background. If this sounds like a beneficial option, you can learn more about RAM Plus in the article below. Thank you for your review. We appreciate you choosing Samsung!
-Ty
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your feedback on your Galaxy A54 5G. Your feedback gives us a better understanding of how our users interact with their devices and gives us a better understanding as we continuously bring new innovations and options. Clearing our device memory can be done simply from Settings, swiping to, and tapping Device Care. Tap Memory, and then tap Clean now to free up memory by stopping background apps. If you'd like to keep certain apps running in the background, you can tap Excluded apps and add your preferred apps to the list so they do not get closed when you use this feature. On your device, you have additional options, such as virtual memory. You can choose more virtual memory to allow more apps to stay open in the background. If this sounds like a beneficial option, you can learn more about RAM Plus in the article below. Thank you for your review. We appreciate you choosing Samsung!
-Ty
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
This product is okay.
on March 17, 2025
Posted by: FoxyMa92
[This review was collected as part of a promotion.] Everything about this device is pretty good. I first had the Galaxy A51 and fell in love with it. But it supposedly became outdated and I had to get a new phone. What would me on the A51 was the incredible camera it had. Which is my whole reason for going with the A54 for the new phone. I thought the camera would be just as spectacular as the A51 if not better but I was wrong. The camera sucks! Not impressed at all. It's a bummer honestly 😕
Value
3
Response from Samsung USBy R&R, March 19, 2025
Hey FoxyMa92,
Thank you for letting us know how it is going with your Galaxy A54 5G! It is a bummer when our favorite devices run out of power and can no longer receive updates. Even better, you can upgrade to our Galaxy A Series's redesigned and refined version. When it comes to your camera, you are equipped with the best of the best. With the 50MP main camera, you are able to snap the best shots; it's just a matter of setting up your camera modes to your liking. You can use the settings menu to configure your camera's settings. Swipe up from the bottom of your device's screen to access the Apps menu, then open the Camera app. Tap the Settings icon in the top left corner of the screen, or tap the Quick Controls icon (the four dots) below the viewfinder, then tap the Settings icon. For more information about how to set up your device's camera, please check out the article below, "Camera modes and settings on Galaxy phones and tablets." Thank you for reaching out and sharing your experience. We thank you for choosing Samsung!
-Ty
Camera modes and settings on Galaxy phones and tablets
https://www.samsung.com/us/support/answer/ANS10001353/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for letting us know how it is going with your Galaxy A54 5G! It is a bummer when our favorite devices run out of power and can no longer receive updates. Even better, you can upgrade to our Galaxy A Series's redesigned and refined version. When it comes to your camera, you are equipped with the best of the best. With the 50MP main camera, you are able to snap the best shots; it's just a matter of setting up your camera modes to your liking. You can use the settings menu to configure your camera's settings. Swipe up from the bottom of your device's screen to access the Apps menu, then open the Camera app. Tap the Settings icon in the top left corner of the screen, or tap the Quick Controls icon (the four dots) below the viewfinder, then tap the Settings icon. For more information about how to set up your device's camera, please check out the article below, "Camera modes and settings on Galaxy phones and tablets." Thank you for reaching out and sharing your experience. We thank you for choosing Samsung!
-Ty
Camera modes and settings on Galaxy phones and tablets
https://www.samsung.com/us/support/answer/ANS10001353/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
A54 5g
on September 8, 2023
Posted by: BobA54
from Easton, PA
Expertise:Expert
I just received my Samsung Galazy A54 5g phone. My main feature is the camera quality photos. Wow! This phone knocks it out of the park.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Best bang for the buck.
on November 13, 2023
Posted by: A54cHu
[This review was collected as part of a promotion.] It's most definitely not a powerhouse but for the price it's not gonna be beat. I went with this cheaper more budget friendly option purely because it has expandable storage. I hate that all the new flagships no longer have sd card slots.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Tricky device to set up
on July 13, 2023
Posted by: Mad Hatter
I just bought one of these and half my stuff on old S9 did not transfer over. Facebook, and you tube. This really sucked and almost got rid of this and go back to S9 with no volume anymore and needed charging all the time. Still not happy with this phone.
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, July 18, 2023
Hey Mad Hatter, thank you for taking time to share your thoughts with us about your new Samsung Galaxy A54 5G. We understand how frustrating it can be to your daily life to not have all of your data. Without knowing what steps you have taken or how the data was transferred our recommendation would be to reach out to the Samsung Support Team, linked below for your convenience, to help with what options are available to you. We appreciate you being a Samsung customer, and look forward to assisting you further. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Mid-Range Device
on June 1, 2023
Posted by: KissMyFlapjack
I love the A-series of phones since they have lots of the same features at the flagships (minus a few, obviously) and always at an affordable price. The A-series also still comes with microSD support! The A54 has a premium glass back, eSim support, camera upgrade, and the usual 120mHz refresh rate for ultra smooth scrolling.
The Verizon model is more expensive than the unlocked one due to this being compatible with Verizon's Ultrawide network, with additional mmWave antennas that the other one does not include. And the soeeds you get if you are in one of those areas are mind blowing and worth the extra cost.
Highly recommended!
Written by a customer while visiting Samsung US
Customer Rating
4
Love my phone!
on April 27, 2023
Posted by: Mellogrrl65
[This review was collected as part of a promotion.] I just bought this phone, I had a Motorola and it gave me so many problems. I love the camera, pictures are sharp and clear.
The programs they offer are helpful and there are so many to choose from. I want to get the 23 Ultra when I can. This is the perfect length and width for me to carry around.
OK, I have to go and play with my new phone now. Yay!!
Written by a customer while visiting Samsung US
Customer Rating
5
Great features!
on May 7, 2023
Posted by: CKandG
from Boise, ID
Expertise:Intermediate
I recieced this two days ago. Amazing so far! Far better than A10e...worse phone I ever had. Had it until I was able to upgrade. A54 has higher resolution which can clearly see the screen and so many features.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US