Customer reviews from Samsung US
Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Average customer rating
4.6
(2,668 Reviews)
Rating breakdown 2,668 reviews
5 Stars
1,852
4 Stars
636
3 Stars
123
2 Stars
33
1 Star
24
75%of customers recommend this product.
(
52 out of
69)
Customer Reviews for Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Customer Rating
5
I love my A54 5G!
on February 11, 2025
Posted by: Galaxylover7
[This review was collected as part of a promotion.] This phone is amazing. The color and clarity of websites and photos is awesome. And the smooth seamless actions across apps makes this phone so easy to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It get very Hot. And it's freezes a lot
on February 11, 2025
Posted by: Esmeralda
[This review was collected as part of a promotion.] It discharges very fast. And it gets hot when you have it next to your ear. And now it's freezing.
Value
3
Response from Samsung USBy R&R, February 13, 2025
Hello Esmeralda,
Thank you for sharing your thoughts on the Galaxy A54 5G. We appreciate your feedback and understand that a smooth and efficient experience is essential for staying connected. The A54 5G is designed to deliver reliable performance, and Samsung is continually working to enhance user satisfaction through updates and optimizations. To improve the performance of your device, we recommend ensuring that it is up to date. Applications running in the background may cause your device to heat up. If applicable, please turn off Wi-Fi, GPS, and Bluetooth when you're not using them. Lowering the device's screen brightness and deleting unused or unnecessary files and apps can also help. For more information on ways to cool down your device and address issues with freezing, please see the links provided below. If you need further assistance, don't hesitate to contact the Samsung Support Team for more details. Thank you for reaching out, and we appreciate your choice of Samsung!
-Ty
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10000736/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A54 5G. We appreciate your feedback and understand that a smooth and efficient experience is essential for staying connected. The A54 5G is designed to deliver reliable performance, and Samsung is continually working to enhance user satisfaction through updates and optimizations. To improve the performance of your device, we recommend ensuring that it is up to date. Applications running in the background may cause your device to heat up. If applicable, please turn off Wi-Fi, GPS, and Bluetooth when you're not using them. Lowering the device's screen brightness and deleting unused or unnecessary files and apps can also help. For more information on ways to cool down your device and address issues with freezing, please see the links provided below. If you need further assistance, don't hesitate to contact the Samsung Support Team for more details. Thank you for reaching out, and we appreciate your choice of Samsung!
-Ty
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10000736/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
So far good phone to bad they discontinued
on February 11, 2025
Posted by: F351cj
[This review was collected as part of a promotion.] As mentioned in the title has been a great phone but was told a discontinued. When try to buy a second one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone it's s nice size very fast
on February 11, 2025
Posted by: Deeg88
[This review was collected as part of a promotion.] Honestly one of the best Samsung phones I've ever own personally I think the phone has some great features you know the size of it's nice the charging on it is very nice very simple to use I can play a lot of games and I have a lot of storage and like I said the screen being bigger is best for watching videos on YouTube and Netflix
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Value for money
on February 11, 2025
Posted by: Sarah11
[This review was collected as part of a promotion.] Hi
Value for money is great.
It's not perfect but I like it.
Camera is nice and awesome.
Recording things something has issues.
Overall excellent value for money compared to newer phones.
It's not perfect but I like it.
Camera is nice and awesome.
Recording things something has issues.
Overall excellent value for money compared to newer phones.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on February 11, 2025
Posted by: Jlccountrygirl
[This review was collected as part of a promotion.] I have drop my phone many of times but it's never broke and so far this is the best phone I have had
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is durable
on February 11, 2025
Posted by: Aceypooh
[This review was collected as part of a promotion.] The camera on it is amazing. I like the accessibility of the menu. It's easy to navigate and the screen is a great size.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Its pretty cool
on February 11, 2025
Posted by: Notandrew
[This review was collected as part of a promotion.] I like how it feels in my hand
Switching from my old phone the new one was really easy
Switching from my old phone the new one was really easy
Value
5
Written by a customer while visiting Samsung US