Customer reviews from Samsung US
Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Average customer rating
4.6
(2,669 Reviews)
Rating breakdown 2,669 reviews
5 Stars
1,853
4 Stars
636
3 Stars
123
2 Stars
33
1 Star
24
75%of customers recommend this product.
(
52 out of
69)
Customer Reviews for Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Customer Rating
5
Best mid-Tiar phone
on February 11, 2025
Posted by: Patrick
[This review was collected as part of a promotion.] Low price as I don't deal with major phone companies, heavy on memory to do anything I need it to do, it's the best phone I have had, and it goes great with my samsung watch and ear buds and tv
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on February 11, 2025
Posted by: Starlight90
[This review was collected as part of a promotion.] I can easily find what I'm looking for and do what I need to get done. And even at my age it's not too difficult to figure things out. Would recommend this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone I wish the volume was a little louder.
on February 11, 2025
Posted by: GmoneyT
[This review was collected as part of a promotion.] I was an LG person and then had to switch to Samsung I wasn't happy but my experience with this phone has changed I like all the extras and it is similar to my phone I just wish it was louder and more clear on phone calls.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Device no good
on February 11, 2025
Posted by: Chahma77
[This review was collected as part of a promotion.] I love samsung but I'm disappointed for this devic
Value
3
Response from Samsung USBy R&R, February 13, 2025
We are thrilled to hear from you, Chahma77, and we appreciate you sharing your thoughts on the Galaxy A54 5G. Thank you for your support of Samsung. The Galaxy A54 5G is designed to provide a reliable experience, and we continually strive to enhance our technology to meet the needs of our users. With its improved processor, which helps extend battery life, you can truly make your device your own. We value your feedback as we are always looking for ways to exceed your expectations. Thank you for reaching out and for being an important part of the Samsung Team!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Decent phone but too many connection issues
on February 11, 2025
Posted by: KyleEze
[This review was collected as part of a promotion.] There's so many great things about this phone but the connection issues make it so much worse. It constantly loses connection to networks, both Wi-Fi and cellular and sometimes will not reconnect for an extended time leaving you without any way to contact anyone.
Value
2
Response from Samsung USBy R&R, February 13, 2025
Hey KyleEze,
It's great to hear from you! Thank you for updating us on your Galaxy A54 5G. The connectivity you're experiencing could have several reasons. For Wi-Fi, ensure that your device is not too far from the router to maintain a strong signal. Resetting your mobile network settings may also help improve your connection. Please note that this will remove all Bluetooth pairings and Wi-Fi networks, but it can help re-establish connectivity.
To reset your network settings, follow these steps:
1. Open **Settings**.
2. Tap on **General management**.
3. Select **Reset**, then tap **Reset network settings**.
4. Tap **Reset settings**. If you have a PIN or password set, you will be prompted to enter it.
5. Finally, tap **Reset**.
After doing this, you can test your mobile connection. For more information on resolving mobile network connection on Samsung phones or tablets, we have resources available below. If you need further assistance, please contact our Samsung Support Team for troubleshooting options.
Thank you for sharing your experience with us; it means a lot. We are grateful to have you as part of the Samsung community!
-Ty
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
It's great to hear from you! Thank you for updating us on your Galaxy A54 5G. The connectivity you're experiencing could have several reasons. For Wi-Fi, ensure that your device is not too far from the router to maintain a strong signal. Resetting your mobile network settings may also help improve your connection. Please note that this will remove all Bluetooth pairings and Wi-Fi networks, but it can help re-establish connectivity.
To reset your network settings, follow these steps:
1. Open **Settings**.
2. Tap on **General management**.
3. Select **Reset**, then tap **Reset network settings**.
4. Tap **Reset settings**. If you have a PIN or password set, you will be prompted to enter it.
5. Finally, tap **Reset**.
After doing this, you can test your mobile connection. For more information on resolving mobile network connection on Samsung phones or tablets, we have resources available below. If you need further assistance, please contact our Samsung Support Team for troubleshooting options.
Thank you for sharing your experience with us; it means a lot. We are grateful to have you as part of the Samsung community!
-Ty
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
It has been a great tool for 2+ years
on February 11, 2025
Posted by: Philsphone
[This review was collected as part of a promotion.] So far my a54 5G has performed flawlessly it's my second one this one is the 128 GB version and it operates between apps without any problems whatsoever even while I'm on the phone however it is not the easiest to merge two telephone calls together and I don't understand why but all in all I have enjoyed my 5G a54
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The product has great features for price
on February 11, 2025
Posted by: Justinaclark17
[This review was collected as part of a promotion.] Great features such as NFC wallet and others works fine speed is not an issue and camera is great however the phone is not very durable with the plastic design. And breaks albends easily
Value
3
Response from Samsung USBy R&R, February 13, 2025
We appreciate hearing from users like you, BobInOhio, and we love learning how our customers are using their devices. We understand that the update to the Galaxy S25 Ultra S Pen may have come as a surprise. However, rest assured that while we made changes, we have provided enhancements as well. Many of the camera features you’ve enjoyed with your S Pen in previous versions can now be accessed using voice commands or other methods. There are also Air commands available for added functionality. For detailed instructions on how to customize your camera settings, please refer to your User Manual. As a content creator, you will likely appreciate the new Audio Eraser feature on the Galaxy S25 Ultra. We truly value your feedback, and we thank you for your continued loyalty to Samsung.
-Ty
Manuals & Software | Official Samsung Support US
https://www.samsung.com/us/support/downloads/?model=N0061632&modelCode=SM-S938UZTFATT
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
-Ty
Manuals & Software | Official Samsung Support US
https://www.samsung.com/us/support/downloads/?model=N0061632&modelCode=SM-S938UZTFATT
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
No other manufacturer's phones come close.
on February 11, 2025
Posted by: Squirrel69
[This review was collected as part of a promotion.] This is the first Samsung Galaxy phone that I have ever owned. I have owned other different manufacturer's phones in the past, but none of them can compare to my Samsung Galaxy A54 5G. It's speed, the seamless transitioning smoothness between apps along with Knoxx security are above reproach.
The next time you're in need of a new cell phone, I highly recommend the Samsung Galaxy A54 5G or, depending on what you are looking for in a cellphone , you can't go wrong with the Samsung Galaxy series.
The next time you're in need of a new cell phone, I highly recommend the Samsung Galaxy A54 5G or, depending on what you are looking for in a cellphone , you can't go wrong with the Samsung Galaxy series.
Value
5
Written by a customer while visiting Samsung US