Customer reviews from Samsung US
Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Average customer rating
4.6
(2,669 Reviews)
Rating breakdown 2,669 reviews
5 Stars
1,853
4 Stars
636
3 Stars
123
2 Stars
33
1 Star
24
75%of customers recommend this product.
(
52 out of
69)
Customer Reviews for Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Customer Rating
5
An affordable flagship phone.
on February 11, 2025
Posted by: Chochochocolate
[This review was collected as part of a promotion.] I love my Samsug Galaxy A54 5G. It has all the features of a flagship phone with an affordable price. It works great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Simple phone
on February 11, 2025
Posted by: Arter720968
[This review was collected as part of a promotion.] I've had the phone for about 4 months been working properly and I play racing games with no problems. Wifi to phone service works well too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great space for storage
on February 11, 2025
Posted by: TeaDrinker9000
[This review was collected as part of a promotion.] The Samsung A54 5G is very good at being fast, reliable, sensible, and just an overall awesome phone. I have always loved samsung products, I have had this phone for 2 years almost and it has great sound, it is very easy to use, everything is labeled well in the system settings application, and I have never had any huge problems with it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It has great quality and love the new ai features
on February 11, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I love the new ai features, it makes my reasearch way easier and its to good for the price. Whenever i wanna know about something my phone does it really quick and whenever my health its in danger my phone tells me
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Solid performance but heat and battery drain issue
on February 11, 2025
Posted by: SocialStrawberry
[This review was collected as part of a promotion.] I've had the Samsung A54 5G for about a year, and while it's been a decent phone overall, there are a few things to note.
First off. , it's great for everyday tasks - streaming gaming, work and personal use but it does have some downsides. The phone can get pretty hot after extended use, especially when I'm streaming or gaming for a while. I've also noticed the battery drains quickly., so I'm often charging it midday if I've been using it heavily. As for the features, they're nice, but they don't really make a huge difference in my day to day routines. It's definitely a solid mid-range option, but the performance issues with heat and battery life are worth considering if you use your phone alot during the day.
First off. , it's great for everyday tasks - streaming gaming, work and personal use but it does have some downsides. The phone can get pretty hot after extended use, especially when I'm streaming or gaming for a while. I've also noticed the battery drains quickly., so I'm often charging it midday if I've been using it heavily. As for the features, they're nice, but they don't really make a huge difference in my day to day routines. It's definitely a solid mid-range option, but the performance issues with heat and battery life are worth considering if you use your phone alot during the day.
Value
3
Response from Samsung USBy R&R, February 13, 2025
Hello Social Strawberry,
It’s fantastic that you’ve had your Galaxy A54 5G for about a year now! It’s awesome to hear that it supports your daily tasks, from streaming and gaming to work. Samsung continually updates its technology to ensure smooth and efficient performance, and the A54 5G is designed to keep up with an active lifestyle. Maintaining a good temperature for your device is essential for optimal usage. Overheating can occur due to several factors, such as using graphics-intensive applications (like games and navigation apps) for extended periods. Streaming and gaming for long durations can significantly drain your phone’s processing power. To help prevent your phone from overheating and to regulate battery life, consider these tips: Use a Samsung-approved charger and USB cable for charging. Keep your device's software and applications updated to the latest versions. If your device becomes too warm to touch, contact Samsung support. The article linked below provides more information on managing your device’s temperature. Thank you for sharing your experience and for being a valued part of the Samsung community!
-Ty
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
It’s fantastic that you’ve had your Galaxy A54 5G for about a year now! It’s awesome to hear that it supports your daily tasks, from streaming and gaming to work. Samsung continually updates its technology to ensure smooth and efficient performance, and the A54 5G is designed to keep up with an active lifestyle. Maintaining a good temperature for your device is essential for optimal usage. Overheating can occur due to several factors, such as using graphics-intensive applications (like games and navigation apps) for extended periods. Streaming and gaming for long durations can significantly drain your phone’s processing power. To help prevent your phone from overheating and to regulate battery life, consider these tips: Use a Samsung-approved charger and USB cable for charging. Keep your device's software and applications updated to the latest versions. If your device becomes too warm to touch, contact Samsung support. The article linked below provides more information on managing your device’s temperature. Thank you for sharing your experience and for being a valued part of the Samsung community!
-Ty
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Phone is really functional
on February 11, 2025
Posted by: Erikjas
[This review was collected as part of a promotion.] It was a seamless transition from my other Samsung to this one. Love the features and the quickness of which it turns on and loads. Awesome screen and touching presence. Loved the way that the interacts with my touch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on February 11, 2025
Posted by: TechHead
[This review was collected as part of a promotion.] I've had zero problems with this phone and hope to move up to the S24 Ultra. But this phone has been fantastic and terrific pictures as well. I have zero complaints...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's the best product out there
on February 11, 2025
Posted by: Done20242425
[This review was collected as part of a promotion.] I love it as it's easy to use and the updates are super easy.
Value
5
Written by a customer while visiting Samsung US