Customer reviews from Samsung US
Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Average customer rating
4.6
(2,669 Reviews)
Rating breakdown 2,669 reviews
5 Stars
1,853
4 Stars
636
3 Stars
123
2 Stars
33
1 Star
24
75%of customers recommend this product.
(
52 out of
69)
Customer Reviews for Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Customer Rating
2
Pros & Cons
on November 29, 2024
Posted by: Prismheart
Having bought the Samsung A54 Galaxy new a year ago, the pros would be the battery's longevity & movability, the phone's durability, large screen, & unlocked status. Some of the cons are, I've spent more time deleting bloatware & fixing setting preferences, than I've used it. Twice, I woke up in the morning to find my contact list gone, poof, wiped out. Despite every effort I choose when to update, it does it anyway while I'm sleeping; thereby, reversing my setting preferences, again! The default camera creates & embeds monstrous figures & faces into my scenic photos, distorts all perspective ridiculouly with the worst fish-eye lens, & it messes with my volumn settings regularly, making me miss calls & texts. It doesn't save or alert me of missed calls or messages after losing & regaining wifi, & there's no space to text in the message app, just a 1"w x 1/2" h window, wasting screen space & time.
If anyone knows how to get around these issues, please tell me!
If anyone knows how to get around these issues, please tell me!
Response from Samsung USBy Social Commerce, December 2, 2024
Hi there Prismheart,
Thanks for taking the time to review your Samsung Galaxy A54. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Software updates are like oil changes and tune-ups for your phone or tablets - they keep things running smoothly. They also help improve the user interface, enhance security, and remove minor bugs. We recommend updating the software whenever a new version is available so you can make sure your device stays in tip-top shape. We would be more than happy to assist you with what you may be experiencing with your device, however, we need more details regarding what may be occurring before we can do so. Feel free to reach out to Samsung Support for further assistance and/or help with troubleshooting your device. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
Thanks for taking the time to review your Samsung Galaxy A54. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Software updates are like oil changes and tune-ups for your phone or tablets - they keep things running smoothly. They also help improve the user interface, enhance security, and remove minor bugs. We recommend updating the software whenever a new version is available so you can make sure your device stays in tip-top shape. We would be more than happy to assist you with what you may be experiencing with your device, however, we need more details regarding what may be occurring before we can do so. Feel free to reach out to Samsung Support for further assistance and/or help with troubleshooting your device. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on January 16, 2025
Posted by: Trmn8r67
from Ypsilanti, MI
Expertise:Expert
I bought this phone a year and a half ago. FANTASTIC PHONE! No problems and is as fast as my friends S23!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 17, 2025
Hi Trmn8r67,
Thank you for sharing your amazing experience with the Galaxy A54 5G! It’s always exciting to hear the phone has continued to perform fantastically even after a year and a half, keeping up with your expectations and even rivaling your friend’s Galaxy S23. Exceeding your expectations is always our goal and we appreciate your kind words and for reaching out. Thank you for being a part of the Samsung team!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your amazing experience with the Galaxy A54 5G! It’s always exciting to hear the phone has continued to perform fantastically even after a year and a half, keeping up with your expectations and even rivaling your friend’s Galaxy S23. Exceeding your expectations is always our goal and we appreciate your kind words and for reaching out. Thank you for being a part of the Samsung team!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
I've had this phone for over 3 years. It's OK!
on February 7, 2025
Posted by: toomty
[This review was collected as part of a promotion.] I didn't cost alot! It does everything well. I'm simple I don't need a lot!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I really love my galaxy
on February 8, 2025
Posted by: Elbellaco
[This review was collected as part of a promotion.] I used my samsung galaxy to do what ever I want for evriting i really love my galaxy i would never change my galaxy for nothing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Seamless actions on Now Brief and Audio Eraser ap
on February 8, 2025
Posted by: Moon1977
[This review was collected as part of a promotion.] The Galaxy A54 5g phone is very user friendly. Each app basically walks you through the entire set up process as needed. Seamless actions across apps,” “Now Brief,” and “Audio Eraser” . Great Phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing features and a. Great ca
on February 8, 2025
Posted by: Ash1013
[This review was collected as part of a promotion.] Seamless actions across apps. Fantastic split screen feature
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A great camera, big screen, lots of storage,
on February 8, 2025
Posted by: Kennedy
[This review was collected as part of a promotion.] Love this phone and all the features. The camera and hands free talk to text are my favorites.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The A54 is a great phone.
on February 9, 2025
Posted by: 1forfun
[This review was collected as part of a promotion.] I use my phone for calls 📞 , music on YouTube, Google, and other forms of communication. Also news and TV.
Value
5
Written by a customer while visiting Samsung US