Customer reviews from Samsung US
Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Average customer rating
4.6
(2,669 Reviews)
Rating breakdown 2,669 reviews
5 Stars
1,853
4 Stars
636
3 Stars
123
2 Stars
33
1 Star
24
75%of customers recommend this product.
(
52 out of
69)
Customer Reviews for Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Customer Rating
4
Good space a
on February 11, 2025
Posted by: Cubstrucker
[This review was collected as part of a promotion.] Work using the maps features and camera to send emails
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product is great
on February 11, 2025
Posted by: Queenb
[This review was collected as part of a promotion.] The device is great for videos and gameplay also it's great for music
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I've had this phone for 3 years with 0 complaints
on February 11, 2025
Posted by: Swagatha
[This review was collected as part of a promotion.] Extremely durable. The easy navigation is life changing. Screen is perfect for everyday use and entertainment
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has been reliable
on February 11, 2025
Posted by: Mrcheese009
[This review was collected as part of a promotion.] Of all of the phones that I have had this one has lastest the longest. Most of the the time after one year my phone start glitching and slowing down. This phone shows no signs of slowing down
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Its an ok phone
on February 11, 2025
Posted by: MajorPayne88
[This review was collected as part of a promotion.] Computing power is 4/10
Battery is 2/10
Camera 2/10.
Battery is 2/10
Camera 2/10.
Value
3
Response from Samsung USBy R&R, February 16, 2025
Hi There MajorPayne88,
Thank you for sharing your thoughts on the Galaxy A54 5G! We appreciate your feedback and are glad to hear that you've explored its features. The Galaxy A54 5G is powered by an Octa-Core processor, ensuring an impressive performance with virtually lag-free 5G connectivity. The battery life has also been extended, featuring a long-lasting 5,000mAh battery with Super Fast Charging, keeping you powered throughout the day. The incredible camera of the Galaxy A54 5G makes capturing brilliant images effortless, thanks to features like Single Take and Optical Image Stabilization (OIS). Additionally, Nightography ensures that your content remains bright and clear, even in low-light conditions. Thank you again for sharing your experience, and we appreciate your choice in Samsung!
-Ty
Samsung Support
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Thank you for sharing your thoughts on the Galaxy A54 5G! We appreciate your feedback and are glad to hear that you've explored its features. The Galaxy A54 5G is powered by an Octa-Core processor, ensuring an impressive performance with virtually lag-free 5G connectivity. The battery life has also been extended, featuring a long-lasting 5,000mAh battery with Super Fast Charging, keeping you powered throughout the day. The incredible camera of the Galaxy A54 5G makes capturing brilliant images effortless, thanks to features like Single Take and Optical Image Stabilization (OIS). Additionally, Nightography ensures that your content remains bright and clear, even in low-light conditions. Thank you again for sharing your experience, and we appreciate your choice in Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I've never had any issues
on February 11, 2025
Posted by: Juliorod
[This review was collected as part of a promotion.] I love the fact that Galaxy is great with all Apts
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
great low end phone
on February 11, 2025
Posted by: squid74
[This review was collected as part of a promotion.] This is a great phone for everyday use. It can do all the basic stuff and a bit more. The camera is good for the price point.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Not a great phone
on February 11, 2025
Posted by: Rick1988
[This review was collected as part of a promotion.] I have always had an S series but decided to save some money with this phone.
Apparent you get what you pay for.
I drop calls constantly, the bandwidth is bad unless on wifi.
Value
2
Response from Samsung USBy R&R, February 17, 2025
Hi Rick1988,
Your feedback on your thoughts regarding your Galaxy A54 5G is much appreciated, and we value the time you have taken to share with us. We can understand it can be frustrating when you are on a call, and you are talking, then the “Hello…hello?...” happens. There may be different reasons this happens, and it may be due to your network. As a suggestion, contact your service provider to see how their coverage is in your area. That’s a start. One thing that may help a lot is resetting your network settings. It’s important to note that resetting your network settings will remove all Bluetooth pairings and stored Wi-Fi networks. Open Settings and then tap General management. Tap Reset, and then tap Reset network settings. Tap Reset settings. You will prompted to enter your PIN or password to continue if you have one set. Finally, tap Reset. You can now test your mobile connection. This is a troubleshooting step that may assist with keeping your calls connected, possibly. We encourage you to contact your service provider first and let this be a last resort option. Your feedback means a lot to us. Thank you for being a part of the Samsung family.
-Ty
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Your feedback on your thoughts regarding your Galaxy A54 5G is much appreciated, and we value the time you have taken to share with us. We can understand it can be frustrating when you are on a call, and you are talking, then the “Hello…hello?...” happens. There may be different reasons this happens, and it may be due to your network. As a suggestion, contact your service provider to see how their coverage is in your area. That’s a start. One thing that may help a lot is resetting your network settings. It’s important to note that resetting your network settings will remove all Bluetooth pairings and stored Wi-Fi networks. Open Settings and then tap General management. Tap Reset, and then tap Reset network settings. Tap Reset settings. You will prompted to enter your PIN or password to continue if you have one set. Finally, tap Reset. You can now test your mobile connection. This is a troubleshooting step that may assist with keeping your calls connected, possibly. We encourage you to contact your service provider first and let this be a last resort option. Your feedback means a lot to us. Thank you for being a part of the Samsung family.
-Ty
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US