Customer reviews from Samsung US
Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Average customer rating
4.6
(2,668 Reviews)
Rating breakdown 2,668 reviews
5 Stars
1,852
4 Stars
636
3 Stars
123
2 Stars
33
1 Star
24
75%of customers recommend this product.
(
52 out of
69)
Customer Reviews for Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Customer Rating
5
ohhh yea uhh HuH
on November 9, 2024
Posted by: j1Danger
[This review was collected as part of a promotion.] I've never Yet had a better product til I'm able to purchase my own personal Samsung Galaxy s24 ultra 1 terabyte
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Always circling back
on November 9, 2024
Posted by: Sunami
[This review was collected as part of a promotion.] So I have always been back and forth on brands when it comes to my cell phones. I always manage though to circle back to Samsung. I switched from a lesser known brand phone to a Samsung A54 5G and couldn't be happier with the switch. I love the camera quality and the phone is exactly what I need. Finally a phone that doesn't cost a fortune but still meets all my daily life needs while using a super simple interface.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The A series is a great series of phones.
on November 11, 2024
Posted by: RANDEYE
[This review was collected as part of a promotion.] I didn't understand paying car prices for a phone. So the sales lady showed me the A54. It has almost everything that an S series has. Except maybe wireless charging. But for us older generations, switching to the A series was a great decision for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great top tier budget phone
on November 11, 2024
Posted by: Kodaman96
[This review was collected as part of a promotion.] Great overall phone. Camera is great and picture quality is phenomenal. I watch Netflix and play games with no buffering or any problems
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not horrible but can definitely be improved
on November 11, 2024
Posted by: Galaxyuser
[This review was collected as part of a promotion.] This product buffers and glitches a lot especially when operating it after being inactive for a few hours. The typing on it also has delays sometimes.
Value
3
Response from Samsung USBy Social Commerce, November 12, 2024
Salutations GalaxyUser,
Thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy A54. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your Galaxy device’s touchscreen is frozen or does not respond to touch, it doesn't necessarily mean something is wrong with your device. It could be something as simple as a faulty app. Please take a moment to review, "Galaxy phone or tablet's screen is frozen or responds too slowly" and "Touchscreen issues on a Galaxy phone or tablet" to help resolve what you may be experiencing with your device. If you have any questions for us afterward or if you would like any further assistance, please do not hesitate to contact Samsung Support at your leisure. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshoot/TSG10001529/
https://www.samsung.com/us/support/troubleshoot/TSG10001974/
Thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy A54. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your Galaxy device’s touchscreen is frozen or does not respond to touch, it doesn't necessarily mean something is wrong with your device. It could be something as simple as a faulty app. Please take a moment to review, "Galaxy phone or tablet's screen is frozen or responds too slowly" and "Touchscreen issues on a Galaxy phone or tablet" to help resolve what you may be experiencing with your device. If you have any questions for us afterward or if you would like any further assistance, please do not hesitate to contact Samsung Support at your leisure. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshoot/TSG10001529/
https://www.samsung.com/us/support/troubleshoot/TSG10001974/
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone with great features
on November 11, 2024
Posted by: Zahpk1
[This review was collected as part of a promotion.] "Galaxy AI"
All Day use for almost every thing. Love it. Never had any issue.
All Day use for almost every thing. Love it. Never had any issue.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is a cost effective powerhouse
on November 13, 2024
Posted by: deadsyblood
[This review was collected as part of a promotion.] I switched to the Samsung Galaxy A54 5G because i kept having issues with my old phone the t-mobile revl. But once i switched to to Samsung i have never looked back.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy a series
on November 13, 2024
Posted by: Erriinnrsh
[This review was collected as part of a promotion.] It's all I need in a phone. Not expensive. Works great.
Value
4
Written by a customer while visiting Samsung US