Customer reviews from Samsung US
Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Average customer rating
4.6
(2,669 Reviews)
Rating breakdown 2,669 reviews
5 Stars
1,853
4 Stars
636
3 Stars
123
2 Stars
33
1 Star
24
75%of customers recommend this product.
(
52 out of
69)
Customer Reviews for Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Customer Rating
3
Not horrible but can definitely be improved
on November 11, 2024
Posted by: Galaxyuser
[This review was collected as part of a promotion.] This product buffers and glitches a lot especially when operating it after being inactive for a few hours. The typing on it also has delays sometimes.
Value
3
Response from Samsung USBy Social Commerce, November 12, 2024
Salutations GalaxyUser,
Thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy A54. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your Galaxy device’s touchscreen is frozen or does not respond to touch, it doesn't necessarily mean something is wrong with your device. It could be something as simple as a faulty app. Please take a moment to review, "Galaxy phone or tablet's screen is frozen or responds too slowly" and "Touchscreen issues on a Galaxy phone or tablet" to help resolve what you may be experiencing with your device. If you have any questions for us afterward or if you would like any further assistance, please do not hesitate to contact Samsung Support at your leisure. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshoot/TSG10001529/
https://www.samsung.com/us/support/troubleshoot/TSG10001974/
Thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy A54. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your Galaxy device’s touchscreen is frozen or does not respond to touch, it doesn't necessarily mean something is wrong with your device. It could be something as simple as a faulty app. Please take a moment to review, "Galaxy phone or tablet's screen is frozen or responds too slowly" and "Touchscreen issues on a Galaxy phone or tablet" to help resolve what you may be experiencing with your device. If you have any questions for us afterward or if you would like any further assistance, please do not hesitate to contact Samsung Support at your leisure. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshoot/TSG10001529/
https://www.samsung.com/us/support/troubleshoot/TSG10001974/
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone with great features
on November 11, 2024
Posted by: Zahpk1
[This review was collected as part of a promotion.] "Galaxy AI"
All Day use for almost every thing. Love it. Never had any issue.
All Day use for almost every thing. Love it. Never had any issue.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is a cost effective powerhouse
on November 13, 2024
Posted by: deadsyblood
[This review was collected as part of a promotion.] I switched to the Samsung Galaxy A54 5G because i kept having issues with my old phone the t-mobile revl. But once i switched to to Samsung i have never looked back.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy a series
on November 13, 2024
Posted by: Erriinnrsh
[This review was collected as part of a promotion.] It's all I need in a phone. Not expensive. Works great.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great and fast
on November 13, 2024
Posted by: Joeddd
[This review was collected as part of a promotion.] Great for streaming and fast for web browsing. Charges fast.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is indispensable to my day to day lifestyle.
on November 14, 2024
Posted by: Lexferia
[This review was collected as part of a promotion.] The Samsung Galaxy A54 has seamlessly integrated into my daily routine, enhancing my experience in various aspects of life, from sports to work and entertainment. When it comes to sports, the durable build and excellent battery life are crucial. Whether I'm tracking my runs with a fitness app or streaming live sports events, the phone's performance is consistently reliable. The bright and clear display ensures that I don't miss any details, even under direct sunlight. For work, the A54's efficient processor and smooth multitasking capabilities are a game-changer. I can easily switch between email, documents, and video calls without any lag. The device's 5G connectivity ensures that I have fast and stable internet access, making remote work and collaboration a breeze. The generous storage space also means I can keep all my important files and apps readily accessible. When it's time to relax with a movie or some gaming, the Galaxy A54 truly shines. The vivid display and stereo speakers provide an immersive viewing experience, perfect for streaming my favorite shows and movies. Gaming is equally enjoyable, with the phone handling graphics-intensive games smoothly and without overheating. The long battery life means I can indulge in extended gaming sessions without worrying about running out of power. Overall, the Samsung Galaxy A54 features significantly impact my daily routine by providing reliable performance,excellent multimedia capabilites.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone overall
on November 17, 2024
Posted by: Tebieg
[This review was collected as part of a promotion.] I switched back in December from an a51 to the A54 and I was astounded at how premium the phone felt. The AMOLED display, paired with the 120hz refresh rate screen made video playback, as well as viewing social media a wonderful experience. I highly recommend this device for anyone looking for a premium phone at an affordable cost.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on November 18, 2024
Posted by: Mandapanda24
[This review was collected as part of a promotion.] I switched to galaxy A54 and I was iffy on it switching but I have not regretted switching to the phone. Overall it has been the best future yet.
Value
5
Written by a customer while visiting Samsung US