Customer reviews from Samsung US
Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Average customer rating
4.6
(2,669 Reviews)
Rating breakdown 2,669 reviews
5 Stars
1,853
4 Stars
636
3 Stars
123
2 Stars
33
1 Star
24
75%of customers recommend this product.
(
52 out of
69)
Customer Reviews for Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Customer Rating
5
Top Notch Device
on September 8, 2024
Posted by: tmusgrave86
[This review was collected as part of a promotion.] The Galaxy A54 5G does everything I need and it does it well. I love everything from the look/feel of the phone to how fast it goes, and the camera quality. I've never been let down by this phone yet. It is a great device for all ages. It is easy to use, and great quality. I will be buying more in the series when they come out. Galaxy AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features.
on October 8, 2024
Posted by: Yukon31
[This review was collected as part of a promotion.] Galaxy is the worst horse for streaming games, videos, PDF files and Word files, or print from your phone, You can use Gemini, AI or Copilot.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy a54 5g thoughts
on October 12, 2024
Posted by: Cpaine
[This review was collected as part of a promotion.] I love samsung pretty much every product I've ever had by them I've loved and been a big fan of however this one is just iffy and can't wait to trade in for the new s20 series but comparatively to other brands it's still good. Love the Ai technology they've came out with and camera quality
Value
3
Response from Samsung USBy Social Commerce, October 14, 2024
Good day Cpaine,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy A54. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you would care to provide any additional feedback with us regarding the performance, durability, or functionality of your device, please do not hesitate to reach out to Samsung Support at your leisure. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy A54. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you would care to provide any additional feedback with us regarding the performance, durability, or functionality of your device, please do not hesitate to reach out to Samsung Support at your leisure. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
3
A series phone reveiw
on October 13, 2024
Posted by: Kellybelly
[This review was collected as part of a promotion.] I mainly use my Galaxy phone for calls and texting sometimes Facebook Instagram or SnapChat I take pictures on it and I use it to take reminders like alarms to wake me up in the morning and such. I think that it's a good phone but it had a much better phone before I like the Galaxy Note series a lot and I like having a stylus pen this phone does not have that. I've had better battery with the note series as well I had a note 20 Ultra and that was my favorite phone of all this phone is okay and it's all right for the money but I wouldn't purchase it again and it's having issues with the battery
Value
3
Response from Samsung USBy Social Commerce, October 14, 2024
Hi there Kellybelly,
Thanks for taking the time to review your Samsung Galaxy A54. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you're experiencing less than expected battery life, please take a moment to review "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can maximize the life of your Galaxy battery. Let us know if you have any questions for us afterwards by reaching out to Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Thanks for taking the time to review your Samsung Galaxy A54. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you're experiencing less than expected battery life, please take a moment to review "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can maximize the life of your Galaxy battery. Let us know if you have any questions for us afterwards by reaching out to Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US
Customer Rating
4
Decent phone at a good price
on October 14, 2024
Posted by: Dls1972
[This review was collected as part of a promotion.] My teenager needed a new phone and I saw this one so I figured I'd try it out. This phone does everything that is needed, games, text/chat, and takes decent photos. 128 gb internal storage does the trick . All in all a good budget phone for those that don't need "all the bells and whistles" of a flagship.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Has a great camera
on October 14, 2024
Posted by: Adr226
[This review was collected as part of a promotion.] Galaxy a1.
The best a series phone I ever bought.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
The phone for the long run
on October 16, 2024
Posted by: Thelover
[This review was collected as part of a promotion.] I don't have the AI but I think that this phone is one of the better purchases I have made. In comparison to the previous flip. Inexpensive, simple and awesome
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
A54 5g my thoughts on it good and bad
on October 20, 2024
Posted by: Koriiiiannn
[This review was collected as part of a promotion.] I like the fact that this phone is equipped with higher memory than a lot of other ones I've had and the camera quality is good. I also like thr nfc option and how fast it charges but aside from those attritrubutes I can't say I'm impressed. It originally cost me around 350 and immediately the trade in value on it is less than just about any other model by samsung despite how prestine shape it's in or how old the other phones are in comparison and how much more expensive this phone was than numerous phones worth a lot more as a trade in even compared to an old cheaper phone. It just isn't anything special or anything to write home about. It had a good battery life at first but now I have to charge it at least twice a day and I've only had it for about 6 months and bought it new
Value
3
Response from Samsung USBy Social Commerce, October 22, 2024
Aloha Koriiiiannn,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy A54. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your Galaxy A54 is experiencing less than expected battery life, please take a moment to review "Galaxy Battery - Optimization," "Apps are draining battery on Galaxy phone or tablet," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" for a wealth of helpful tips and tricks on extending the life of your Galaxy battery. If you have any questions for us afterward or if you would like any further assistance, please do not hesitate to contact Samsung Support at your leisure. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy A54. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your Galaxy A54 is experiencing less than expected battery life, please take a moment to review "Galaxy Battery - Optimization," "Apps are draining battery on Galaxy phone or tablet," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" for a wealth of helpful tips and tricks on extending the life of your Galaxy battery. If you have any questions for us afterward or if you would like any further assistance, please do not hesitate to contact Samsung Support at your leisure. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US