Customer reviews from Samsung US
Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Average customer rating
4.6
(2,667 Reviews)
Rating breakdown 2,667 reviews
5 Stars
1,851
4 Stars
636
3 Stars
123
2 Stars
33
1 Star
24
75%of customers recommend this product.
(
52 out of
69)
Customer Reviews for Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Customer Rating
2
Decent, but Disappointed
on November 13, 2023
Posted by: Tlp1019
Expertise:Intermediate
I've had this phone for about 2 months now, I had an S10 before this for the past 4 years. Here are my thoughts.
The Good: Battery life is incredible, lasts me 2 days at a minimum. Camera quality is a definite increase from the S10. Size of the phone is nice. 120hz display is a noticeable upgrade.
The Good: Battery life is incredible, lasts me 2 days at a minimum. Camera quality is a definite increase from the S10. Size of the phone is nice. 120hz display is a noticeable upgrade.
The Bad: Slow. Very slow. I know this phone isn't the flagship model, but I figured upgrading by 4 years would not bring me back in time but I was wrong. I do not play any games on my phone. I use it for Google searches, scrolling Instagram, taking pictures, calculator, not much.. so the speed shouldn't be a big deal, right? Well, this thing feels a 3g phone in the middle of nowhere... even in the middle of town with full signal this phone sometimes won't even load a Google search. It won't load Maps when I need it, and quite honestly has been very disappointing. It's not just the network that is slow either. Taking photos with the flash takes way too long to process and take. It's ridiculous. I was really hoping this was going to be a good phone since it has the ability to add an SD and is much cheaper than than the S23 but I was wrong. I expected more from Samsung.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
2
Response from Samsung USBy Social Commerce, November 23, 2023
Hey there Tlp1019, thank you for sharing your thoughts with us about your Samsung Galaxy A54. We would love to help you with the speed of your device. In your settings you can adjust to a higher refresh rate. In your settings app, under display, and motion smoothness we recommend adjusting from standard to adaptive. This will help with the refresh rate and speed up your searching. We have also included a link to the Samsung Support Team if you have questions or this does not resolve your difficulty. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great features!!
on November 13, 2023
Posted by: jaybull10
[This review was collected as part of a promotion.] This phone is very easy to use. The camera is really good and the pictures come out amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Not a bad phone.
on November 13, 2023
Posted by: Azmad66
[This review was collected as part of a promotion.] It works well. Not as many sensors as the A52 5g according to the comparisons i observed.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent device !
on November 13, 2023
Posted by: CurbsideTech
[This review was collected as part of a promotion.] The Samsung A54 performs above its class. I was able to use all the apps and games and multitask without any issues. Includes fast charge and water resistance. 6gb ram and fast processor.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Overall it's a great phone
on November 13, 2023
Posted by: LOVETOGAME
[This review was collected as part of a promotion.] I use it for watching videos and playing games and playing with my pictures. I love all the features it had for adding stuff to your pictures. It had great video streaming capabilities. I love the picture quality of playing games
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Phone is OK, not great.
on November 13, 2023
Posted by: Dontlikethisphone
[This review was collected as part of a promotion.] The phone needs constant rebooting, sometimes it just reboots on its own. The Bluetooth just stops working and I have to reboot the phone. It constantly drops calls and calls go directly to voice mail
Value
2
Response from Samsung USBy Social Commerce, November 23, 2023
Hello there, thank you for sharing your thoughts with us about your Samsung Galaxy A54. We would be thrilled to help you troubleshoot any difficulty you are experiencing and work with you on warranty that covers a one year period. We have provided a link to the Samsung Support Team and the warranty information to help you ensure your device is functioning as intended. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Best bang for the buck.
on November 13, 2023
Posted by: A54cHu
[This review was collected as part of a promotion.] It's most definitely not a powerhouse but for the price it's not gonna be beat. I went with this cheaper more budget friendly option purely because it has expandable storage. I hate that all the new flagships no longer have sd card slots.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best smartphone on the range of price
on November 13, 2023
Posted by: Onthewave
[This review was collected as part of a promotion.] Mostly I use this device for social media, take pics and video. Great quality, no lags, camera is fast and very good.
Only thing I have to say is a bit of overheating. Nothing too bad.
Value
5
Written by a customer while visiting Samsung US